Staffs were very helpful, just keep in mind that there are things that they cannot do when the manager is not around, like restocking your favourite beer. There is not much to this motel, which is just fine when you have other priority, like scuba diving. Actually the whole Palau has very little to offer other than scuba diving and related water activities, you'll notice the moment you landed: an airport without air-conditioning.
The location is just a bit west to the main strip, so it is quiet. Free filtered water and cooking facilities are provided if you like to take care of yourself. The staffs keep the place clean, but creatures like ants are unavoidable, if you have food in your room, keep them locked and sealed. Wi-fi is inconsistent, at least on the 3rd floor where I stayed.