At Emerald Western Gateway Motel you'll be within just a 10-minute stroll of Emerald Hospital and The Big Easel. Highlights at this hotel include a restaurant, and in-room kitchens and free WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. On weekday mornings cooked-to-order breakfast is available. There's also the convenience of free self parking. .Places within a 15-minute walk of this 3.5-property class Emerald hotel include Central Highlands Visitor Information Centre and Emerald Golf Club.
Central Highlands Visitor Information Centre - 11 min walk
Emerald Golf Club - 12 min walk
Emerald Racecourse - 15 min walk
Emerald Botanic Gardens - 2 min drive
Getting around
Emerald Station - 1 min drive
Emerald, QLD (EMD) - 7 min drive
Restaurants
Emerald Maraboon Tavern - 4 min walk
Theo's - 12 min walk
Gloria Jean's Coffees EMERALD - 3 min drive
McDonald's - 4 min walk
KFC - 3 min walk
About this property
Emerald Western Gateway Motel
Comfortable hotel with business centre and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.
Public spaces have free WiFi. Emerald Western Gateway Motel also features a vending machine, concierge services, and laundry facilities. Self parking is free.
108 guestrooms or units
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Concierge
Bar or lounge
Dining venue
Emerald Western Gateway Motel offers 108 air-conditioned accommodations with coffee/tea makers and a hairdryer. Accommodation at this 3.5-star hotel has kitchens with full-sized fridge/freezers.
Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Languages
English, Filipino, Indonesian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Food and drink
Weekday cooked-to-order breakfast available for a fee: AUD 5.90 to 21.90 for adults and AUD 5.90 to 5.90 for children
A bar/lounge
A restaurant
Family friendly
In-room full-sized refrigerator/freezer
In-room kitchen
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Vending machine
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Business services
Business centre
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
In-room accessibility
Low-height counter and sink
No lift
Raised toilet seat
Wheelchair accessible (may have limitations)
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels
Entertainment
1-inch TV
Food and drink
Coffee/tea maker
Electric kettle
Full-sized refrigerator/freezer
Kitchen
More
Air conditioning
Ceiling fan
Connecting rooms available
Desk
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Check-out
Check-out before 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: from approximately AUD 5.90 to 21.9 for adults and from AUD 5.90 to 5.90 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
We should mention
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Property is also known as
Emerald Western Gateway Motel
Western Gateway Motel
Emerald Western Gateway
Emerald Gateway Motel Emerald
Emerald Western Gateway Motel Motel
Emerald Western Gateway Motel Emerald
Emerald Western Gateway Motel Motel Emerald
Frequently asked questions
Is parking available at Emerald Western Gateway Motel?
Yep, Emerald Western Gateway Motel has a free self car park.
Does Emerald Western Gateway Motel have a waterslide?
No, there is no waterslide at Emerald Western Gateway Motel, but Emerald Aquatic Centre is a short 14-minute walk away.
Does Emerald Western Gateway Motel serve breakfast?
Yeah, cooked-to-order breakfast is offered on weekdays.
Is there a free airport shuttle available at Emerald Western Gateway Motel?
No, Emerald Western Gateway Motel does not offer an airport shuttle service.
Is there a bar or restaurant at Emerald Western Gateway Motel?
Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.
What time are check-in & check-out at Emerald Western Gateway Motel?
Check-in begins at 2:00 PM. Check-out time is 10:00 AM.
Are pets allowed at Emerald Western Gateway Motel?
No, only service animals are allowed.
Is there a golf course on site at Emerald Western Gateway Motel?
There isn't one on site, but Emerald Golf Club is a short 12-minute walk away.
Emerald Western Gateway Motel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Unfortunately there was no thought put into design when building/fitting out the Therese Apartments. The outside light shines straight into the bathroom shower through a huge panel of frosted glass above the shower which in itself is okay, but you have to close the bathroom door as it shines (like daylight) onto the bed. The air conditioning unit is also right over the bed. The bed is really firm & the linen is aged.
The bin had not been emptied prior to my stay & was extremely smelly. The Wifi was hard to connect to (had to stand on verandah to get reception) but did work in room once I was connected.
I thought a nice cuppa prior to bed to find I had to ask in reception for milk (not offered at check-in.
The only positive was the breakfasts at The Gateway. The meals were excellent quality/quantity, coffee fabulous & service great. However on the first morning I did have a live cockroach on my table.
In all I wouldn’t recommend staying here.