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Hotel NEO+ Penang by ASTON

3.5 star property
Comfortable hotel, walk to KOMTAR

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Photo gallery for Hotel NEO+ Penang by ASTON

Outdoor pool
Exterior
Deluxe Room | View from room
Restaurant
Shower, free toiletries, hair dryer, towels
Reviews
8.0

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • LaundryLaundryLaundry
  • Free WiFi
  • GymGymGym
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
68 Jalan Gurdwara, George Town, Penang, 10300
  • Popular LocationHin Bus Depot Art Centre2 min walk
  • Popular LocationPenang Times Square2 min walk
  • Popular LocationKOMTAR2 min walk
  • AirportPenang (PEN-Penang Intl.)24 min drive

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

8.3/10 Very good

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
Electric kettle
Minibar
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Electric kettle
Minibar
Coffee/tea maker
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.5/10 Exceptional

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Electric kettle
Minibar
Coffee/tea maker
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double

Superior Double

Superior Double

8.9/10 Excellent

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Electric kettle
Minibar
Coffee/tea maker
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin

Superior Twin

Superior Twin

10/10 Exceptional

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Electric kettle
Minibar
Coffee/tea maker
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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About the area

George Town

Hotel NEO+ Penang by ASTON puts you in the heart of George Town, within steps of Hin Bus Depot Art Centre and KOMTAR. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 10 AM. .With a stay at this 3.5-property class Downtown George Town hotel, you'll be 0.6 km (0.4 mi) from Chit Tiau Lor Ban San.

What's nearby

  • Hin Bus Depot Art Centre - 2 min walk
  • Penang Times Square - 2 min walk
  • KOMTAR - 2 min walk
  • Gurney Drive - 3 min drive
  • Gurney Plaza - 5 min drive

Getting around

  • Penang Sentral - 26 min drive
  • Penang (PEN-Penang Intl.) - 24 min drive

Restaurants

  • Kirin Sushi 麟。日式料理 - 2 min walk
  • Sweetbar Cafe - 1 min walk
  • Lé 楽 - 1 min walk
  • Restaurant au Jardin - 1 min walk
  • Kassim Nasi Kandar - 2 min walk

About this property

Hotel NEO+ Penang by ASTON

Comfortable hotel, walk to KOMTAR
Hotel NEO+ Penang by ASTON offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Hotel NEO+ Penang by ASTON also features concierge services, laundry facilities, and room service (during limited hours). Free self parking is available.

This 3.5-star George Town hotel is smoke free.

  • 196 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Hotel NEO+ Penang by ASTON offers 196 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: MYR 31.80 for adults and MYR 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Art and Soul Cafe
  • Lemongrass

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 90.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 31.80 for adults and from MYR 16 for children
  • Rollaway bed fee: MYR 90.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and outdoor lighting in all accommodation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel NEO Penang George Town
NEO Penang
Hotel NEO+ Penang George Town
NEO Penang George Town
Hotel NEO+ Penang
Neo Penang By Aston
Hotel NEO+ Penang by ASTON Hotel
Hotel NEO+ Penang by ASTON George Town
Hotel NEO+ Penang by ASTON Hotel George Town

Frequently asked questions

Is parking available at Hotel NEO+ Penang by ASTON?

Yep, Hotel NEO+ Penang by ASTON has a free self car park.

How much does it cost to stay at Hotel NEO+ Penang by ASTON?

As of 1 June 2024, prices found for a 1-night stay for 2 adults at Hotel NEO+ Penang by ASTON on 10 June 2024 start from AU$71.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel NEO+ Penang by ASTON?

The closest beach to Hotel NEO+ Penang by ASTON is Ferringgi Beach (11.4 km).

Does Hotel NEO+ Penang by ASTON have a pool?

Hotel NEO+ Penang by ASTON has an outdoor pool.

What makes Hotel NEO+ Penang by ASTON a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel NEO+ Penang by ASTON.

Does Hotel NEO+ Penang by ASTON serve breakfast?

Sure does, buffet brekkie is on offer daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Hotel NEO+ Penang by ASTON?

No, Hotel NEO+ Penang by ASTON does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel NEO+ Penang by ASTON?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel NEO+ Penang by ASTON?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel NEO+ Penang by ASTON?

No, pets are not allowed.

Hotel NEO+ Penang by ASTON Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 213 out of 866 reviews" "
Rating 8 - Good. 436 out of 866 reviews" "
Rating 6 - Okay. 174 out of 866 reviews" "
Rating 4 - Poor. 26 out of 866 reviews" "
Rating 2 - Terrible. 17 out of 866 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

seulki

Stayed 1 night in Feb 2024

8/10 Good

André

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

6/10 Okay

kathrine

Travelled with partner
Liked: Staff & service
It's alright. Staff are friendly.
Stayed 3 nights in Jan 2024

8/10 Good

Jamie

Stayed 4 nights in Jan 2024

8/10 Good

Jonathan, Wilmslow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. The property is due an overhaul. Very inexpensive though with some beautiful newly updated vintage shophouses round about. I Must emphasise how friendly & pleasant the staff were.
Stayed 4 nights in Jan 2024

10/10 Excellent

André

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

André

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Chua

Room key card faulty
I was happy with everything except the room key card. Every time I wanted to enter my room, I had to tap my key card to the door sensor at least 8-10 times before the door unlocked. When the door failed to open on the 10th tap, which happened a few times during my stay, I gave up and approached the reception for help. The reception staff would reconfigure my card, issue another card (neither of which worked), or send the hotel engineering staff to assist. Even the engineering staff did not always get it open on the first tap. I hope you get the system sorted soon, because it was really annoying and frustrating to have to go up and down every day to get the recep to do something.
Stayed 4 nights in Jan 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy bed, nice pool. Would stay again
Stayed 1 night in Jan 2024

10/10 Excellent

Toi Yong

Stayed 1 night in May 2023