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Pestana Carlton Madeira Ocean Resort Hotel

5.0 star property
Luxury spa hotel near CR7 Museum

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Photo gallery for Pestana Carlton Madeira Ocean Resort Hotel

Indoor pool, outdoor pool
Exterior
View from room
Poolside bar
Lobby
Reviews
8.8

Excellent

Popular amenities

  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • Spa
  • Pool
  • Restaurant
  • BarBarBar

Explore the area

Map
Largo Antonio Nobre, Funchal, 9004-531
  • Popular LocationCR7 Museum11 min walk
  • Popular LocationLido Bathing Complex18 min walk
  • Popular LocationFunchal Farmers Market3 min drive
  • AirportFunchal (FNC-Cristiano Ronaldo)21 min drive

Room options

View all photos for Suite

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite

8.6/10 Very good

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bathrobes
Shower/bath combination
Hairdryer
  • 63 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Junior Suite

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Junior Suite

10/10 Exceptional

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bathrobes
Shower/bath combination
Hairdryer
  • 62 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Family Room

9.8/10 Exceptional

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Bathrobes
Shower/bath combination
Hairdryer
Bidet
  • 60 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Double or Twin Room, Sea View

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Double or Twin Room, Sea View

8.7/10 Excellent

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Bathrobes
Shower/bath combination
Hairdryer
Bidet
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double or Twin Room, Pool View

View from room

Double or Twin Room, Pool View

8.9/10 Excellent

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Bathrobes
Shower/bath combination
Hairdryer
Bidet
  • 37 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room, Sea View

Superior Double or Twin Room, Sea View

Superior Double or Twin Room, Sea View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Bathrobes
Shower/bath combination
Hairdryer
Bidet
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite (Superior)

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Junior Suite (Superior)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bathrobes
Shower/bath combination
Hairdryer
  • 62 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Classic Double or Twin Room, City View

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Classic Double or Twin Room, City View

9.4/10 Exceptional

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Bathrobes
Shower/bath combination
Hairdryer
Bidet
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Double Classic Sea View (2Ad)

  • Sleeps 2

Classic Single Mountain View (1Ad) Non Refundable

  • Sleeps 1

Single Sea View

  • Sleeps 1

Family Room (4Ad) Non Refundable

  • Sleeps 4

Double Pool View

  • Sleeps 2

Double/Twin Classic Mountain View (2Ad)

  • Sleeps 2

Single Classic Mountain View (1Ad) Non Refundable

  • Sleeps 1

Junior Suite 1/2 Pax

  • Sleeps 2

Double

  • Sleeps 2

Classic Sea View (2Ad)

  • Sleeps 2

Classic Pool View Single Use Non Refundable

  • Sleeps 1

Family Room (2Ad+1Ch)

  • Sleeps 3

Classic Single Mountain View (1Ad)

  • Sleeps 1

Family Room (2Ad) Non Refundable

  • Sleeps 2

Classic Pool View Single Use

  • Sleeps 1

Suite (2Ad)

  • Sleeps 2

Classic Single Mountain View (1Ad) Non Refundable

  • Sleeps 1

Family Room 1/3

  • Sleeps 3

Family Room (2Ad+1Ch)

  • Sleeps 3

Classic Pool View Single Use

  • Sleeps 1

Double Sea View (2Ad)

  • Sleeps 2

Suite (2Ad+1Ch)

  • Sleeps 3

Family Room (2Ad)

  • Sleeps 2

Single Classic Sea View (1Ad)

  • Sleeps 1

Classic Mountain View (2Ad) Non Refundable

  • Sleeps 2

Double Classic Sea View (2Ad)

  • Sleeps 2

Junior Suite (2Ad+1Ch)

  • Sleeps 3

Single Room

  • Sleeps 1

Classic Mountain View (2Ad)

  • Sleeps 2

Family Room (4Ad)

  • Sleeps 4

Classic Sea View Single Use

  • Sleeps 1

Single Classic Sea View (1Ad)

  • Sleeps 1

Double Classic Sea View (2Ad) Non Refundable

  • Sleeps 2

Family Room (2Ad+1Ch)

  • Sleeps 3

Junior Suite (2Ad)

  • Sleeps 2

Classic Pool View Single Use Non Refundable

  • Sleeps 1

Junior Suite (2Ad+1Ch)

  • Sleeps 3

Double/Twin Classic Pool View

  • Sleeps 2

Single Classic Sea View (1Ad) Non Refundable

  • Sleeps 1

Single Classic Sea View (1Ad) Non Refundable

  • Sleeps 1

Classic Single Mountain View (1Ad)

  • Sleeps 1

Single Pool View

  • Sleeps 1

Classic Single Mountain View (1Ad)

  • Sleeps 1

Classic Mountain View (2Ad)

  • Sleeps 2

Family Room (4Ad)

  • Sleeps 4

Suite 2Ad

  • Sleeps 2

Family Room (2Ad+1Ch)

  • Sleeps 3

Family Room (4Ad)

  • Sleeps 4

Classic Single Mountain View (1Ad)

  • Sleeps 1

Classic Pool View Single Use

  • Sleeps 1

Family Room 4Ad

  • Sleeps 4

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Exterior
Pestana Casino Park Ocean and SPA Hotel
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4.3 out of 5, Excellent, (1003)
The price is AU$335
for 1 night
includes taxes & fees
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About the area

Funchal

A luxury stay in the heart of Funchal awaits you at Pestana Carlton Madeira Ocean Resort Hotel. Within just a 10-minute stroll, you'll find Madeira Casino and Santa Catarina Park. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an outdoor swimming pool. .The buffet restaurant, Arcos, is open for breakfast and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the indoor swimming pool, marina, gym and Hot tub. Other amenities include free Wi-Fi in public areas, a sauna and a children's swimming pool. There's also self parking, along with the convenience of an airport shuttle. .Near this 5-property class Funchal hotel, you'll find CR7 Museum.

What's nearby

  • Madeira Casino - 8 min walk
  • CR7 Museum - 11 min walk
  • Lido Bathing Complex - 18 min walk
  • Funchal Farmers Market - 3 min drive
  • Town Square - 3 min drive

Getting around

  • Funchal (FNC-Cristiano Ronaldo) - 22 min drive

Restaurants

  • Galaxia Sky Bar - 4 min walk
  • Pastelaria Petit Fours - 6 min walk
  • Os Arcos Restaurant - 1 min walk
  • Pub Number Two - 1 min walk
  • Moynihans Bar - 3 min walk

About this property

Pestana Carlton Madeira Ocean Resort Hotel

Luxury spa hotel near CR7 Museum
Pestana Carlton Madeira Ocean Resort Hotel offers its guests a full-service spa, a marina, and an indoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

An outdoor pool, a children's pool, and a health club are also featured at the luxury Pestana Carlton Madeira Ocean Resort Hotel. For a fee, parking is available.

This 5-star Funchal hotel is smoke free.

  • 286 guestrooms or units
  • 15 levels
  • Conference rooms
  • Childcare (surcharge)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Pestana Carlton Madeira Ocean Resort Hotel offers 286 accommodations with minibars and a safe. Rooms open to balconies. LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit, dressing gowns, slippers and bidets. This Funchal hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Venus Health SPA. Services include massages.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (EUR 15 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Arcos

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Marina
  • Terrace

Full-service spa

  • Massage

Accessibility

  • Lift

More

  • 15 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 11 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 15 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Carlton Madeira
Carlton Madeira Pestana
Carlton Pestana Madeira
Madeira Carlton Pestana
Madeira Pestana
Pestana Carlton Madeira Ocean
Pestana Carlton Madeira Ocean Funchal
Pestana Carlton Madeira Ocean Resort Hotel
Pestana Carlton Madeira Ocean Resort Hotel Funchal
Pestana Madeira
Pestana Carlton Madeira Ocean
Pestana Carlton Madeira Ocean Resort Hotel Hotel
Pestana Carlton Madeira Ocean Resort Hotel Funchal
Pestana Carlton Madeira Ocean Resort Hotel Hotel Funchal

Frequently asked questions

What is the cancellation policy at Pestana Carlton Madeira Ocean Resort Hotel?

Pestana Carlton Madeira Ocean Resort Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pestana Carlton Madeira Ocean Resort Hotel?

As of 24 May 2024, prices found for a 1-night stay for 2 adults at Pestana Carlton Madeira Ocean Resort Hotel on 26 May 2024 start from AU$287.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pestana Carlton Madeira Ocean Resort Hotel?

Yep, Pestana Carlton Madeira Ocean Resort Hotel has a self car park for EUR 15 per day.

Are there any beaches close to Pestana Carlton Madeira Ocean Resort Hotel?

The closest beach to Pestana Carlton Madeira Ocean Resort Hotel is Palmeiras Beach (13.2 km).

Is there a spa on site at Pestana Carlton Madeira Ocean Resort Hotel?

Yep, Venus Health SPA is available for guests. You'll enjoy services like massages.

Does Pestana Carlton Madeira Ocean Resort Hotel have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Pestana Carlton Madeira Ocean Resort Hotel?

Pestana Carlton Madeira Ocean Resort Hotel features a full-service spa, a health club and an outdoor pool.

What makes Pestana Carlton Madeira Ocean Resort Hotel a romantic place to stay?

1 hot tub and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Pestana Carlton Madeira Ocean Resort Hotel.

Is Pestana Carlton Madeira Ocean Resort Hotel family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Pestana Carlton Madeira Ocean Resort Hotel is a hit with families.

Is there a free airport shuttle available at Pestana Carlton Madeira Ocean Resort Hotel?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Pestana Carlton Madeira Ocean Resort Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Pestana Carlton Madeira Ocean Resort Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Pestana Carlton Madeira Ocean Resort Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 526 out of 1001 reviews" "
Rating 8 - Good. 357 out of 1001 reviews" "
Rating 6 - Okay. 89 out of 1001 reviews" "
Rating 4 - Poor. 26 out of 1001 reviews" "
Rating 2 - Terrible. 3 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location good swimming pool room was spacious
Stayed 6 nights in Feb 2024

6/10 Okay

michael leonard

Stayed 7 nights in Feb 2024

10/10 Excellent

MS OLENA

Liked: Staff & service
Stayed 8 nights in Jan 2024

10/10 Excellent

Helena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best and most relaxing stay in beautiful Funchal
I stayed here while on a trip with a friend celebrating both our birthdays and we had an amazing stay! The room was perfect, and both outdoor and indoor pools were very relaxing uma amazing views! The breakfast had a great variety of food and freshly cooked food. What made the big difference in our stay was definitely the staff, all very kind and helpful with everything we may have needed. We could not go without leaving a special thank you to Manuela in reception for her kindness throughout our stay ☺️
Stayed 4 nights in Jan 2024

6/10 Okay

Keith

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
This is a 3-star hotel. Anyone who thinks otherwise has not stayed at a good hotel. The sign above the entrance has 5 stars, which must either reflect that the hotel was opened in 1972 or bribes paid to the star raters. The hotel could be 5-star only after the rooms are renovated, and the pool area, spa and gym are substantially upgraded. There are many 3-star hotels with comparable or even superior restaurants.
Stayed 6 nights in Jan 2024

6/10 Okay

Robert

Stayed 1 night in Jan 2024

10/10 Excellent

Olena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Sigurður, Reykjavik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location by the sea. An outstanding breakfast buffet and wonderful staff.
Stayed 11 nights in Jan 2024

10/10 Excellent

LILIANA

Stayed 2 nights in Jan 2024

8/10 Good

David

Stayed 1 night in Jan 2024