citizenM Kuala Lumpur Bukit Bintang

4.0 star property
Upscale Belle Époque hotel, walk to Jalan Alor

Choose dates to view prices

Photo gallery for citizenM Kuala Lumpur Bukit Bintang

Building design
King Room | View from room
Daily buffet breakfast (MYR 35 per person)
Lobby sitting area
King Room | View from room
Reviews
9.6

Exceptional

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
128 Jalan Pudu, Kuala Lumpur, 55100
  • Popular LocationBerjaya Times Square15 min walk
  • Popular LocationKuala Lumpur Tower16 min walk
  • Popular LocationKLCC Park4 min drive
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)46 min drive

Room options

King Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Kuala Lumpur

CitizenM Kuala Lumpur Bukit Bintang places you in the centre of Kuala Lumpur, within just a 15-minute stroll of popular places like Berjaya Times Square and Jalan Alor. Highlights at this Belle Époque hotel include a restaurant, free self-parking and a bar/lounge. .CanteenM is the hotel's own bar. Business travelers can take advantage of 3 meeting rooms and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available daily between 6:00 AM and 10:30 AM. .Attractions within a 20-minute walk of this 4-property class Bukit Bintang hotel include Pavilion Kuala Lumpur and Petaling Street.

What's nearby

  • Berjaya Times Square - 15 min walk
  • Kuala Lumpur Tower - 16 min walk
  • Pavilion Kuala Lumpur - 17 min walk
  • Suria KLCC Shopping Centre - 4 min drive
  • KLCC Park - 4 min drive

Getting around

  • Kuala Lumpur Masjid Jamek Station - 13 min walk
  • Imbi Station - 13 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • May King Restaurant MKP Lum Mee - 3 min walk
  • Jamaica Blue Fine Coffees - 2 min walk
  • 8Haus 八號 - 7 min walk
  • Taste 6 - 4 min walk
  • Garden Terrace Cafe - 4 min walk

About this property

citizenM Kuala Lumpur Bukit Bintang

Upscale Belle Époque hotel, walk to Jalan Alor
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 3 meeting rooms are available.

WiFi is free in public spaces. The business-friendly citizenM Kuala Lumpur Bukit Bintang also features multilingual staff, coffee/tea in common area, and express check-in. Free self parking is available.

This 4-star Kuala Lumpur hotel is smoke free.

  • 1 building
  • 105 guestrooms or units
  • 6 levels
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Kuala Lumpur Bukit Bintang offers 105 accommodations with iPads and iPod docking stations. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower with a hydromassage showerhead, complimentary toiletries and hairdryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 35 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Daily housekeeping
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room accessibility
  • In-room roll-in shower
  • Lift
  • Low-height bed
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Belle Époque architecture
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with premium satellite channels
  • IPad
  • IPod dock

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MYR 100
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: MYR 100
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's citizenM mobile app before check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 35 per person
  • Early check-in fee: MYR 100 (subject to availability)
  • Late check-out fee: MYR 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Sky Express
Hotel Sky Express Bukit Bintang
Sky Bukit Bintang
Sky Express Bukit Bintang
Sky Express Bukit Bintang Kuala Lumpur
Sky Express Hotel
citizenM Kuala Lumpur Bukit Bintang Hotel
Sky Express Hotel Bukit Bintang Kuala Lumpur
Sky Hotel Express
Sky Hotel Express Bukit Bintang
citizenM Kuala Lumpur Bukit B
citizenM Kuala Lumpur Bukit Bintang Hotel
citizenM Kuala Lumpur Bukit Bintang Kuala Lumpur
citizenM Kuala Lumpur Bukit Bintang Hotel Kuala Lumpur

Frequently asked questions

What is the cancellation policy at citizenM Kuala Lumpur Bukit Bintang?

CitizenM Kuala Lumpur Bukit Bintang offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at citizenM Kuala Lumpur Bukit Bintang?

As of 16 May 2024, prices found for a 1-night stay for 2 adults at citizenM Kuala Lumpur Bukit Bintang on 11 June 2024 start from AU$79.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at citizenM Kuala Lumpur Bukit Bintang?

Yep, citizenM Kuala Lumpur Bukit Bintang has a free self car park.

What makes citizenM Kuala Lumpur Bukit Bintang a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at citizenM Kuala Lumpur Bukit Bintang.

Does citizenM Kuala Lumpur Bukit Bintang serve breakfast?

Yeah, buffet brekkie is offered daily between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at citizenM Kuala Lumpur Bukit Bintang?

No, citizenM Kuala Lumpur Bukit Bintang does not offer an airport shuttle service.

Is there a bar or restaurant at citizenM Kuala Lumpur Bukit Bintang?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at citizenM Kuala Lumpur Bukit Bintang?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at citizenM Kuala Lumpur Bukit Bintang?

No, only service animals are allowed.

citizenM Kuala Lumpur Bukit Bintang Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 241 out of 282 reviews" "
Rating 8 - Good. 31 out of 282 reviews" "
Rating 6 - Okay. 5 out of 282 reviews" "
Rating 4 - Poor. 3 out of 282 reviews" "
Rating 2 - Terrible. 2 out of 282 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the staff are very friendly and helpful.
Stayed 4 nights in Jan 2024

10/10 Excellent

Brian

Stayed 1 night in Feb 2024

8/10 Good

Esperanza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Safe Nice staff Convenient Highly recommended
Stayed 2 nights in Feb 2024

10/10 Excellent

Galal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This an amazing hotel, the only thing I noticed th
This an amazing hotel, the only thing I noticed the rooms are small and the breakfast has no variety of food, but it’s really worth the price, it will be my only hotel in all my trips to KL
Stayed 3 nights in Feb 2024

10/10 Excellent

Maria -Anna

Liked: Property conditions & facilities
Very modern well run hotel with an excellent and friendly staff.
Stayed 8 nights in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are small, but comfortable and clean. Hotel staff is excellent. Very friendly and helpful.
Stayed 5 nights in Dec 2023

10/10 Excellent

Muh Tyng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: - The smell is comfortable. - The bed is comfortable. - The external view is good in the room, and you can sunbathe without getting too hot. - The lighting is bright and adjustable in both intensity and color temperature. - The gentle alarm mode is interesting (voice countdown). - The curtains have a full blackout mode, as well as a regular curtain mode, which is nice to adjust according to mood. - The carpeting on the residential floors is interesting. - There is ample space under the bed for luggage and an easy-to-use safe. Cons: - The inner lock on the room door may be faulty and unusable; it's best to check upon check-in. - There is free hot water downstairs, but the flow is very low, and there are times when there is no hot water (you can ask the staff for help, but it takes time to figure out you are not filling hot water). - Even if the number of days without cleaning has been confirmed online, there might still be instances of cleaning without a sign hanging on the door.
Stayed 5 nights in Dec 2023

10/10 Excellent

sultan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good

10/10 Excellent

Harjit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and quick to respond. Beautiful lobby and decor is amazing. Buffet is really good, worth the price. Room is bit small but bed is king size. Washroom is bit tight, but place is very clean. Overall great experience!!
Stayed 4 nights in Nov 2023

10/10 Excellent

Chia Heng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy room. Convenient place to stay ar
Stayed 2 nights in Nov 2023