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El Dorado Hotel

4.0 star property
Art Deco Cuenca hotel in Downtown Cuenca with free breakfast

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Photo gallery for El Dorado Hotel

Front of property - evening/night
Executive Double Room
Bar (on property)
Lobby
Shower, free toiletries, hair dryer, dressing gowns
Reviews
9.0

Wonderful

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • SpaSpaSpa
  • GymGymGym
  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service

Explore the area

Map
Gran Colombia 7-87 y Luis Cordero, Cuenca, Azuay
  • Popular LocationCalderon Park2 min walk
  • Popular LocationNew Cathedral of Cuenca4 min walk
  • Popular LocationRío Tomebamba & Calle Larga10 min walk
  • AirportCuenca (CUE-Mariscal Lamar)4 min drive

Room options

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

8.9/10 Excellent

Highlights

Soundproofed
Heating
Free cots/infant beds
LED TV
Memory foam bed
Premium bedding
Hairdryer
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

10/10 Exceptional

Highlights

Soundproofed
Heating
Free cots/infant beds
LED TV
Memory foam bed
Premium bedding
Hairdryer
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Single Room

Executive Single Room | View from room

Executive Single Room

10/10 Exceptional

Highlights

Soundproofed
Heating
Free cots/infant beds
LED TV
Separate bedroom
Premium bedding
Memory foam bed
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Cuenca

El Dorado Hotel places you in the centre of Cuenca, steps from Calderon Park and within a short 5-minute stroll of New Cathedral of Cuenca. Highlights at this Art Deco hotel include free buffet breakfast, a restaurant and free self-parking. .The restaurant, Goda, serves Asian cuisine. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym and sauna. Business amenities include meeting rooms, a 24-hour business centre, and conference space. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and spa services. Each morning free breakfast is served. .Places within a short walk of this Downtown Cuenca hotel include Plaza Rotary Market and Río Tomebamba & Calle Larga is within 15 minutes.

What's nearby

  • Calderon Park - 2 min walk
  • New Cathedral of Cuenca - 4 min walk
  • Plaza Rotary Market - 5 min walk
  • Río Tomebamba & Calle Larga - 10 min walk
  • Alejandro Serrano Aguilar Stadium - 18 min walk

Getting around

  • 14n - Antonio Borrero Station - 2 min walk
  • Gaspar Sangurima Tram Station - 7 min walk
  • Cuenca (CUE-Mariscal Lamar) - 5 min drive

Restaurants

  • Latitud Cero Taproom - 2 min walk
  • Raymipampa - 3 min walk
  • Negroni - 3 min walk
  • Hot Dog del Tropical - 5 min walk
  • Guajibamba - 3 min walk

About this property

El Dorado Hotel

Art Deco Cuenca hotel in Downtown Cuenca with free breakfast
El Dorado Hotel offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and meeting rooms are available. Spa services, a terrace, and multilingual staff are also featured at the business-friendly El Dorado Hotel. Free self parking is available.

This Art Deco Cuenca hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 7 levels
  • Conference rooms
  • Built in 1970
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
El Dorado Hotel offers 52 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Memory foam beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers.

This Cuenca hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free secured, covered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Fogo Grill and Bar
  • Goda

Things to do

  • 24-hour gym
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Lift

More

  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Building
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Dorado Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and cash.

We should mention

  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

El Dorado Cuenca
El Dorado Hotel Cuenca
El Dorado Hotel Hotel
El Dorado Hotel Cuenca
El Dorado Hotel Hotel Cuenca

Frequently asked questions

What is the cancellation policy at El Dorado Hotel?

El Dorado Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at El Dorado Hotel?

As of 29 May 2024, prices found for a 1-night stay for 2 adults at El Dorado Hotel on 30 May 2024 start from AU$140.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at El Dorado Hotel?

Yep, El Dorado Hotel has a free self car park.

Is there a spa on site at El Dorado Hotel?

There's no onsite spa, but this property does offer services like massages.

What makes El Dorado Hotel a romantic place to stay?

A lounge bar, plus memory foam beds in the guestrooms, help set the scene for a romantic weekend at El Dorado Hotel.

Is El Dorado Hotel family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that El Dorado Hotel is a hit with families.

Does El Dorado Hotel serve breakfast?

Sure does, free buffet breakfast is on offer daily.

Is there a free airport shuttle available at El Dorado Hotel?

No, El Dorado Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at El Dorado Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Asian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at El Dorado Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at El Dorado Hotel?

No, pets and service animals are not allowed.

El Dorado Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 113 out of 170 reviews" "
Rating 8 - Good. 31 out of 170 reviews" "
Rating 6 - Okay. 15 out of 170 reviews" "
Rating 4 - Poor. 4 out of 170 reviews" "
Rating 2 - Terrible. 7 out of 170 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice as always
Stayed 2 nights in Feb 2024

6/10 Okay

Anna

Liked: Cleanliness
Disliked: Property conditions & facilities
Staff are nice and the hotel is clean and elegant. But the rooms are very small and all equipment (everything from the gym to the hairdryers) is ancient and on its last legs.
Stayed 3 nights in Dec 2023

10/10 Excellent

Donald

Stayed 3 nights in Aug 2023

6/10 Okay

Arturo

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great location, within walking distance of most landmarks. However, I experienced issues with hot water during my stay. Additionally, there was an excessive use of spray (either bug spray or cleaning spray) in the elevator and corridors, resulting in an overpowering smell.
Stayed 3 nights in Aug 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very close to Cuenca's Square. The rooms are well designed and the staff is very professional and courteous...
Stayed 3 nights in Aug 2023

8/10 Good

Emilia, Quito

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
El staff muy agradable, pienso que deberían tener una tarifa especial en este momento mientras el ascensor principal esta en mantenimiento pues si es incómodo movilizarse en el ascensor de carga. Pero fue una buena estadía, si volveríamos
Stayed 1 night in Aug 2023

2/10 Terrible

Rick

I paid for a room with a city view. You know the ones like on their pictures. I was put into a room that was the size of a closet. So I complained and showed him what I paid for and then I got a room with a view a rooftops nothing else. And then I was charged on the way out for things. I didn’t even use like the alcohol that I don’t drink.. if you read this, I think you can figure out the rest!
Stayed 3 nights in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in May 2023

10/10 Excellent

javier

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Older but well maintained. Close to shopping and dinning.
Stayed 2 nights in Apr 2023

4/10 Poor

Jorge

Travelled with family
Disliked: Cleanliness, staff & service, amenities
I will not return, there are better options around
Stayed 2 nights in Apr 2023