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The Royal Sands Resort & Spa All Inclusive

4.0 star property
Stylish property on the shore with 4 outdoor swimming pools

Choose dates to view prices

Photo gallery for The Royal Sands Resort & Spa All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Front of property
View from room
4 restaurants, breakfast, lunch, dinner served; international cuisine
On the beach, white sand, sun-loungers, beach umbrellas
Reviews
8.8

Excellent

Popular amenities

  • Spa
  • Pool
  • Breakfast includedBreakfast includedBreakfast included
  • All-inclusive
  • Restaurant
  • BarBarBar

Explore the area

Map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Popular LocationMarlin Beach11 min walk
  • Popular LocationCancun Interactive Aquarium18 min walk
  • Popular LocationLa Isla Shopping Mall18 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)18 min drive

Room options

View all photos for Junior Suite, 2 Double Beds, Ocean View

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Junior Suite, 2 Double Beds, Ocean View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Pillow-top bed
Ceiling fan
Blackout curtains
Premium bedding
  • 39.7 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom

Flat-screen TV

Deluxe Suite, 1 Bedroom

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 75 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

View all photos for Junior Suite - Two Children

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Junior Suite - Two Children

Highlights

Soundproofed
Air conditioning
HDTV
Ceiling fan
Pillow-top bed
Premium bedding
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 141 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beachfront

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Suite, 2 Bedrooms, Beachfront

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 141 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom, Beachfront

Flat-screen TV

Deluxe Suite, 1 Bedroom, Beachfront

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 75 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

View all photos for Junior Suite, Beachfront

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Junior Suite, Beachfront

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Pillow-top bed
Ceiling fan
Blackout curtains
Premium bedding
  • 41 sq m
  • Beach view
  • Sleeps 2
  • 2 Double Beds

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About the area

Cancun

A family-friendly stay in Cancun awaits you at The Royal Sands Resort & Spa All Inclusive. You'll be 1.5 km (0.9 mi) from La Isla Shopping Mall and 3.2 km (2 mi) from Iberostar Cancun Golf Course. Highlights at this beachfront property include 4 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, body wraps and facials along with access to the sauna and hot tub. The family restaurant, La Veranda, serves international cuisine and is open for breakfast, lunch and dinner. Sidelines Sports Bar is the property's own sports bar. Spend the day at the beach where you'll find sunloungers, and enjoy the 4 outdoor tennis courts and marina. Other amenities include free WiFi in public areas, a gym and a free kids' club. Each morning free self-service breakfast is offered between 7:00 AM and 11:00 AM. There's also free extended parking, along with the convenience of a free area shuttle. .Attractions within a 10-minute drive of this 4-property class Zona Hotelera property include Aquaworld and El Rey Ruins.

What's nearby

  • Marlin Beach - 11 min walk
  • Cancun Interactive Aquarium - 18 min walk
  • La Isla Shopping Mall - 18 min walk
  • Aquaworld - 2 min drive
  • Iberostar Cancun Golf Course - 3 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

  • Ilios Restaurant - 19 min walk
  • Puerto Madero - 1 min drive
  • Taboo Cancun - 1 min drive
  • Hacienda Sisal - Mexican Restaurant Cancun - 2 min walk
  • Harry's Prime Steakhouse and Raw Bar - 1 min drive

About this property

The Royal Sands Resort & Spa All Inclusive

Stylish property on the shore with 4 outdoor swimming pools
Some rates at The Royal Sands Resort & Spa All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At The Royal Sands Resort & Spa All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar and a bar/lounge. WiFi is free in public spaces. This beach property also offers a complimentary children's club, a children's pool and outdoor tennis courts.

Smoking is allowed in designated areas at this 4-star Cancun property.

  • 340 guestrooms or units
  • 9 levels
  • 15 buildings
  • 4 dining venues
  • 2 bars by the pool
  • Built in 2000
  • Breakfast available (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Swim-up bar
The Royal Sands Resort & Spa All Inclusive offers 340 accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature premium bedding. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Flat-screen televisions come with satellite channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free extended parking on site

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Char Hut
  • Hacienda Sisal
  • La Veranda
  • Sand Dollar
  • Sidelines Sports Bar

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Paddleboard
  • Playground
  • Shopping
  • Snorkelling
  • Tennis lessons

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • Lift

More

  • 15 buildings
  • 9 floors
  • Built in 2000
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Royal Sands Resort & Spa All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation
  • A tax is imposed by the city: USD 4.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at The Royal Sands Resort & Spa All Inclusive?

The Royal Sands Resort & Spa All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Royal Sands Resort & Spa All Inclusive?

As of 11 May 2024, prices found for a 1-night stay for 2 adults at The Royal Sands Resort & Spa All Inclusive on 30 May 2024 start from AU$549.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Royal Sands Resort & Spa All Inclusive?

Yep, The Royal Sands Resort & Spa All Inclusive has free extended parking.

Are there any beaches close to The Royal Sands Resort & Spa All Inclusive?

Yep, The Royal Sands Resort & Spa All Inclusive is a short 8-minute walk from Ballenas Beach. Fun beach activities include volleyball, snorkelling and kayaking. You can also find boat tours.

Is there a spa on site at The Royal Sands Resort & Spa All Inclusive?

Yep, there is an onsite spa at The Royal Sands Resort & Spa All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments.

Does The Royal Sands Resort & Spa All Inclusive have a pool?

Yep, and guests recommend it! The Royal Sands Resort & Spa All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at The Royal Sands Resort & Spa All Inclusive?

The Royal Sands Resort & Spa All Inclusive features 2 poolside bars, 4 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes The Royal Sands Resort & Spa All Inclusive a romantic place to stay?

A hot tub and poolside dining, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at The Royal Sands Resort & Spa All Inclusive.

Does The Royal Sands Resort & Spa All Inclusive serve breakfast?

Sure does, complimentary self-service breakfast is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at The Royal Sands Resort & Spa All Inclusive?

No, The Royal Sands Resort & Spa All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at The Royal Sands Resort & Spa All Inclusive?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Royal Sands Resort & Spa All Inclusive?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at The Royal Sands Resort & Spa All Inclusive?

No, pets and service animals are not allowed.

The Royal Sands Resort & Spa All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1298 out of 2189 reviews" "
Rating 8 - Good. 495 out of 2189 reviews" "
Rating 6 - Okay. 231 out of 2189 reviews" "
Rating 4 - Poor. 86 out of 2189 reviews" "
Rating 2 - Terrible. 79 out of 2189 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Corey Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Subhayan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very well maintained property. Like different all-inclusive they had few restaurants onsite. They served good while some food and a great spread too. The specialty restaurants were okay. They pools were cleaned regularly and water tested. The sands was the highlights … clean white and very well maintained. The slope was shallow and allowed kids to play in water. The drinks were good. I would strongly recommend. And also no forcing on time share presentations
Stayed 4 nights in Dec 2023

10/10 Excellent

Kirsten

Stayed 4 nights in Jan 2024

2/10 Terrible

Linda

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Check in was horrible. First off, this was our second time at the Sands, our 7th time to Cancun. Now back to our story. Our flight got cancelled and rescheduled twice before our trip due to weather issues. In the end we were going to arrive early to our hotel. Our four kids got up at 3 am to make our flight, it was brutal. I called ahead to the hotel and told them our situation and asked if we were able to at least get our wrist bands and eat while our room became ready since our kids were going to be so tired and we had paid for 10 days, in a 2 room all-inclusive suite. I was assured that they would take care of us. When we got there, my youngest daughter felt sick. She was not feeling well at all. The check in lady said we could not get our wrist bands since we were 40 mins early from their normal check in time and that we would have to pay for lunch. I told her that I had called ahead and was assured they would take care of us. She could not care even a little. I told her my daughter wasn’t feeling well. Again, she could care less. We told her we paid $10k for 10 days and asked if she was being serious? She could care less. It was beyond frustrating. And honestly, I will never go back for the simple reason that you do not treat your customers like they are asking for a hand out when you should be overwhelming them with great customer service. She literally made us wait 40 mins to get our wrist bands. It was horrible. We will never be back.
Stayed 10 nights in Oct 2023

10/10 Excellent

John Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time at the royal sands. No complaints from us at all!!!
Stayed 4 nights in Dec 2023

10/10 Excellent

Sveta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Jan 2024

10/10 Excellent

Inna A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Matthew Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great property!
Stayed 6 nights in Jan 2024

10/10 Excellent

jana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had great experience everything was fantastic
Stayed 4 nights in Jan 2024

8/10 Good

Sundeep Sunney

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are great 👍 spacious suites, we stayed in a villa with two bedrooms. Great for families ! Quite and enjoyable not too busy. This property is a time share so it's not like other resorts. Food options are limited, there isn't nightly entertainment like other places in Cancun, not much for organize kids activities unless u leave them in the kids zone. Resort is kind of dead after dinner. There was a little market in the hotel where you can get groceries and supplies if you needd, overpriced of course....the food was mediocre. There is a luxury shopping mall next door with a supermarket as well. Overall we would go back just because of the room sizes you can get, we have small children so it worked out well for us.
Stayed 7 nights in Jan 2024