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Santa Lucia House - Forum

4.0 star property
Upscale Cuenca hotel in Downtown Cuenca with free breakfast

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Photo gallery for Santa Lucia House - Forum

Reception
Terrace/patio
Terrace/patio
Twin Room
Free daily English breakfast
Reviews
9.2

Wonderful

Popular amenities

  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping
  • BarBarBar
  • Free WiFiFree WiFiFree WiFi
  • Breakfast included
  • Business servicesBusiness servicesBusiness services

Explore the area

Map
Antonio Borrero 10-91 y Mariscal Lamar, Cuenca, Azuay, 010150
  • Popular LocationCalderon Park5 min walk
  • Popular LocationNew Cathedral of Cuenca6 min walk
  • Popular LocationRío Tomebamba & Calle Larga11 min walk
  • AirportCuenca (CUE-Mariscal Lamar)12 min drive

Room options

View all photos for Studio Suite

Studio Suite

Studio Suite

8.3/10 Very good

Highlights

Separate sitting area
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Satellite channels
In-room safe
Desk
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Single Room, 1 Queen Bed

Single Room, 1 Queen Bed

Single Room, 1 Queen Bed

9.3/10 Wonderful

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
In-room safe
  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

9.7/10 Exceptional

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
In-room safe
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

10/10 Exceptional

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
In-room safe
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
In-room safe
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior
Vaway Hotel
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The price is AU$90
for 1 night
includes taxes & fees
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About the area

Cuenca

At Santa Lucia House - Forum you'll be within steps of Plaza Rotary Market and Civic Plaza. Highlights at this hotel include free daily breakfast, free self-parking and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Other amenities include tour/ticket assistance, multilingual staff and luggage storage. Free English breakfast is available daily between 7:00 AM and 10:00 AM. There's also free parking nearby, along with the convenience of an airport shuttle. .Places within a 5-minute walk of this 4-property class Downtown Cuenca hotel include Esqueletologia Museum and Calderon Park.

What's nearby

  • Plaza Rotary Market - 2 min walk
  • Calderon Park - 5 min walk
  • New Cathedral of Cuenca - 6 min walk
  • Río Tomebamba & Calle Larga - 11 min walk
  • Alejandro Serrano Aguilar Stadium - 19 min walk

Getting around

  • 14n - Antonio Borrero Station - 1 min walk
  • Gaspar Sangurima Tram Station - 4 min walk
  • Cuenca (CUE-Mariscal Lamar) - 12 min drive

Restaurants

  • Latitud Cero Taproom - 4 min walk
  • Raymipampa - 5 min walk
  • Negroni - 5 min walk
  • Hot Dog del Tropical - 4 min walk
  • cositas - 6 min walk

About this property

Santa Lucia House - Forum

Upscale Cuenca hotel in Downtown Cuenca with free breakfast
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at Santa Lucia House - Forum. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Cuenca hotel is smoke free.

  • 12 guestrooms or units
  • English breakfast (free)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
Santa Lucia House - Forum offers 12 accommodations with a safe and a hairdryer. Flat-screen televisions come with premium satellite channels.

Bathrooms include a shower and complimentary toiletries. This Cuenca hotel provides complimentary wireless Internet access. Fridges and hairdryers can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 350 metres
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Family friendly

  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Refrigerator on request

More

  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 10 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and over; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 24 per vehicle (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-out is available. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 10 and over, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 10 and over; guests must have received complete vaccination at least 14 days prior to check-in.

Property is also known as

FORUM Hotel Cuenca
FORUM Cuenca
FORUM Hotel
Santa Lucia House Forum Cuenca
Santa Lucia House - Forum Hotel
Santa Lucia House - Forum Cuenca
Santa Lucia House - Forum Hotel Cuenca

Frequently asked questions

What is the cancellation policy at Santa Lucia House - Forum?

Santa Lucia House - Forum offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Santa Lucia House - Forum?

As of 29 May 2024, prices found for a 1-night stay for 2 adults at Santa Lucia House - Forum on 30 May 2024 start from AU$95.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Santa Lucia House - Forum?

Yep, Santa Lucia House - Forum has a free self car park.

Does Santa Lucia House - Forum serve breakfast?

You bet, visitors give high marks to the free English breakfast here! Offered daily between 7:00 AM and 10:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Santa Lucia House - Forum?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at Santa Lucia House - Forum?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Santa Lucia House - Forum?

No, pets are not allowed.

Santa Lucia House - Forum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 235 out of 324 reviews" "
Rating 8 - Good. 61 out of 324 reviews" "
Rating 6 - Okay. 17 out of 324 reviews" "
Rating 4 - Poor. 7 out of 324 reviews" "
Rating 2 - Terrible. 4 out of 324 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, amenities
Stayed 4 nights in Nov 2023

10/10 Excellent

Keith

Stayed 2 nights in Jan 2024

10/10 Excellent

Nicole, Quito

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding from our morning breakfast waiter to the front desk personnel. The decor of the building has a great feel. We were able to arrange for laundry services during our stay.
Stayed 2 nights in Dec 2023

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice hotel, friendly staff and clean. Inexpensive and very much worth the money. The rooms have windows only to inside or a courtyard.
Stayed 3 nights in Dec 2023

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Super helpful and responsive when we sent a message. allowed us a late check out time
Stayed 2 nights in Dec 2023

10/10 Excellent

Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel in a good location
Stayed 1 night in Nov 2023

8/10 Good

Peter R

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy. Very old building, creaky. One cranky child made life miserable. Sound carries throughout. NO ELEVATOR.
Stayed 3 nights in Nov 2023

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023