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Crowne Plaza Knoxville Downtown University, an IHG Hotel

3.5 star property
Hotel with 24-hour fitness, near University of Tennessee

Choose dates to view prices

Photo gallery for Crowne Plaza Knoxville Downtown University, an IHG Hotel

Exterior
Indoor pool, open 6:00 AM to 11:00 PM, pool loungers
Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
Bar (on property)
Reviews
9.0

Wonderful

Popular amenities

  • Pool
  • Restaurant
  • Breakfast available
  • Gym
  • Pet-friendlyPet-friendlyPet-friendly
  • Parking availableParking availableParking available

Explore the area

Map
401 W Summit Hill Dr, Knoxville, TN, 37902
  • Popular LocationMarket Square2 min walk
  • Popular LocationKnoxville Convention Center8 min walk
  • Popular LocationUniversity of Tennessee15 min walk
  • AirportKnoxville, TN (TYS-McGhee Tyson)18 min drive

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.8/10 Excellent

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.5/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

9.6/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible (Communications, Transfer Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Accessible (Communications, Transfer Shower)

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed with Sofa bed

9.1/10 Wonderful

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

9.2/10 Wonderful

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications, Transfer Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible (Communications, Transfer Shower)

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Top Floor)

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed (Top Floor)

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Bathrobes
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hilton Knoxville
Pool
Pet-friendly
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1206)
The price is AU$203
for 1 night
includes taxes & fees
23 June - 24 June
Hilton Knoxville

About the area

Knoxville

Crowne Plaza Knoxville Downtown University, an IHG Hotel places you in the centre of Knoxville, within just a 15-minute stroll of popular places like University of Tennessee and Knoxville Convention Center. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The restaurant, Mahogany's Restaurant, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and pool loungers. 15670 square feet (1456 square metres) of event facilities include 10 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 10-minute drive of this Downtown Knoxville hotel include Neyland Stadium and Knoxville Zoo.

What's nearby

  • Market Square - 2 min walk
  • Tennessee Theatre - 7 min walk
  • Knoxville Convention Center - 8 min walk
  • University of Tennessee - 15 min walk
  • Neyland Stadium - 3 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 19 min drive

Restaurants

  • ‪Stock & Barrel - ‬2 min walk
  • ‪Downtown Grill & Brewery - ‬4 min walk
  • ‪Tupelo Honey - ‬4 min walk
  • ‪J.C. Holdway - ‬5 min walk
  • ‪Coffee & Chocolate - ‬5 min walk

About this property

Crowne Plaza Knoxville Downtown University, an IHG Hotel

Hotel with 24-hour fitness, near University of Tennessee
Crowne Plaza Knoxville Downtown University, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 10 meeting rooms. Event space at this hotel measures 15670 square feet (1456 square metres) and includes conference space. A vending machine, gift shops/newsstands, and concierge services are also featured at the business-friendly Crowne Plaza Knoxville Downtown University, an IHG Hotel. For a fee, parking is available.

This Knoxville hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 12 levels
  • Conference rooms
  • 15670 sq ft of conference space
  • 1456 sq. m of conference space
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Knoxville Downtown University, an IHG Hotel offers 195 accommodations with a safe and coffee/tea makers. 55-inch Smart televisions come with satellite channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 17 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mahogany's Restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 15,670 square feet of conference space
  • 24-hour business centre

Outdoors

  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 55-inch Smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 24 December to 26 December:
  • Bar/Lounge
  • Dining venue
The following facilities are closed for New Year's Eve:
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per accommodation (varies based on length of stay), plus a deposit of USD 40.00 per stay
  • Only dogs and cats are allowed
  • Weight limit: 100 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 17.00 per person
  • Self-parking fee: USD 15 per day (in/out privileges)
  • Pet deposit: USD 40.00 per stay
  • Pet fee: USD 40.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 11:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Knoxville Downtown University
Crowne Plaza Hotel University
Crowne Plaza Knoxville Downtown University
Crowne Plaza University

Frequently asked questions

What is the cancellation policy at Crowne Plaza Knoxville Downtown University, an IHG Hotel?

Crowne Plaza Knoxville Downtown University, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Knoxville Downtown University, an IHG Hotel?

As of 9 June 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Knoxville Downtown University, an IHG Hotel on 4 July 2024 start from AU$215.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Knoxville Downtown University, an IHG Hotel?

Yep, Crowne Plaza Knoxville Downtown University, an IHG Hotel has a self car park with in/out privileges for USD 15 per day.

Does Crowne Plaza Knoxville Downtown University, an IHG Hotel have a pool?

Crowne Plaza Knoxville Downtown University, an IHG Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 11:00 PM.

Is Crowne Plaza Knoxville Downtown University, an IHG Hotel family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Knoxville Downtown University, an IHG Hotel is a hit with families.

Does Crowne Plaza Knoxville Downtown University, an IHG Hotel serve breakfast?

You bet, our guests speak well of the buffet breakfast here! Offered on weekdays between 7:00 AM and 10:00 AM and weekends from 7:00 AM to 11:00 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Crowne Plaza Knoxville Downtown University, an IHG Hotel?

No, Crowne Plaza Knoxville Downtown University, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Knoxville Downtown University, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner. The dining venue is closed seasonally each year from December 24 until December 26. The dining venue is closed on New Year's Eve.

What time are check-in & check-out at Crowne Plaza Knoxville Downtown University, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Knoxville Downtown University, an IHG Hotel?

Cats and dogs are welcome at Crowne Plaza Knoxville Downtown University, an IHG Hotel, with food and water bowls on offer. Just so you know, there's a weight limit of up to 45 kg per pet.

Crowne Plaza Knoxville Downtown University, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 703 out of 1007 reviews" "
Rating 8 - Good. 192 out of 1007 reviews" "
Rating 6 - Okay. 50 out of 1007 reviews" "
Rating 4 - Poor. 34 out of 1007 reviews" "
Rating 2 - Terrible. 28 out of 1007 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

RHONDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very clean and convenient to downtown and other attractions. I’ll definitely stay her again! Oh and did I mention indoor pool! My kiddos loved it!
Stayed 1 night in Mar 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate!
Stayed 1 night in Mar 2024

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very attractive and clean hotel, great amenities
Stayed 1 night in Mar 2024

6/10 Okay

Miguel, Chicago

Travelled with family and small children
Liked: Cleanliness, staff & service
For a 200 dlls a night i was expecting more, it is a so so hotel, definitely last time I stay here
Stayed 1 night in Mar 2024

10/10 Excellent

Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable city and a wonderful hotel venue
Stayed 1 night in Mar 2024

8/10 Good

Theresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Reginald, Ashburn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was all good. We were very impressed with the property. Would stay at again!
Stayed 2 nights in Feb 2024

10/10 Excellent

Helene

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024