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A family-friendly stay in the heart of Gold Coast awaits you at Paradise Resort Gold Coast. You'll find King Tutts Putt Putt a few steps away and Budds Beach within a 10-minute stroll. Highlights at this resort include a free water park, a restaurant, and an outdoor swimming pool.
The family restaurant, Penguins Restaurant, is open for breakfast and dinner. At the resort's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, kids' club, spa tub, and kids' swimming pool. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Continental breakfast is available daily between 7:00 AM and 10 AM. There's also self parking, along with the convenience of an airport shuttle.
Sights within a 10-minute walk of this Surfers Paradise resort include Wax Museum and Chevron Renaissance.
Paradise Resort Gold Coast ratings based on 399 Verified Reviews
Review Summary
3.8
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Paradise Resort Gold Coast
Everyone (148)Couples (20)Family (130)
3 out of 5
Posted by Mary on 24 Apr. 2024
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Comment from Hotel Management
28 Apr. 2024
by Cherie
Thank you, Mary for taking the time to rate your recent stay with us. We trust you enjoyed your stay with us and hope to welcome you back for a future visit.
4 out of 5
Posted by Cassandra on 16 Apr. 2024
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Comment from Hotel Management
17 Apr. 2024
by Jeet
Hi Cassandra,Thank you for your 4-star review. We hope to see you again soon.
5 out of 5
The staff and facilities is what made this stay a 5/5
Posted by Percy on 14 Apr. 2024
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Comment from Hotel Management
17 Apr. 2024
by Jeet
Hi Percy,Thank you for your 5-star rating. We hope to see you again soon.
5 out of 5
Absolute heaven for kids, and a happy kid makes for happy family! The facilities here are amazing - you really could stay without leaving the property and have an absolutely amazing trip. The crew have thought of everything you could need to make it a smooth trip. Can't wait to stay here again!
Posted by Chloe on 13 Apr. 2024
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Comment from Hotel Management
17 Apr. 2024
by Jeet
Hi Chloe,Thank you for your perfect rating. We hope to see you again soon.
4 out of 5
Posted by Elissa on 13 Apr. 2024
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Comment from Hotel Management
17 Apr. 2024
by Jeet
Hi Elissa,Thank you for your 4-star rating. We hope to see you again soon.
5 out of 5
.
Posted by Christa on 3 Apr. 2024
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Comment from Hotel Management
3 Apr. 2024
by Jeet
Dear Christa,Thank you for your 5-star rating. We hope to see you again soon.
1 out of 5
Unfortunately we were disappointed with the stay at Paradise Resort. We spent 7 days/6 nights. At reception we were not notified of the Waterpark closure due to “emergency works”, personally I felt this was deceptive in nature, this was to extend the entire duration of our stay.
The waterpark closure lasted the entirety of our stay. Also, the main pool closed on the second day, which also remained closed for the duration of our stay. At the midpoint of our stay, we tried to book another resort but were unable to secure another facility in this time frame.
It was a long way to travel, specifically to a children’s themed resort, to not be able to utilise the activities.
Parking was initially compensated at the early pool/waterpark closure dates, further compensation was declined and has been required to be escalated through the booking provider.
Posted by Ramen on 20 Mar. 2024
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Comment from Hotel Management
3 Apr. 2024
by Jeet
Dear Ramen,Thank you for sharing your feedback with us. We're truly sorry to hear that your recent stay fell short of your expectations, especially with the unexpected closure of our water park and pool. We understand how disappointing and frustrating this must have been for you and your family. We truly appreciate your feedback and understand your disappointment.
3 out of 5
Had three disappointed children who couldn't use the big pool and slides during our stay. Thankfully ice skating was a hit. Newly renovated room was nice, clean and comfortable. Kids love the LED light over the curtains.
Posted by Trish on 18 Mar. 2024
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Comment from Hotel Management
20 Mar. 2024
by Jeet
Dear Trish,Thank you for your feedback. We hope to see you again soon.
5 out of 5
Good family resort, rooms good and staff really lovely everywhere. Food was lovely too. Entertainment for all ages, good holiday resort.
Posted by Annie on 13 Mar. 2024
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Comment from Hotel Management
18 Mar. 2024
by Cherie
Thank you, Annie for your 5 star rating and valued feedback.So pleased you and your family enjoyed your recent stay.We do look forward to welcoming you back for a future visit.
3 out of 5
The room wasn’t prepared at check in with our additional requirements we requested
Posted by Jane on 11 Mar. 2024
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Comment from Hotel Management
17 Mar. 2024
by Cherie
Thank you, Jane for your rating and valued comments.We apologise for the inconvenience in your room not being prepared correctly.We do hope your family enjoyed our facilities.
Paradise Resort Gold Coast offers its guests a complimentary water park, a waterslide, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A children's pool, a spa tub, and a fitness center are also featured at the family-friendly Paradise Resort Gold Coast. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Gold Coast resort is smoke free.
Metro station: Cypress Avenue Station (0.5 km / 0.3 mi)
Property shuttles: Airport shuttle
Parking: Self parking available for a surcharge
Room Amenities
Paradise Resort Gold Coast offers 359 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on weekdays only.
Private balcony
Television
Cable channels
Refrigerator
Coffee maker
Shower
Housekeeping (weekdays only)
Local calls (free)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Air conditioning
Ensuite bathroom
Wardrobe or closet
Food & Drink
For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10 AM.
Penguins Restaurant - This family restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Poolside Cafe and Bar - This poolside café serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Jerry's Burger Bar - Onsite family restaurant. Open daily.
Deb's Pizza Shack - Onsite family restaurant. Open daily.
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Cribs (infant beds) are available for AUD 10.0 per night.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts major credit cards, Visa, and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
Parking height restrictions apply
Debit cards not accepted
Staffed front desk
Smoke detector
Credit card pre-authorisation
Property is cleaned with disinfectant
Guests are provided with free hand sanitiser
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Cashless transactions are available
Guests must provide health documentation
Fees
Guests will be asked to pay the following charges at the property:
Breakage deposit: AUD 200.00 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: approximately AUD 20.00 for adults and AUD 12 for children
Covered self parking fee: AUD 20 per night
Crib (infant bed) fee: AUD 10.0 per night
Credit card charges are subject to a surcharge of 1 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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Frequently Asked Questions
Paradise Resort Gold Coast offers free cancellation on select room rates. Check out the cancellation policy for more info.
Paradise Resort Gold Coast has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.
Yep, this property has a waterslide!
1 hot tub and poolside dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Paradise Resort Gold Coast.
No, but there's an airport shuttle for a fee.
Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
