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"I had a wonderful time at Novotel Brussels. Perfect location right in the heart of it all but not too far from the public transport.
Only thing for
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A family-friendly stay in the heart of Brussels awaits you at Novotel Brussels off Grand'Place. Within steps you'll find La Grand Place and Manneken Pis Statue within a 10-minute stroll. Highlights at this hotel include a restaurant and in-room free WiFi.
The brasserie, Gourmet Bar, is open for breakfast, lunch, and dinner. At the hotel's own lounge bar, you can stop for a drink. Other amenities include free WiFi in public areas, a gym, and a snack bar/deli. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls.
Attractions within a 20-minute walk of this 4-star Quartier du Centre - Centrumwijk hotel include Royal Palace of Brussels and Avenue Louise.
Novotel Brussels off Grand'Place ratings based on 2 Verified Reviews
Review Summary
5.0
out of 5
5.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff5.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Novotel Brussels off Grand'Place
Everyone (1)
5 out of 5
I had a wonderful time at Novotel Brussels. Perfect location right in the heart of it all but not too far from the public transport.
Only thing for travellers to know is the city cobblestones make dragging ur suitcases difficult. Make sure you have good sturdy wheels.
Posted by Lynelle on 27 Mar. 2024
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Comment from Hotel Management
28 Mar. 2024
by Jurgen Van der Haegen, General Manager
Dear Lynelle,Thank you for sharing the review of your stay with us.It is a delight to hear that our location, right in the heart of Brussels and a mere 200 metres from the iconic Grand-Place, provided you with the convenience you deserved during your stay. Your appreciation for the proximity to public transport is also well-received, as we understand the importance of accessible travel for our guests.We regret to hear about the inconvenience caused by the city's cobblestones. While this characteristic feature of Brussels adds to its historic charm, it can indeed pose challenges for luggage with wheels. Your feedback is invaluable and will be considered as we continue to strive for excellence in guest comfort.We are proud that the cleanliness of our rooms and the service provided by our team met your expectations. Our staff works diligently to ensure a welcoming and clean environment, and your 100% satisfaction in these areas is a testament to their efforts. It is also reassuring to note that our hotel condition has left a generally positive impression on you.Once again, thank you for choosing Novotel Brussels Off Grand Place and for your kind words. We are committed to providing a high-quality service that meets the needs of our guests, and your feedback is instrumental in this pursuit.We look forward to welcoming you back on a future visit.Kind regards,Jurgen Van der Haegen, General Manager
5 out of 5
I have nothing to say and it is noying that I can not move through this process with out putting in a comment which is annoying
Posted by KATHLEEN on 13 Aug. 2022
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Comment from Hotel Management
11 Oct. 2022
by Jurgen Van der Haegen, General Manager
Dear Kathleen, Thank you so much for this glowing review.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back on future visits. Kindest regards,Jurgen Van der Haegen, General Manager
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A fitness center, a terrace, and a vending machine are also featured at the family-friendly Novotel Brussels off Grand'Place. This 4-star Brussels hotel is smoke free.
1 building
140 guestrooms or units
5 levels
Built in 1989
Deli
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Concierge
Terrace
Computer for guest use
Television in lobby
Elevator
No smoking on site
Bar or lounge
Dining venue
Family Friendly Amenities
Family property
Free WiFi
Soundproofed rooms
Snack bar/deli
Laundry facilities
Playground on site
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Transport
Train station: Brussels Central Station (0.8 km / 0.5 mi)
Metro station: Bourse-Beurs Station (0.5 km / 0.3 mi)
Room Amenities
Novotel Brussels off Grand'Place offers 140 accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Minibar
In-room dining
LCD television
Satellite channels
Coffee maker
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board available
Blackout drapes
Sound-insulated rooms
Climate control (air conditioning)
Change of towels (on request)
Change of bedsheets (on request)
Food & Drink
For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
Gourmet Bar - This brasserie serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service is available.
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at noon
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children 15 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Pet Policy
Pets: EUR 15 per pet, per night
Food and water bowls are available
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
No rollaway/extra beds available
Children stay free
Parking height restrictions apply
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
Smoke detector
Security system
LGBTQIA friendly
Children stay free - maximum age 15
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is not available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
gap period enforced between guest stays 24 hours
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Humane animal treatment
Sustainability/community reinvestment (10% revenue or more)
Comprehensive recycling policy
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 4.24 per room, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately EUR 26 per person
Nearby parking fee: EUR 22 per day (164 ft away)
Pet fee: EUR 15 per pet, per night
Service animals are exempt from fees
Early check-in fee: EUR 35 (subject to availability)
Late check-out fee: EUR 35 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Novotel Brussels Grand Place Hotel Brussels
Novotel Brussels off Grand'Place Hotel
Novotel off Grand'Place Hotel
Novotel Brussels off Grand'Place
Novotel off Grand'Place
Novotel Brussels off Grand'Place Hotel
Novotel Brussels off Grand'Place Brussels
Novotel Brussels off Grand'Place Hotel Brussels
You should know
Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
National Rating
Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.
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Frequently Asked Questions
Novotel Brussels off Grand'Place offers free cancellation on select room rates. Check out the cancellation policy for more info.
Yep, our guests give a thumbs up to the buffet brekkie here!
No, Novotel Brussels off Grand'Place does not offer an airport shuttle service.
Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.
Furry friends are welcome at Novotel Brussels off Grand'Place, with food and water bowls on offer.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
