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3.9 out of 5

"Found multiple live bugs throughout room and bathroom (luckily none in or on the bed), and the bin in the bathroom had dried blood/vomit all over the ... " More

By a verified traveller on Wed 24 Apr 2024

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Hotel Description

Darwin City Hotel puts you in the heart of Darwin, within just a 10-minute stroll of The Esplanade and Bicentennial Park. Highlights at this hotel include in-room free WiFi, free internet, and LED TVs.

A relaxing visit to Chilax Body Therapy can include deep-tissue massages and sports massages. Enjoy the outdoor swimming pool and gym. Plus you'll find free WiFi in public areas, a 24-hour business center, and laundry facilities. There's also the convenience of self parking.

Places within a 15-minute walk of this 4-star Darwin City Centre hotel include Parliament House and Government House.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$211* Per night/room 3 May - 4 May

King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Apartment

Bed Count 2 King Beds Maximum Occupancy 4 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Twin Room, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Darwin City Hotel ratings based on 167 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Darwin City Hotel

Everyone (102) Couples (34) Family (11)
3 out of 5
Found multiple live bugs throughout room and bathroom (luckily none in or on the bed), and the bin in the bathroom had dried blood/vomit all over the outside.

Posted by on 24 Apr. 2024

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5 out of 5
.

Posted by on 12 Apr. 2024

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4 out of 5
Didn't like that parking wasn't included in the price, had to pay an extra $10 a night to park in safe and convenient place. Also had to pay an extra $100 up front, which you get back at the end of your stay if everything is ok with the room. They do check the room before you leave and yes I got back all the money but if you don't know in advance it can drain your finances.

Posted by on 10 Apr. 2024

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Comment from Hotel Management

12 Apr. 2024 by Manzil

Thank you for sharing your feedback regarding your recent stay at Darwin City Hotel. We apologize for any inconvenience caused by our parking policy and the upfront deposit. We understand the importance of transparent pricing and strive to ensure our guests are aware of any additional fees prior to their stay. Your comments are valuable to us as we continuously work to improve our services and provide a seamless experience for our guests. We hope to have the opportunity to welcome you back in the future and exceed your expectations.

4 out of 5

Posted by on 7 Apr. 2024

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Comment from Hotel Management

12 Apr. 2024 by Manzil

Thank you for your kind words! We're thrilled to hear that you enjoyed our fantastic location and found our staff to be friendly and helpful. Providing exceptional service and ensuring our guests have a memorable stay are our top priorities. We look forward to welcoming you back to Darwin City Hotel for another wonderful experience in the future.

3 out of 5

Posted by on 5 Apr. 2024

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4 out of 5
cockroaches in the room.

Posted by on 25 Mar. 2024

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Comment from Hotel Management

12 Apr. 2024 by Manzil

We sincerely apologize for the discomfort you experienced during your stay at Darwin City Hotel due to cockroaches in your room. This is certainly not the standard of cleanliness we strive to maintain. Please rest assured that we take such matters seriously, and our team is working diligently to address this issue immediately. Your feedback is invaluable to us as we continuously strive to improve our services. We would appreciate the opportunity to make this right for you. Please contact our front desk at your earliest convenience, and we will do our utmost to ensure your future stays with us are nothing short of exceptional.

1 out of 5
Mould on the bathroom roof, limited space & cancelled our booking so we had to move

Posted by on 29 Jan. 2024

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Comment from Hotel Management

12 Apr. 2024 by Manzil

We are deeply sorry to hear about the issues you encountered during your recent stay at Darwin City Hotel. It's unacceptable that you experienced mould on the bathroom roof and encountered limited space. Additionally, we regret any inconvenience caused by the unexpected cancellation of your booking, which necessitated a move. Please know that we take your feedback seriously, and we are actively addressing these issues to ensure they do not recur in the future. Your comfort and satisfaction are our top priorities, and we apologize for falling short of meeting your expectations on this occasion. We sincerely hope to have the opportunity to welcome you back and provide you with the outstanding experience you deserve.

5 out of 5

Posted by on 27 Nov. 2023

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Comment from Hotel Management

7 Dec. 2023 by Manzil

We sincerely appreciate your positive feedback regarding your experience at Darwin City Hotel. Our dedicated staff is delighted to hear that their courtesy, friendliness, and professionalism have left a lasting impression on you. It's truly heartening to know that you find our location to be the best, and we are honored to have you as a returning guest. Thank you for recommending our hotel to your friends; we look forward to welcoming you back for the fourth time and ensuring your stay continues to exceed expectations.

4 out of 5
It was okay for what it was, comfortable and clean but very minimal.

Posted by on 26 Nov. 2023

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Comment from Hotel Management

7 Dec. 2023 by Manzil

We appreciate your honest feedback about your recent stay at Darwin City Hotel. We're glad to hear that you found the accommodations comfortable and clean. We understand that the minimalistic approach may not be suitable for everyone, and we value your input. Our team is continuously working to enhance the guest experience, and we hope to have the opportunity to better meet your expectations in the future. If there are specific aspects you feel we can improve upon, please feel free to share your insights so that we can address them accordingly. Thank you for choosing Darwin City Hotel, and we hope to welcome you back for an even more satisfying stay.

5 out of 5
Great service

Posted by on 24 Nov. 2023

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Comment from Hotel Management

7 Dec. 2023 by Manzil

We appreciate your honest feedback about your recent stay at Darwin City Hotel. We're glad to hear that you found the accommodations comfortable and clean. We understand that the minimalistic approach may not be suitable for everyone, and we value your input. Our team is continuously working to enhance the guest experience, and we hope to have the opportunity to better meet your expectations in the future. If there are specific aspects you feel we can improve upon, please feel free to share your insights so that we can address them accordingly. Thank you for choosing Darwin City Hotel, and we hope to welcome you back for an even more satisfying stay.

Property Features

Darwin City Hotel offers its guests a full-service spa, an outdoor pool, and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 431 square feet (40 square meters) and includes conference space. Spa services, a vending machine, and multilingual staff are also featured at Darwin City Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Darwin hotel is smoke free.

  • 91 guestrooms or units
  • 5 levels
  • 431 sq ft of conference space
  • 40 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers for purchase
  • Television in lobby
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Darwin City Hotel offers 91 accommodations with minibars and safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Darwin hotel provides complimentary wired and wireless Internet access. 43-cm LED televisions come with satellite channels. Housekeeping is provided on weekdays only.

  • Minibar
  • LED television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (weekdays only)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Spa Services

  • Couples treatment rooms
  • Massages
  • Deep tissue massage
  • Prenatal massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 2:00 AM

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 10.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: AUD 25.00 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Darwin City Hotel Hotel Darwin
  • Darwin City Hotel Hotel
  • Darwin City Hotel Darwin
  • Darwin City Hotel Hotel Darwin
  • Darwin City Hotel Hotel
  • Darwin City Hotel Darwin

You should know

  • Pool access available from 7 AM to 9 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.