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5.0 out of 5

"Excellent value for money in the old quarter. Staff were very helpful and even offered an upgrade so my older father did no have to climb too many sta ... " More

By a verified traveller on Mon 01 Oct 2018

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Hotel Description

Hanoi Panda Hotel puts you in the heart of Hanoi, within just a 10-minute stroll of popular attractions like Thang Long Water Puppet Theatre and Hanoi Old Town Night Market. Highlights at this hotel include a restaurant and free self-serve breakfast.

This business-friendly hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Additionally, you'll find a coffee shop/cafe, a snack bar/deli, and coffee/tea in a common area. Each morning free breakfast is served. There's also self parking, along with the convenience of an airport shuttle.

Attractions within a 15-minute walk of this Old Quarter hotel include Hoan Kiem Lake and O Quan Chuong.

Triple Room (1 double bed + 1 single bed)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Family Room (1 double bed + 2 single beds)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hanoi Panda Hotel ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hanoi Panda Hotel

Everyone (4)
5 out of 5
Excellent value for money in the old quarter. Staff were very helpful and even offered an upgrade so my older father did no have to climb too many stairs.

Posted by , from Cairns, Australia on 1 Oct. 2018

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5 out of 5

Fantastic - Professional - extremely helpful

Pros: The location was great, comfy pillows and beds, the best thing about this hotel is Philip
Cons: Have a jug in the rooms
Location: Location fantastic, close to everything
Philip and his staff were fantastic #1 people, very friendly and helpful. Organised and advised us on tours to take. Philip went out of his way to help us and always made sure we were happy and even booked us a taxi and paid for it himself. Top notch person. We are definitely going back to stay at Panda Hotel you are amazing. Thank you very much Philip

Posted by , from New Zealand on 20 Sep. 2017

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5 out of 5
Very nice, clean hotel with lovely English speaking staff. Located very close to the nightmarket and the more pumping part of the city. Good laundry service

Posted by , from Australia on 21 Jan. 2017

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5 out of 5

Staff alone are worth the money

Cannot stress enough how wonderful the staff are here - special mention to Phillip for whom nothing was ever too much trouble and made us feel at home from day one. This is a great place to go on a budget - given the array of things to do in Hanoi, the most important asset provided by your hotel is advice on where to go next. Hotel Panda provided us with exceptional assistance. You should go here just for the pleasure of meeting Phillip and his excellent staff!

Posted by , from Sydney, Australia on 13 Jan. 2017

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Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hanoi Panda Hotel. The hotel can provide concierge services and limo/town car service. For a fee, parking is available. This Hanoi hotel is smoke free.

  • 1 building
  • 16 guestrooms or units
  • 6 levels
  • Built in 2012
  • Breakfast available (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Hanoi Long Bien Station (1.1 km / 0.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hanoi Panda Hotel offers 16 air-conditioned accommodations with minibars and safes. Satellite television is provided. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Refrigerator
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free self-serve breakfast daily from 7:30 AM to 10:00 AM.

Hanoi Panda Hotel has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 16
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hanoi Panda Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 8 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

  • No cots (infant beds) available
  • No lifts
  • Children stay free
  • Cash or credit card deposit required
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 8
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 17 per vehicle (one way)
  • Self parking fee: USD 2 per night
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Silverland Hotel Travel
  • Hanoi Silverland Travel
  • Silverland Travel
  • Hanoi Panda Hotel Hotel
  • Hanoi Panda Hotel Hanoi
  • Hanoi Panda Hotel Hotel Hanoi

You should know

  • Children 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.