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Copthorne Hotel Auckland City

4.0 star property
Upscale Auckland hotel in Auckland Central Business District with 24-hour front desk

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Photo gallery for Copthorne Hotel Auckland City

Superior 2 Double
Exterior
Local cuisine
Lobby lounge
Shower, eco-friendly toiletries, hair dryer, towels
Reviews
7.6

Good

Popular amenities

  • Breakfast available
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping

Check out the area

Map
150 Anzac Avenue, Auckland, 1010
  • Popular LocationSpark Arena8 min walk
  • Popular LocationAuckland Ferry Terminal15 min walk
  • Popular LocationSky Tower15 min walk
  • AirportAuckland (AKL-Auckland Intl.)24 min drive

Room options

Superior Harbourview King

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Plasma TV
Blackout curtains
Eco-friendly toiletries
  • 22 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Superior King

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Plasma TV
Blackout curtains
Eco-friendly toiletries
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Plasma TV
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior 2 Double

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Plasma TV
Blackout curtains
Eco-friendly toiletries
  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Similar properties

About the area

Auckland

Copthorne Hotel Auckland City puts you in the heart of Auckland, steps from University of Auckland and within a 10-minute stroll of Spark Arena. Highlights at this eco-friendly hotel include in-room free WiFi, balconies and plasma TVs. .The restaurant, Zoes for Breakfast, serves local cuisine and is open for breakfast. Zoes Bar is the hotel's own bar. Additionally, you'll find free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also self parking, along with the convenience of car rentals on site. .Within a 15-minute walk of this 4-property class Auckland Central Business District hotel, attractions include Queen Street Shopping District and Auckland Ferry Terminal.

What's nearby

  • University of Auckland - 1 min walk
  • Spark Arena - 8 min walk
  • Queen Street Shopping District - 12 min walk
  • Auckland Ferry Terminal - 15 min walk
  • Sky Tower - 15 min walk

Getting around

  • The Strand Station - 9 min walk
  • Auckland Britomart Station - 11 min walk
  • Auckland (AKL-Auckland Intl.) - 25 min drive

Restaurants

  • Quad Cafe University of Auckland - 5 min walk
  • Tanpopo Ramen - 7 min walk
  • Vmusic - 4 min walk
  • Old Government House - 4 min walk
  • Di Vino Bistro - 6 min walk

About this property

Copthorne Hotel Auckland City

Upscale Auckland hotel in Auckland Central Business District with 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified Copthorne Hotel Auckland City also features concierge services, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Auckland hotel is smoke free.

  • 106 guestrooms or units
  • 6 levels
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Copthorne Hotel Auckland City offers 106 accommodations with a safe and a hairdryer. Rooms open to balconies. 49-inch plasma televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NZD 30 per day); discounts available
  • Parking on site (NZD 30 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Zoes Bar
  • Zoes for Breakfast
  • Zoes for Dinner

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch plasma TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 40 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 35.00 for adults and from NZD 17.50 for children
  • Self-parking fee: NZD 30 per day
  • Nearby parking fee: NZD 30 per day (820 ft away)
  • Rollaway bed fee: NZD 40 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Property Registration Number 123346e

We should mention

  • Free in-room WiFi has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Copthorne Auckland City
Copthorne Auckland City Hotel
Copthorne Hotel Auckland City New Zealand
Copthorne Hotel Auckland City
Hotel Copthorne Auckland City
Copthorne Hotel Auckland HarbourCity New Zealand
Copthorne Auckland City
Copthorne Hotel Auckland City Hotel
Copthorne Hotel Auckland City Auckland
Copthorne Hotel Auckland City Hotel Auckland

Frequently asked questions

What is the cancellation policy at Copthorne Hotel Auckland City?

Copthorne Hotel Auckland City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Copthorne Hotel Auckland City?

As of 12 May 2024, prices found for a 1-night stay for 2 adults at Copthorne Hotel Auckland City on 7 June 2024 start from AU$104.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Copthorne Hotel Auckland City?

Yep, Copthorne Hotel Auckland City has a self car park for NZD 30 per day. Onsite parking is limited.

Are there any beaches close to Copthorne Hotel Auckland City?

The closest beach to Copthorne Hotel Auckland City is Takapuna Beach (6.8 km).

What makes Copthorne Hotel Auckland City a romantic place to stay?

A lounge bar and 24-hour room service, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Copthorne Hotel Auckland City.

Is Copthorne Hotel Auckland City family-friendly?

You bet! With amenities like laundry facilities, as well as free infant beds in the guestrooms, it's no surprise Copthorne Hotel Auckland City is a hit with families.

Does Copthorne Hotel Auckland City serve breakfast?

Yep, guests speak well of the buffet breakfast here! Available daily from 6:30 AM to 10:00 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Copthorne Hotel Auckland City?

No, Copthorne Hotel Auckland City does not offer an airport shuttle service.

Is there a bar or restaurant at Copthorne Hotel Auckland City?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Copthorne Hotel Auckland City?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Copthorne Hotel Auckland City?

No, only service animals are allowed.

Copthorne Hotel Auckland City Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 226 out of 1004 reviews" "
Rating 8 - Good. 443 out of 1004 reviews" "
Rating 6 - Okay. 216 out of 1004 reviews" "
Rating 4 - Poor. 82 out of 1004 reviews" "
Rating 2 - Terrible. 37 out of 1004 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Travelled with partner, Travelled with group
Disliked: Property conditions & facilities
The shower hot and cold were reversed to the standard. And the hot is VERY hot, so it scalded me. Stupid design.
Stayed 2 nights in May 2024

6/10 Okay

Dale

Travelled with family
Disliked: Property conditions & facilities
This is a very tired property. Bathroom cracks filled with gunk, tiles missing , the whole bathroom needs work. The toilet is very low down off the ground - you almost feel like you’re falling. Beds comfortable, very little noise. The carpet in the hallways definitely needs replacing, dirty and threadbare. 3 star rating boarder on 2.
Stayed 1 night in May 2024

6/10 Okay

Jude

Travelled with family
Disliked: Amenities, property conditions & facilities
Location was great but having to boil the jug on the floor as a socket wasn’t handy & no sockets anywhere near the beds was also frustrating.
Stayed 2 nights in Apr 2024

4/10 Poor

Puawai

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Strong mold smell in the room with black mold on the air vents.
Stayed 1 night in Apr 2024

2/10 Terrible

Phillip

Travelled with family
Liked: Property conditions & facilities
I was very disappointed with our stay at the Copthorne. We came as a family for a big Dance event. This was a special time as we don’t usually get the chance to stay away from home. We were booked for 2 nights. On the first night, we discovered that the shower screen was broken and dangerously moving about. The shower completely overflowed and flooded the bathroom floor and went out of the bathroom into the main area. We used most of our towels to clean this up. We complained about it the next day and were offered another room but our sun would need to sleep on a stretcher bed rather than a proper bed. We declined this as felt it was unfair. They offered free breakfast. We accepted. Upon having the breakfast there was no labels on food for people with dietary needs. (My wife is Gluten free). We asked what she could eat and was told only the egg and some fruit. We asked if they had any GF bread which they did have a couple of slices. It felt really sad that my wife had to watch my son and I eat ‘lavishly’ while she had small toast with a bit of egg and a bit of fruit on the side. We didn’t feel that our needs were met here. Feel sad that we poured hard earned money into a substandard holiday venue.
Stayed 2 nights in Apr 2024

4/10 Poor

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Booked room for 3 people but only provided with linen, towels, glasses,cups for 2 people.
Stayed 1 night in Apr 2024

10/10 Excellent

Calum

Business traveller
Liked: Cleanliness, staff & service, amenities
Was a good price and close to the University and not far from train services. Not a bad breakfast!
Stayed 5 nights in Apr 2024

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here - staff member on reception was so warm and welcoming, and very helpful. The room was fabulous, large and homely with a desk looking over an unexpected balcony and view. The shower was indulgently hot and the bed was super comfortable. My car was safely parked off the street. And I enjoyed a wonderful room service dinner that was fast, delicious, and affordable, and was delivered to me by another warm and friendly staff member. Maybe I am a simple person with simple needs, who doesn't need anything flashy... but this hotel exceeded my expectations as a solo traveller and I would happily stay again.
Stayed 1 night in Apr 2024

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Frontline staff were very helpful and accommodating
Stayed 2 nights in Apr 2024

4/10 Poor

Darach

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was old. Cracked and broken tiles in the bathroom. Mouldy sealant. Worn carpet with holes in it. Poorly sealed door to exterior. Generally felt unclean.
Stayed 1 night in Mar 2024