2/10 Terrible
Jo L., western massachusetts
8 May 2024
Had to leave without ever sleeping in this rental
The smell of chemical perfume was overwhelming in every room. Did they bathe the upholstery with Febreze? Who knows? We tried to mitigate by opening all windows for a few hours & using a Corsi fan (that we brought.) We wanted to love this place so that we could use it as a base for visiting beaches & returning annually. We were hoping to extend our stay & inquired about an extension. The pictures were so promising!!! Instead, we invested in a vacation that we had to cut short after less than 6 hours. There was no way to shut the windows & sleep in this rental because of that strong smell; so, we packed up and came home. Pictures can lie. They do not tell the whole story. We never even sat on the bed or used the shower. We did sit on the couch which was comfortable; so, there is that as a positive. I did not like seeing a dirty scrub sponge in the sink when we arrived, & I wondered who thought it was a clever idea to leave a dirty scrubby for us. We learned an important lesson: Not all hosts can be trusted with your vacation. The host asked if she could "make us stay" by having someone come to clean the air. I told her we tried that to no avail; so, there was no point. We never got to the beach that we were longing to visit. We also had to throw away 5 new Corsi fan filters because they smelled so strong of chemical/perfume when we unpacked. NEW Merv 13 filters were an additional loss to us from this wasted rental expense. We are so disappointed in VRBO after years of trust!
Jo L.
Stayed 2 nights in May 2024