Comfort Suites Outlet Center

2.5 star property
Hotel with free breakfast, walk to Asheville Outlets

Choose dates to view prices

Photo gallery for Comfort Suites Outlet Center

Egyptian cotton sheets, premium bedding, pillow-top beds, desk
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas
Exterior
Egyptian cotton sheets, premium bedding, pillow-top beds, desk
Free daily self-service breakfast
Reviews
8.8

Excellent

Popular amenities

  • Pet-friendly
  • PoolPoolPool
  • Breakfast included
  • LaundryLaundryLaundry
  • Parking includedParking includedParking included
  • GymGymGym

Explore the area

Map
890 Brevard Road, Asheville, NC, 28806
  • Popular LocationAsheville Outlets1 min walk
  • Popular LocationThe Orange Peel10 min drive
  • AirportAsheville, NC (AVL-Asheville Regional)11 min drive
  • Popular LocationBiltmore Estate19 min drive

Room options

Suite, 1 King Bed, Jetted Tub

9.4/10 Wonderful

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

9.2/10 Wonderful

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

10/10 Exceptional

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

10/10 Exceptional

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking (Pet Friendly)

9.1/10 Wonderful

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Pet Friendly, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Pet Friendly)

9/10 Wonderful

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About the area

Asheville

At Comfort Suites Outlet Center you'll be 0.1 km (0.1 mi) from Asheville Outlets and 3.8 km (2.4 mi) from North Carolina Arboretum. Highlights at this hotel include free self-service breakfast, free self-parking and a 24-hour gym. .Enjoy the gym, seasonal outdoor swimming pool and pool loungers. 2500 square feet (232 square metres) of event facilities include 3 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and coworking space. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .Sights within a 10-minute drive of this West Asheville hotel include Pack Square and The Orange Peel.

What's nearby

  • Asheville Outlets - 1 min walk
  • North Carolina Arboretum - 4 min drive
  • The Orange Peel - 10 min drive
  • Biltmore Winery - 19 min drive
  • Biltmore Estate - 19 min drive

Getting around

  • Asheville Regional Airport (AVL) - 11 min drive

Restaurants

  • McDonald's - 6 min drive
  • McDonald's - 4 min walk
  • Galactic Pizza - 4 min drive
  • Applebee's - 6 min drive
  • Sand Hill Kitchen - 4 min drive

About this property

Comfort Suites Outlet Center

Hotel with free breakfast, walk to Asheville Outlets
Comfort Suites Outlet Center offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Along with a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 3 meeting rooms, and coworking spaces. Event space at this hotel measures 2500 square feet (232 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Suites Outlet Center. Self parking is free. A complete renovation of Comfort Suites Outlet Center was completed in July 2023.

This Asheville hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 5 levels
  • 2500 sq ft of conference space
  • 232 sq. m of conference space
  • Built in 1989
  • Breakfast available (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Gift shop
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
Comfort Suites Outlet Center offers 125 accommodations with MP3 docking stations and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request. Renovation of all guestrooms was completed in July 2023.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 9:30 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Designer stores
  • Seasonal outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (2,500 square foot of space)
  • Coworking space

Outdoors

  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Building
  • Built in 1989
  • Renovated entire property - July 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 110 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The outdoor pool closes for the season in October.
  • Pool access available from 9:00 AM to 10:00 PM
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Suites Biltmore Square Mall
Comfort Suites Hotel Biltmore Square Mall
Asheville Comfort Suites
Comfort Suites Asheville
Comfort Suites Biltmore Square Mall Hotel Asheville
Comfort Suites Outlet Center Hotel Asheville
Comfort Suites Outlet Center Hotel
Comfort Suites Outlet Center Asheville
Comfort Suites Outlet Center
Comfort Suites Outlet Center Hotel
Comfort Suites Outlet Center Asheville
Comfort Suites Outlet Center Hotel Asheville

Frequently asked questions

What is the cancellation policy at Comfort Suites Outlet Center?

Comfort Suites Outlet Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Suites Outlet Center?

As of 29 May 2024, prices found for a 1-night stay for 2 adults at Comfort Suites Outlet Center on 23 June 2024 start from AU$122.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Suites Outlet Center?

Yep, Comfort Suites Outlet Center has a free self car park and free RV/bus/truck parking.

Does Comfort Suites Outlet Center have a pool?

Comfort Suites Outlet Center has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 10:00 PM.

Is Comfort Suites Outlet Center family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Comfort Suites Outlet Center is a hit with families.

Does Comfort Suites Outlet Center serve breakfast?

Yeah, visitors give high marks to the free self-service brekkie here! Served daily between 6:30 AM and 9:30 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Comfort Suites Outlet Center?

No, Comfort Suites Outlet Center does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Suites Outlet Center?

Check-in begins at 3 PM. Check-out time is noon.

Comfort Suites Outlet Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 559 out of 1002 reviews" "
Rating 8 - Good. 295 out of 1002 reviews" "
Rating 6 - Okay. 86 out of 1002 reviews" "
Rating 4 - Poor. 37 out of 1002 reviews" "
Rating 2 - Terrible. 25 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Karl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and staff. However the shower curtain in the room was a hot mess. It was installed about 6 inches from shower head. The point of an angled rod is to give you more space, not confine you and make the shower curtain stick to you for the entire shower. I’m not large either.
Stayed 4 nights in Feb 2024

6/10 Okay

Latanya

Travelled with family
Liked: Cleanliness, room comfort
Friendly staff with out of order elevator
The front desk staff was very friendly. The elevator was out of order and we were not notified. Our family had to carry our luggage to the third floor. Each time we left we had to come and go by the steps. We were there Wednesday through Saturday. Upon departing we heard the manager calling people to notify them that they could go across the street to their sister hotel. We were not offered this option. Its sad because I could give them five stars easily. The elevator being down was a major inconvenience
Stayed 3 nights in Feb 2024

4/10 Poor

John

Travelled with family, Travelled with pets
Liked: Cleanliness
elevator was not working. A big inconvence for us Seniors. We wounld not have stayed here had we known we had to carry liggage up and down stairs.
Stayed 1 night in Feb 2024

8/10 Good

Candy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff nice. The rooms clean, quiet, updated. Liked availability of cold water, coffee etc at entrance. Breakfast basic, but clean and well prepared & attended to. We arrived and was asked if we received a call before to let us know elevator broken and our room on the 3rd floor. We did not know this ahead of time- no call. I said we could manage fine. She said she'd take care of us, but not sure what that meant since bill the same regardless. That was a bit bothersome to pay what we did and struggle with 2 days worth of luggage etc up 3 flights during our stay. At least we are in good shape and active, including weight lifting. That is a feature people should know ahead. Disappointing.
Stayed 2 nights in Feb 2024

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convent for a travel stop.
Stayed 1 night in Feb 2024

8/10 Good

Wilhelmina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful crew. Clean facility. The walls between the room are a bit thin though. I could hear all the conversations and toilet flushing next door.
Stayed 2 nights in Feb 2024

8/10 Good

Heang

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful. Nice location with good food and shopping options. We'll stay again.
Stayed 1 night in Feb 2024

6/10 Okay

David

Stayed 1 night in Feb 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
See all of above.
Stayed 1 night in Feb 2024

2/10 Terrible

Larry

Travelled with pets
Disliked: Staff & service, property conditions & facilities
The elevator was out. At 76 with a bad hip, it was extremely unpleasant to be told there was nothing available on the first floor. In trying to assure I would have a first floor room on my return trip, in March, I was told by the desk clerk she couldn't do anything. This was my third stay at this facility, and it is the only one that has been unpleasant. Not a fan of the clerk who checked me in.
Stayed 1 night in Feb 2024