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Hotel Musashiya

3.5 star property
Comfortable lakefront ryokan near Lake Ashi

Choose dates to view prices

Photo gallery for Hotel Musashiya

Hot springs
Terrace/patio
View from property
In-room safe, desk, iron/ironing board
Cafe
Reviews
8.0

Very good

Popular amenities

  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Motohakone 20, Japan, Hakone, Kanagawa, 250-0522
  • Popular LocationHakone Shrine10 min walk
  • Popular LocationLake Ashi12 min walk
  • Popular LocationHakone Kowakien Yunessun8 min drive
  • AirportTokyo (HND-Haneda)115 min drive

Room options

View all photos for Basic Single Room, Mountain View

Basic Single Room, Mountain View

Basic Single Room, Mountain View

Highlights

Air conditioning
Fridge
LCD TV
Deep-soaking bath
Hairdryer
Shower/bath combination
Private bathroom
In-room safe
  • 19 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Futon

View all photos for Japanese-Style Room with Lake View (20sqm)

Japanese-Style Room with Lake View (20sqm)

Japanese-Style Room with Lake View (20sqm)

9.3/10 Wonderful

Highlights

Air conditioning
Fridge
LCD TV
Deep-soaking bath
Hairdryer
Shower/bath combination
Private bathroom
In-room safe
  • 20 sq m
  • Lake view
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese-Style Room with Mountain View (20sqm)

Japanese-Style Room with Mountain View (20sqm)

Japanese-Style Room with Mountain View (20sqm)

10/10 Exceptional

Highlights

Air conditioning
Fridge
LCD TV
Deep-soaking bath
Hairdryer
Shower/bath combination
Private bathroom
In-room safe
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese Style Room with Lake View

In-room safe, desk, iron/ironing board

Japanese Style Room with Lake View

  • Sleeps 4
  • 4 Single Futons

Japanese-Style Room with Mountain View

  • Sleeps 6
  • 6 Single Futons

Similar properties

Exterior
The Prince Hakone Lake Ashinoko
Hot tub
Spa
Parking included
Free WiFi
4.3 out of 5, Excellent, (635)
The price is AU$620
for 1 night
includes taxes & fees
4 June - 5 June
The Prince Hakone Lake Ashinoko

About the area

Hakone

A family-friendly stay in Hakone awaits you at Hotel Musashiya. Within just a 15-minute stroll, you'll find popular places like Lake Ashi and Hakone Shrine. Highlights at this ryokan include free self-parking and karaoke. .You can enjoy LCD TVs with satellite channels, and all 35 rooms feature safes, hairdryers and phones. In-room dining is easy with amenities like fridges and room service. Nice touches to enhance your stay include soaking tubs, slippers and free toiletries. .This ryokan offers free WiFi in public areas, a library and a terrace. Additionally, you'll find a coffee shop/cafe, coffee/tea in a common area and a microwave in a common area. Each morning full breakfast is available. There's also the convenience of limited parking. .Attractions within a 10-minute drive of this 3.5-property class Hakone ryokan include Hakone Kowakien Yunessun and Fuji-Hakone-Izu National Park.

What's nearby

  • Hakone Shrine - 10 min walk
  • Lake Ashi - 12 min walk
  • Hakone Kowakien Yunessun - 8 min drive
  • Hakone Open Air Museum - 9 min drive
  • Ōwakudani - 13 min drive

Getting around

  • Kowakidani Station - 8 min drive
  • Hakone Miyanoshita Station - 10 min drive
  • Tokyo (HND-Haneda) - 116 min drive

Restaurants

  • 箱根神社 お休処 - 10 min walk
  • Bakery&Table箱根 - 3 min walk
  • 深生そば - 2 min walk
  • 湖畔荘 - 4 min walk
  • あしのこ茶屋 - 1 min walk

About this property

Hotel Musashiya

Comfortable lakefront ryokan near Lake Ashi
There's a coffee shop/cafe on site. WiFi is free in public spaces. Hotel Musashiya offers its guests hot springs. A library, a terrace, and a vending machine are also featured at the family-friendly Hotel Musashiya. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Hakone ryokan.

  • 35 guestrooms or units
  • Karaoke
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • 1 conference room
Hotel Musashiya offers 35 air-conditioned accommodations with a safe and complimentary slippers. LCD televisions come with satellite channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries, hairdryers and children's slippers. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily full breakfast available for a fee: JPY 2,000 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Kaiseki meal
  • Tea service

Things to do

  • Books
  • Hot springs
  • Karaoke
  • Library
  • Table tennis

Family friendly

  • Children's dinnerware
  • Highchair
  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Daily housekeeping
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden
  • On a lake
  • Terrace

Spa

  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • Fireplace in lobby
  • Genkan (entryway)

Room amenities

Bathroom

  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • LCD TV with satellite channels

Food and drink

  • In-room dining only
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Fusuma (room partition)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Tatami (woven mat floors)
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 2000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

Hotel Musashiya Hakone
Musashiya Hakone
Musashiya
Hotel Musashiya Ryokan
Hotel Musashiya Hakone
Hotel Musashiya Ryokan Hakone

Frequently asked questions

What is the cancellation policy at Hotel Musashiya?

Hotel Musashiya offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Musashiya?

Yep, Hotel Musashiya has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Musashiya?

The closest beach to Hotel Musashiya is Atami Sun Beach (12.3 km).

Is Hotel Musashiya family-friendly?

You bet! With amenities such as highchairs and children's slippers in the guestrooms, it's no surprise that Hotel Musashiya is a hit with families.

Are there hot tubs in the rooms at Hotel Musashiya?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel Musashiya serve breakfast?

Yep, full breakfast is available daily.

Is there a free airport shuttle available at Hotel Musashiya?

No, Hotel Musashiya does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Musashiya?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Hotel Musashiya?

No, pets are not allowed.

Hotel Musashiya Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 51 out of 153 reviews" "
Rating 8 - Good. 63 out of 153 reviews" "
Rating 6 - Okay. 24 out of 153 reviews" "
Rating 4 - Poor. 11 out of 153 reviews" "
Rating 2 - Terrible. 4 out of 153 reviews" "

7.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Matthew, Seattle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Icky! Glad we had only one night!
Stayed 1 night in Sep 2023

2/10 Terrible

Doug

Travelled with family
Disliked: Amenities
Hot and uncomfortable room. Hotel is old and in rundown condition.
Stayed 1 night in Aug 2023

8/10 Good

Samuel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great Staff, enjoyed breakfast
Stayed 1 night in Jul 2023

2/10 Terrible

Farrah

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This was the most absolutely disgusting lodging experience I have ever had. One word sums up this hotel perfectly: DIRTY. The sink had old watermarks and toothpaste from the previous guest. There was dust, stains, dirt, and rust everywhere. The bathroom was exceptionally bad, worse than a public bathroom. It is clear that they have never once wiped or disinfected surfaces in the room. The futons were so thin that it felt like you were sleeping straight on the ground. The room also had a horrible public bathroom smell that didn’t go away. The staff was nice but I would not recommend this hotel to anyone, especially given the high price. We got out as soon as we possibly could.
Stayed 1 night in May 2023

8/10 Good

Sunver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is definitely unique! i requested a non-smoking japanese style room which they did provided! i honestly loved the view of the Lask Ashi from my room! The staff was friendly and definitely helpful! I made a mistake of booking a smoking room, but i needed a non-smoking room, which they easily changed it to that when i emailed in regards of my booking mistakes. Their onsen are phenomenal! they had an indoor onsen and outdoor onsen, tried both and i think i love the outdoor onsen over the indoor ones(just a personal preference) I guess my only downside for this hotel is the housekeeping, i did stay for 4 days and 3 nights, it didnt seem that they do any housekeeping at all? luckily i had some plastic bags that i used as a garbage bags(there was also some garbage can in my room, but it didnt look like its enough, since there was no housekeeping during my stays. The room is a little outdated, could really use some renovations in my opinion. But other than those, i would definitely come back to this place and hopefully it gets some improvements in regards of housekeeping and renovations. Oh, they also have some sort of curfew before they locked their doors. If i remember correctly there are 2 doors that you can get in, the main big door which closes at 21:00 pm, and the small door besides it that closes at 23:00 pm, so if you are planning on staying to this place, those are the hours before they close the doors for the night(Ya, it kind of weirds me out regards of curfew)

6/10 Okay

steve

Liked: Amenities
A little run down. Didn’t use shower in their room too dirty. Used so showers. Good location nice view. Staff was nice. Lobby smells musty. Someone was smoking on our floor could smell it all over.
Stayed 2 nights in Apr 2023

6/10 Okay

Carmen

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Old style Japanese hotel, with futon bed and hot baths. Nearby the Hakone shrine and lake view, short walk to the left to see Mt. Fuji. Try and go there to view it around sunrise and/or sunset. Hakone shrine is lit up in the early evening and no one around! If you spend a few days in Hakone get the Hakone Free pass. If only taking the bus to and from the hotel just pay the bus fare which is cheaper. To get there take bes H from odawarra station, bus can get very crowded
Stayed 1 night in Mar 2023

10/10 Excellent

Jiaqi

Travelled with group
Liked: Cleanliness, staff & service, amenities
best view of Hakone Shine