San Grand Hotel puts you in the heart of Hanoi, steps from Thang Long Water Puppet Theatre and within a 10-minute stroll of Hoan Kiem Lake. Highlights at this hotel include a full-service spa, a restaurant and a bar/lounge. .A day of pampering at The Huc Spa can include massages, body scrubs and facials along with access to the sauna and hot tub. The restaurant, Sunset Lake View, serves vegetarian cuisine and is open for lunch and dinner. Rooftop is the hotel's own rooftop bar, serving drinks along with breakfast and lunch. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4-property class Old Quarter hotel include O Quan Chuong and Dong Xuan Market.
What's nearby
Thang Long Water Puppet Theatre - 2 min walk
Hoan Kiem Lake - 8 min walk
O Quan Chuong - 8 min walk
Dong Xuan Market - 10 min walk
Hanoi Opera House - 15 min walk
Getting around
Hanoi Long Bien Station - 14 min walk
Hanoi (HAN-Noi Bai Intl.) - 39 min drive
Restaurants
Nộm Bò Khô Long Vi Dung - 1 min walk
Hanoi Coffee Station - 2 min walk
Quán Ốc Vi Sài Gòn - 1 min walk
Ốc Nóng - Nguyễn Hữu Huân - 1 min walk
Sâm Cây Si - Bún Cá - 1 min walk
About this property
San Grand Hotel
Upscale riverfront hotel, walk to Hoan Kiem Lake
San Grand Hotel offers its guests a full-service spa. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.
Spa services, a terrace, and tour/ticket assistance are also featured at San Grand Hotel . An airport shuttle (available 24 hours) is available for a fee.
Smoking is allowed in designated areas at this 4-star Hanoi hotel.
50 guestrooms or units
Deli
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front desk safe
Tour and ticket information
Concierge
Terrace
Bellhop
Smoking in designated areas
Locker space
Bar or lounge
Dining venue
San Grand Hotel offers 50 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
The Huc Spa has couples treatment room(s). Services include facials, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
Languages
English, Vietnamese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
24-hour return airport shuttle (surcharge)
Food and drink
Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 190,000 for adults and VND 150,000 for children
A bar/lounge
A restaurant
Couples/private dining
Snack bar/deli
Restaurants on site
Rooftop
Sunset Lake View
Things to do
Full-service spa
Family friendly
Children's dinnerware
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Guidebooks
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Guest services
Change of bedsheets on request
Change of towels on request
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Business services
Coworking space
Outdoors
On a river
Terrace
Full-service spa
Body scrubs
Couples treatment rooms
Facials
Massage
Sauna
Spa open daily
Spa tub
Steam room
Accessibility
No lift
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Dressing gowns
Free toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Entertainment
LCD TV with cable channels
Food and drink
Champagne service
Electric kettle
Free bottled water
Limited room service
Minibar
Restaurant dining guides
More
Air conditioning
Desk
Electrical adapters
Free daily newspapers
Laptop workspace
Phone
Safe
Soundproofed rooms
Window screens
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 0 per cent of room rate
Minimum check-in age - 15
Check-out
Check-out before noon
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Cots (infant beds) are not available.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately VND 190000 for adults and from VND 150000 for children
Airport shuttle fee: VND 528000 per vehicle (one-way, maximum occupancy 3)
Early check-in fee: 0 per cent of room rate (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
Property is also known as
O'Gallery Classy Hotel Hoan Kiem
O'Gallery Classy Hotel
O'Gallery Classy Hoan Kiem
O'Gallery Classy
O'Gallery Classy Hotel Spa
O'Gallery Classy Hotel Hanoi
O'Gallery Classy Hanoi
San Grand Hotel
San Grand Hotel Hotel
San Grand Hotel Hanoi
Lucien Hanoi Hotel Spa
O'Gallery Classy Hotel Spa
San Grand Hotel Hotel Hanoi
San Grand Hotel former Lucien Hanoi Hotel Spa
Frequently asked questions
What is the cancellation policy at San Grand Hotel ?
San Grand Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.
Is there a spa on site at San Grand Hotel ?
Yep, The Huc Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.
Is San Grand Hotel family-friendly?
You bet! With amenities such as laundry facilities and a deli, as well as children's dinnerware in the guestrooms, it's no surprise that San Grand Hotel is a hit with families.
Does San Grand Hotel serve breakfast?
You bet, travelers speak well of the buffet breakfast here!
Offered daily from 6:30 AM to 10:00 AM, this is the perfect place to fuel up for a day full of adventure.
Is there a free airport shuttle available at San Grand Hotel ?
No, but there's an airport shuttle that runs 24 hours a day for a fee.
Is there a bar or restaurant at San Grand Hotel ?
Yep, they've got a lounge bar and an onsite restaurant that serves vegetarian cuisine. Pre dinner cocktails anyone?
What time are check-in & check-out at San Grand Hotel ?
Check-in begins at 2:00 PM. Check-out time is noon.
Are pets allowed at San Grand Hotel ?
No, pets are not allowed.
San Grand Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Beautiful facility. Extremely helpful and courteous staff. Roof top bar was stunning. Morning breakfast buffet was one of the best we have had. Only downside was that our transport van cannot access the street, it is too narrow, but only short half block walk to reach it.
The free buffet breakfast option is excellent. They also have free tea with cake and fruits between 2:30 and five in the afternoon. Most people miss this, however, if you stay in Hanoi, this is a nice break in mid afternoon.
Hotel itself is very nice, very clean, just watch for the room they are giving you - as you may sometimes get worse room that you paid for which was the case with us during our first stay there before Ha Long Bay.
Anyways, overall well worth the visit and the money we paid for.
Also - very difficult to beat their view from their restaurant and sky bar:)
Great property, and wonderful location.
The hotel was clean and the staff was very accommodating and friendly.
Kylie Tran ensured our stay was amazing, and assisted us with everything we needed.
Would definitely stay here again!
What a fantastic hotel and amazing staff.
The whole team could not have beem mote helpful.
They went out of their way to ensure me and mom eho is disabled had the best experience with them.
They arranged a table for me and mom at the sky bar for tet, at no extra cost, as they could see she would have difficulty standing for long periods of time.
The massage was the best i have ever had.
And kylie went out of her way to text every day to check everything with our stay was as we wanted it.
The best team i have encounted on my travels in vietnam. They all deserve a pat on the back for hiw fantastic they all are.
Friendly staff. Nice and clean room and bathroom. Great breakfast buffet. Close to Hoan Kiem lake.
CHOL SU
Stayed 4 nights in Feb 2024
6/10 Okay
Luz
Travelled with family
8 Feb 2024
Disliked: Staff & service, amenities
The hotel was dated and smelled of food at hallway of our rooms, bedding was thin and bed sheet had a hole. The surrounding of the hotel was crowded and noisy. Breakfast was average but the view overlooking the lake from breakfast floor was unbeatable. Overall, not recommended.
We thought the hotel was perfectly located. Rooms were quiet and comfortable. Staff in reception were excellent. The breakfast was mediocre and the staff at breakfast did not go out of their way to service us.