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Medina del Lago

4.0 star property
Upscale hotel with free breakfast and health club

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Photo gallery for Medina del Lago

Egyptian cotton sheets, premium bedding, down duvets, in-room safe
Mountain view
Front of property - evening/night
Egyptian cotton sheets, premium bedding, down duvets, in-room safe
Free daily continental breakfast
Reviews
9.2

Wonderful

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • GymGymGym
  • Room serviceRoom serviceRoom service

Explore the area

Map
Gualabi, Colinas de San Pablo Lote 25A, San Pablo del Lago, Imbabura
  • Popular LocationLago San Pablo5 min drive
  • Popular LocationPeguche Waterfall8 min drive
  • Popular LocationPlaza de Ponchos12 min drive
  • AirportQuito (UIO-Mariscal Sucre Intl.)96 min drive

Room options

View all photos for King Room

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

King Room

Highlights

Free cots/infant beds
Flat-screen TV
Down duvet
Egyptian cotton bed sheets
Blackout curtains
Premium bedding
Bathrobes
Rainfall showerhead
  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Free cots/infant beds
Flat-screen TV
Down duvet
Egyptian cotton bed sheets
Blackout curtains
Premium bedding
Bathrobes
Rainfall showerhead
  • 40 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Junior Suite

Highlights

Fireplace
Flat-screen TV
Down duvet
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
Bathrobes
Rainfall showerhead
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for King Suite

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

King Suite

10/10 Exceptional

Highlights

Fireplace
Flat-screen TV
Down duvet
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
Bathrobes
Rainfall showerhead
  • 51 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for King Room with Lake View

King Room with Lake View

King Room with Lake View

10/10 Exceptional

Highlights

Flat-screen TV
Down duvet
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
Bathrobes
Rainfall showerhead
Private bathroom
  • 23 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Suite

Superior King Suite

Superior King Suite

Highlights

Fireplace
Free cots/infant beds
Flat-screen TV
Down duvet
Egyptian cotton bed sheets
Blackout curtains
Premium bedding
Bathrobes
  • 100 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Presidential With Lake View

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Suite Presidential With Lake View

  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Junior With Lake View

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Suite Junior With Lake View

  • Lake view
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Double Room Standard With Lake View

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Double Room Standard With Lake View

  • Lake view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Suite Junior

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Suite Junior

  • Sleeps 2
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Suite Standard With Lake View

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Suite Standard With Lake View

  • Lake view
  • Sleeps 2
  • 1 Single Sofa Bed and 1 Queen Bed

View all photos for Room Standard With Lake View

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Room Standard With Lake View

  • Lake view
  • Sleeps 2
  • 1 Queen Bed

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About the area

San Pablo del Lago

A family-friendly stay in San Pablo del Lago awaits you at Medina del Lago. You'll be 3 km (1.9 mi) from Araque Water Park and 3.3 km (2.1 mi) from Lago San Pablo. Highlights at this hotel include a restaurant, an indoor swimming pool and free continental breakfast. .A pampering day can include hot stone massages and Swedish massages. Enjoy the gym along with access to horse riding/hire and bike hire. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4-property class San Pablo del Lago hotel include Pucara de Tupigachi and Tahuantinsuyo Weaving Workshop.

What's nearby

  • Lago San Pablo - 5 min drive
  • Peguche Waterfall - 8 min drive
  • Instituto Otavaleño de Antropología - 10 min drive
  • El Lechero - 12 min drive
  • Plaza de Ponchos - 12 min drive

Getting around

  • Ibarra Station - 53 min drive
  • Quito (UIO-Mariscal Sucre Intl.) - 97 min drive

Restaurants

  • Jardín del cajas - 8 min drive
  • Café pachamama - 12 min drive
  • El Palacio del Señor Bizcocho - 8 min drive
  • La tabilta del tartaro - 12 min drive
  • La Taberna - 11 min drive

About this property

Medina del Lago

Upscale hotel with free breakfast and health club
Medina del Lago offers its guests an indoor pool and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and a meeting room are available. Spa services, a terrace, and an arcade/games room are also featured at the family-friendly Medina del Lago. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

This 4-star San Pablo del Lago hotel is smoke free.

  • 1 building
  • 15 guestrooms or units
  • 3 levels
  • Built in 2016
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Coffee shop
  • 1 conference room
  • Dining venue
Medina del Lago offers 15 accommodations with a safe and a hairdryer. Beds feature Egyptian cotton sheets, down duvets and premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This San Pablo del Lago hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages and Swedish massages.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8 AM to 10 AM
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Health club
  • Horseback riding/rentals
  • Indoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Terrace

Spa

  • Hot stone massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Ballroom
  • Building
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian-cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out fee: USD 60

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Thursday - Sunday (8:00 AM - 10:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Medina del Lago

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 60.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 70 per vehicle (one way)
  • Late check-out fee: USD 60
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: USD 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Medina Lago Hotel Otavalo
Medina Lago Hotel
Medina Lago Otavalo
Medina Lago
HOTEL MEDINA DEL LAGO
Medina del Lago Hotel
Medina del Lago San Pablo del Lago
Medina del Lago Hotel San Pablo del Lago

Frequently asked questions

Is parking available at Medina del Lago?

Yep, Medina del Lago has a free self car park.

How much does it cost to stay at Medina del Lago?

As of 1 June 2024, prices found for a 1-night stay for 2 adults at Medina del Lago on 4 June 2024 start from AU$386.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Medina del Lago?

There's no onsite spa, but this property does offer services like Swedish massages.

Does Medina del Lago have a pool?

Medina del Lago has an indoor pool.

What makes Medina del Lago a romantic place to stay?

Romance packages, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Medina del Lago.

Is Medina del Lago family-friendly?

You bet! With amenities such as a playground, an arcade and laundry facilities, it's no surprise that Medina del Lago is a hit with families.

Does Medina del Lago serve breakfast?

Yep, complimentary continental breakfast is served daily from 8 AM to 10 AM.

Is there a free airport shuttle available at Medina del Lago?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Medina del Lago?

Yep, you can grab a meal at Medina del Lago's onsite restaurant.

What time are check-in & check-out at Medina del Lago?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Medina del Lago?

No, pets and service animals are not allowed.

Medina del Lago Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 35 out of 45 reviews" "
Rating 8 - Good. 6 out of 45 reviews" "
Rating 6 - Okay. 1 out of 45 reviews" "
Rating 4 - Poor. 2 out of 45 reviews" "
Rating 2 - Terrible. 1 out of 45 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daria

Liked: Cleanliness, staff & service, room comfort
Best hotel in the area with outstanding view
Best hotel in the Otavalo area, with an outstanding view and a very caring service. The fireplace was a particularly nice touch that you don't often find in hotels. While the location and the staff cannot be faulted, the hotel clearly need some renovations in the spa and common areas. Also the rooms could do with a bit more equipment (although the staff did provide everything we asked for). The two local guardian dogs Mia and Tia are incredibly friendly, and the surrounding area is very nice for a little nature walk.
Stayed 1 night in Feb 2024

2/10 Terrible

Juan Martin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Malazo

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien solo otorgar mejores beneficios a los clientes VIP y frecuentes
Stayed 1 night in Feb 2023

10/10 Excellent

Eliana, Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel with a magnificent view from Lago San Pablo only 1.5 hours away from Quito
Stayed 1 night in Sep 2023

10/10 Excellent

austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful mountain-side hotel. The view was amazing and they had horses that you could ride for a very reasonable price on a very scenic route. Would highly recommend if going to lago san pablo.
Stayed 2 nights in Sep 2023

10/10 Excellent

Andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio de primera. Atención personalizada y amable. Instalaciones geniales con una vista increíble y excelente comida. Cuidado con los precios del transporte local que consigue el hotel. Son casi el doble el valor real de mercado.

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and great service
Stayed 1 night in Oct 2022

4/10 Poor

Mario

Stayed 2 nights in Dec 2021

10/10 Excellent

Mauricio, Pennsylvania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely incredible place! The view will blow your mind! Will definitely recommend it
Stayed 2 nights in May 2022

10/10 Excellent

Stefan

Stayed 1 night in Jul 2021