See all properties
Save

Grand Hyatt Dubai

5.0 star property
Luxury spa hotel near Dubai Creek

Choose dates to view prices

Photo gallery for Grand Hyatt Dubai

Indoor pool, 2 outdoor pools
Prince Suite with Garden View | Exterior
City view from property
Restaurant
3 bars/lounges, poolside bar
Reviews
9.2

Wonderful

Popular amenities

  • Spa
  • Pool
  • Breakfast available
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar

Explore the area

Map
Riyadh Street, Sheikh Rashid Road, Dubai Healthcare City, Dubai
  • Popular LocationDubai Creek4 min drive
  • Popular LocationDubai World Trade Centre6 min drive
  • Popular LocationCity Centre Deira7 min drive
  • AirportDubai (DXB-Dubai Intl.)12 min drive

Room options

View all photos for Club Room, 1 King Bed (Superior)

1 bedroom, premium bedding, minibar, in-room safe

Club Room, 1 King Bed (Superior)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 44 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite NYE Experience with compulsory Gala Dinner AED 1600 per adult and AED 800 per child

1 bedroom, premium bedding, minibar, in-room safe

Family Suite NYE Experience with compulsory Gala Dinner AED 1600 per adult and AED 800 per child

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 66 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Club Room NYE Experience with compulsory Gala Dinner AED 1600 per adult and AED 800 per child

1 bedroom, premium bedding, minibar, in-room safe

Club Room NYE Experience with compulsory Gala Dinner AED 1600 per adult and AED 800 per child

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Grand Suite, 1 Bedroom, Garden View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 88 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Skyline View NYE Experience with compulsory Gala Dinner AED 1600 per adult and AED 800 per child

1 bedroom, premium bedding, minibar, in-room safe

Skyline View NYE Experience with compulsory Gala Dinner AED 1600 per adult and AED 800 per child

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 2 Bedrooms

Royal Suite, 2 Bedrooms

Royal Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 264 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Day bed
Blackout curtains
  • 44 sq m
  • Canal view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room NYE Experience with compulsory Gala Dinner AED 1600 per adult and AED 800 per child

1 bedroom, premium bedding, minibar, in-room safe

Superior Room NYE Experience with compulsory Gala Dinner AED 1600 per adult and AED 800 per child

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Day bed
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (Skyline View)

1 bedroom, premium bedding, minibar, in-room safe

Club Room, 2 Single Beds (Skyline View)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 39 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Room, 2 Single Beds (Skyline View)

1 bedroom, premium bedding, minibar, in-room safe

Grand Room, 2 Single Beds (Skyline View)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 39 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Room

1 bedroom, premium bedding, minibar, in-room safe

Grand Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (Skyline View)

1 bedroom, premium bedding, minibar, in-room safe

Grand Room, 1 King Bed (Skyline View)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds (CONNECTING ROOM)

1 bedroom, premium bedding, minibar, in-room safe

Room, Multiple Beds (CONNECTING ROOM)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Separate bedroom
  • 78 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Single Bed

View all photos for Superior Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Day bed
Blackout curtains
  • 44 sq m
  • Canal view
  • Sleeps 4
  • 2 Single Beds

View all photos for Grand Suite NYE Experience with compulsory Gala Dinner AED 1600 per adult and AED 800 per child

1 bedroom, premium bedding, minibar, in-room safe

Grand Suite NYE Experience with compulsory Gala Dinner AED 1600 per adult and AED 800 per child

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 88 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Prince Suite with Garden View

Garden view

Prince Suite with Garden View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Flat-screen TV
  • 176 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Grand Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 39 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Deluxe Family Suite

1 bedroom, premium bedding, minibar, in-room safe

Grand Deluxe Family Suite

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 66 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Club Room, 2 Single Beds (Superior)

1 bedroom, premium bedding, minibar, in-room safe

Club Room, 2 Single Beds (Superior)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 44 sq m
  • Sleeps 4
  • 2 Single Beds

Similar properties

Property amenity
Shangri-La Dubai
Pool
Spa
Kids pool
Parking included
4.8 out of 5, Exceptional, (1001)
The price is AU$319
for 1 night
includes taxes & fees
28 May - 29 May
Shangri-La Dubai

About the area

Dubai

A luxury stay in Dubai awaits you at Grand Hyatt Dubai. You'll be 2.8 km (1.7 mi) from Dubai Creek and 4.8 km (3 mi) from City Centre Deira. Highlights at this family-friendly hotel include 13 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and mani/pedis. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Enjoy the indoor swimming pool, nightclub, gym and kids' club. Business amenities include meeting rooms and a business centre. Plus you'll find free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Each morning continental breakfast is available. There's also free valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Bur Dubai hotel include Dubai Frame and Dubai Garden Glow.

What's nearby

  • Dubai Creek - 4 min drive
  • Dubai World Trade Centre - 6 min drive
  • City Centre Deira - 7 min drive
  • Dubai Mall - 10 min drive
  • Burj Khalifa - 10 min drive

Getting around

  • Health Care City Station - 9 min walk
  • Dubai (DXB-Dubai Intl.) - 13 min drive

Restaurants

  • Cooz - 1 min walk
  • Sea Shell Cafeteria - 5 min drive
  • Seville's - 10 min walk
  • Str.Eat Culture Restaurant & Bar - 7 min drive
  • Al Ameera Ballroom - 1 min walk

About this property

Grand Hyatt Dubai

Luxury spa hotel near Dubai Creek
Grand Hyatt Dubai offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a health club. There are 13 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A nightclub, a sauna, and a terrace are also featured at the luxury Grand Hyatt Dubai. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 682 guestrooms or units
  • 16 levels
  • 4 buildings
  • 13 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Nightclub
  • Deli
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Grand Hyatt Dubai offers 682 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swahili, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available for a fee: AED 142 for adults and AED 71 for children
  • 13 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 16 floors
  • 4 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed during Ramadan:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 1600
  • New Year's Eve (31 December) Gala Dinner per child: AED 800 (from 6 to 11 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately AED 142 for adults and from AED 71 for children
  • Airport shuttle fee: AED 265 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: AED 265.00 (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 10:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Dubai Grand Hyatt
Grand Hyatt Dubai
Grand Hyatt Dubai Hotel
Hyatt Dubai Grand
Dubai Hyatt
Grand Hyatt Dubai Hotel Dubai
Hyatt Dubai
Grand Hyatt Dubai Hotel
Grand Hyatt Dubai Dubai
Grand Hyatt Dubai Hotel Dubai

Frequently asked questions

What is the cancellation policy at Grand Hyatt Dubai?

Grand Hyatt Dubai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hyatt Dubai?

As of 14 May 2024, prices found for a 1-night stay for 2 adults at Grand Hyatt Dubai on 31 May 2024 start from AU$235.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hyatt Dubai?

Yep, Grand Hyatt Dubai has a free self car park and free valet parking.

Are there any beaches close to Grand Hyatt Dubai?

The closest beach to Grand Hyatt Dubai is Kite Beach (13.3 km).

Is there a spa on site at Grand Hyatt Dubai?

Yep, there is an onsite spa at Grand Hyatt Dubai. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Grand Hyatt Dubai have a pool?

Grand Hyatt Dubai has 2 outdoor swimming pools and an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 10:00 AM to 8:00 PM.

What luxury perks are available at Grand Hyatt Dubai?

Grand Hyatt Dubai features 2 outdoor pools, a full-service spa and a nightclub. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Grand Hyatt Dubai a romantic place to stay?

Couples spa treatments and 24-hour room service, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Grand Hyatt Dubai.

Is Grand Hyatt Dubai family-friendly?

You bet! With amenities such as a children's club and babysitting services, as well as childcare services and free extra beds in the guestrooms, it's no surprise that Grand Hyatt Dubai is a hit with families.

Are there hot tubs in the rooms at Grand Hyatt Dubai?

No, but there are deep-soaking baths in the guestrooms.

Does Grand Hyatt Dubai serve breakfast?

You bet, continental breakfast is served daily.

Is there a free airport shuttle available at Grand Hyatt Dubai?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Grand Hyatt Dubai?

Yep, they've got a poolside bar and 13 restaurants. Pre dinner cocktails anyone? The bar/lounge is closed during Ramadan.

What time are check-in & check-out at Grand Hyatt Dubai?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Grand Hyatt Dubai?

No, only service animals are allowed.

Grand Hyatt Dubai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 700 out of 971 reviews" "
Rating 8 - Good. 181 out of 971 reviews" "
Rating 6 - Okay. 54 out of 971 reviews" "
Rating 4 - Poor. 15 out of 971 reviews" "
Rating 2 - Terrible. 21 out of 971 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Clement, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Aman

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The staff in general is too slow to respond to anything .. you call and ask for anything they come in 20 mins that too after repeated phone calls. Also the housekeeping staff even if u r asleep keeps ringing the bell and there is no do not disturb card in the room
Stayed 3 nights in Jan 2024

10/10 Excellent

Sanpha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Dec 2023

2/10 Terrible

Christopher

Stayed 4 nights in Dec 2023

10/10 Excellent

Yuwei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ian

Stayed 1 night in Nov 2023

10/10 Excellent

Gavin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
The hotel staff were very helpful and friendly. From arrival to breakfast to concierge
Stayed 3 nights in Oct 2023

10/10 Excellent

Zebent

Liked: Cleanliness, staff & service, property conditions & facilities
I love everthing i this hotel
Stayed 3 nights in Oct 2023

10/10 Excellent

Nilika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023