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4.3 out of 5

"The gardens and pool. Total serenity beautiful well maintained " More

By a verified traveller on Mon 04 Nov 2019

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Hotel Description

A family-friendly stay in the heart of Kathmandu awaits you at Hotel Shanker-Palatial Heritage Kathmandu. Within just a 10-minute stroll, you'll find Ballys Casino and Garden of Dreams. Highlights at this Victorian hotel include 2 restaurants, 2 bars/lounges, and a full-service spa.

A day of pampering can include massages and body wraps along with aromatherapy and Ayurvedic treatments. Kunti Bar is the hotel's own bar. Enjoy the outdoor swimming pool, gym, steam room, and kids' swimming pool. 4558 square feet (423 square meters) of event facilities include 3 meeting rooms and a conference center, and other business amenities include a 24-hour business center and limo/town car service. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute drive of this 4-star Lazimpat hotel include Durbar Marg and Pashupatinath Temple.

Deluxe Room Twin Bed

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$99* Per night/room 26 May - 27 May

Premier Suite, 1 Bedroom, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Twin Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Single Room

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Shanker-Palatial Heritage Kathmandu ratings based on 6 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Shanker-Palatial Heritage Kathmandu

Everyone (5) Couples (1)
4 out of 5
The gardens and pool. Total serenity beautiful well maintained

Posted by on 4 Nov. 2019

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Comment from Hotel Management

5 Nov. 2019 by Prabhu

Dear Guest, We are appreciate your wonderful feedback. Thank you again.

4 out of 5
Fantastic old style hotel with a beautiful garden and pool area to relax. The staff were always helpful and the location is good - 10 min walk from Thamel.

Posted by , from Australia on 10 Sep. 2018

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Comment from Hotel Management

10 Sep. 2018 by Hotel Shanker

Thanks for staying with us. We appreciate your feedback!

5 out of 5
The staff at hotel Shanker are what make the hotel! So friendly and funny. The hotel could do with a little update here and there otherwise great stay and calm vibe in a crazy city!

Posted by , from Australia on 15 Jul. 2018

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Comment from Hotel Management

16 Jul. 2018 by Prabhu

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback

5 out of 5
Amazing service. Nothing was too much trouble. Very friendly. An oasis in the chaos of Kathmandu.

Posted by , from Australia on 3 May 2018

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Comment from Hotel Management

4 May 2018 by Prabhu Shanker Shrestha

We appreciate your wonderful feedback. We hope to have you again in near future.

4 out of 5

Nice hotel in middle of city

Quite good. Construction noise during day a pain. Ask for a quiet room IMHO.

Posted by , from Perth australia on 25 Feb. 2018

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Comment from Hotel Management

2 Mar. 2018 by Prabhu Shanker Shrestha

Thanks for staying with us. We work hard to make our guest happy. We appreciate your feedback. We are at present renovating the interior of the rooms therefore some rooms may face noise during daytime. We truly apologize for this inconvenience.

4 out of 5

Nice hotel in good location

Pros: The location, staff and pool.
Cons: Hot water for shower.
Location: Near Thamel and good taxi services for other activities.
Hotel currently under renovation so we could not see all of it. No hot shower but we did not complain. Staff good. Lovely pool and gardens to cool down on a hot day. Near Thamel tourist shopping district.

Posted by , from sydney australia on 27 Oct. 2017

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Property Features

Hotel Shanker-Palatial Heritage Kathmandu offers its guests a full-service spa, an outdoor pool, and a steam room. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center, 3 meeting rooms, and limo/town car service. Event space at this hotel measures 4558 square feet (423 square meters) and includes a conference center. A children's pool, a fitness center, and a terrace are also featured at the family-friendly Hotel Shanker-Palatial Heritage Kathmandu. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 4-star Kathmandu hotel.

  • 1 building
  • 94 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • 4558 sq ft of conference space
  • 423 sq m of conference space
  • Built in 1964
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hotel Shanker-Palatial Heritage Kathmandu offers 94 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Kailash Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar.

Cozy Kailash - Onsite restaurant.

Kunti Bar - Onsite bar.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Minimum check-in age is: 15
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel Shanker-Palatial Heritage Kathmandu offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NPR 38.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Hotel Shanker-Palatial Heritage Kathmandu

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Children stay free
  • Service animals not allowed
  • One child stays free
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Onsite COVID-19 testing (PCR) is available
  • Onsite COVID-19 testing (Antigen) is available
  • Reservations are required for on-site COVID-19 testing
  • Minimum age for COVID-19 test requirement: 5
  • Property does not require health documentation at check-in
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NPR 1400 for adults and NPR 700 for children
  • Airport shuttle fee: NPR 3000 per room (one-way)
  • Airport shuttle fee per child: NPR 1000 (one-way), (from 6 to 18 years old)
  • Early check-in fee: NPR 4000 (subject to availability)
  • Late check-out fee: NPR 4000 (subject to availability)
  • Rollaway bed fee: NPR 38.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Shanker
  • Hotel Shanker Kathmandu
  • Shanker Hotel
  • Shanker Kathmandu
  • Shanker Hotel Kathmandu
  • Hotel Shanker
  • Hotel Shanker Palatial Heritage Kathmandu
  • Hotel Shanker-Palatial Heritage Kathmandu Hotel
  • Hotel Shanker-Palatial Heritage Kathmandu Kathmandu
  • Hotel Shanker-Palatial Heritage Kathmandu Hotel Kathmandu

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.