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4.7 out of 5

"Friendly staff, clean and tidy rooms. Nice and quiet. Awesome view of harbour. No issues. " More

By a verified traveller on Wed 24 Apr 2024

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Hotel Description

M Social Auckland places you in the center of Auckland, steps from Auckland Ferry Terminal and within a short 5-minute stroll of Princes Wharf. Highlights at this eco-certified hotel include a restaurant, a 24-hour gym, and a bar/lounge.

The restaurant, Beast & Butterflies, serves local cuisine and is open for breakfast and dinner. 1130 square feet (105 square meters) of event facilities include meeting rooms and conference space, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a gym, and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon. There's also the convenience of valet parking.

Sights within a short walk of this Auckland Central Business District hotel include New Zealand Maritime Museum and Queen Street Shopping District.

Social King

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$150* Per night/room 2 Jun. - 3 Jun.

Harbour Suite View Inclusions Galore

Bed Count 1 King Bed Maximum Occupancy 2 Max

Social Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Social Twin View Inclusions Galore

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Social View Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Social View King

Bed Count 1 King Bed Maximum Occupancy 2 Max

M Social Auckland ratings based on 99 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for M Social Auckland

Everyone (37) Couples (36) Family (14)
5 out of 5
Friendly staff, clean and tidy rooms. Nice and quiet. Awesome view of harbour. No issues.

Posted by on 24 Apr. 2024

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Comment from Hotel Management

30 Apr. 2024 by M Social Mbassador

Hi Sue,Thanks for taking the time to write us a review. We're glad to hear that you had an enjoyable stay with us.We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

5 out of 5
Great location.

Posted by on 29 Mar. 2024

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Comment from Hotel Management

7 Apr. 2024 by M Socal Mbassador

Hi Mike,Thanks for taking the time to leave us a review and for highlighting our location - it is pretty good if we do say so ourselves :)We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

5 out of 5
Loved it great place to satu

Posted by on 19 Mar. 2024

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Comment from Hotel Management

4 Apr. 2024 by M Social Mbassador

Hi Stephen,Thanks for taking the time to leave us a review. We're glad to hear that you had an enjoyable stay with us.We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

5 out of 5
great location, great bar and dining area!

Posted by on 14 Mar. 2024

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Comment from Hotel Management

18 Mar. 2024 by M Social Mbassador

Hi Rebecca,Thanks for taking the time to leave us a review and for quickly highlighting some of the best parts of our hotel!We hope to see you back again in the future.Take care,Team M Social Mbassador

5 out of 5
Another great stay at the M Social. Thanks again team

Posted by on 4 Mar. 2024

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Comment from Hotel Management

13 Mar. 2024 by M Social Mbassador

Hi David,Thanks for taking the time to leave us a review and thanks for coming back to stay with us! We love having repeat guests :)We can't wait to have you back again in the future.Take care,Team M Social Mbassador

5 out of 5

Posted by on 3 Mar. 2024

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Comment from Hotel Management

4 Apr. 2024 by `M Social Mbassador

Hi Mark,Thanks for taking the time to leave us a 5/5 rating, we trust that you had an enjoyable stay with us :)We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

5 out of 5
Emily helped me book a car within minutes of arrival. Would come back to this hotel in an instant.

Posted by on 24 Jan. 2024

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Comment from Hotel Management

4 Feb. 2024 by M Social Mbassador

Hi Daniel,Thanks for taking the time to leave us a review. We're glad to hear that Emily was able to help you out straight away - she certainly is a superstar!We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

3 out of 5

Posted by on 21 Jan. 2024

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Comment from Hotel Management

21 Feb. 2024 by M Social Mbassador

Hi Mark,Thanks for leaving us a 3/5 rating - we hope that you had an enjoyable stay with us but please feel free to get in contact with us if there were any issues you faced during your stay.We hope to have you stay with us again in the future.Take care,Team M Social Mbassador

5 out of 5
Nice and convenient place to stay in Auckland . Beautiful view as well from room . Will come again

Posted by on 15 Jan. 2024

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Comment from Hotel Management

21 Jan. 2024 by M Social Mbassador

Hi Dr Dobrila,Thanks for taking the time to leave us a review.We're glad to hear that you enjoyed your stay with us and thanks for highlighting both our location and view - these two things are definitely perks to our hotel!We hope to have you stay with us again in the future!Take care,Team M Social Mbassador

2 out of 5

Posted by on 14 Jan. 2024

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Comment from Hotel Management

20 Feb. 2024 by M Social Mbassador

Hi Mark,Thanks for taking the time to leave us a review. We would love to know more about the reasoning behind your rating and if there is anything we can improve upon or learn - our team is always working to better themselves. Please feel free to reach out to the hotel direct at any time.Take care,Team M Social Mbassador

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available. WiFi is free in public spaces. Event space at this hotel measures 1130 square feet (105 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and a garden are also featured at the eco-certified M Social Auckland. Parking is available for a fee. This Auckland hotel is smoke free.

  • 190 guestrooms or units
  • 12 levels
  • Meeting rooms
  • 1130 sq ft of conference space
  • 105 sq m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Auckland Britomart Station (0.4 km / 0.3 mi)
  • Metro station: Halsey Street Tram Stop (0.7 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

M Social Auckland offers 190 accommodations with laptop-compatible safes and complimentary bottled water. A pillow menu is available. 49-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Electric kettle
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon.

Beast & Butterflies - This restaurant specializes in local cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Grey water recycling system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Clean. We Care. We Welcome. (Millennium)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Annual carbon offsets
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 45–45 for adults, and NZD 22.50–22.50 for children
  • Covered valet parking fee: NZD 45.00 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • M Social Auckland Hotel
  • M Social Auckland Hotel
  • M Social Auckland Auckland
  • M Social Auckland Hotel Auckland

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Qualmark
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.