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Setsu Niseko

3.5 star property
Comfortable aparthotel with a shuttle to the slopes

Choose dates to view prices

Photo gallery for Setsu Niseko

Tsuki Suite - 4 Bedroom Penthouse
Business centre
Exterior
Four Bedroom Yotei Suite with Onsen and Tatami, Non Smoking
In-room dining
Reviews
9.4

Exceptional

Popular amenities

  • SpaSpaSpa
  • KitchenKitchenKitchen
  • WasherWasherWasher
  • DryerDryerDryer
  • RestaurantRestaurantRestaurant
  • BarBarBar

Your area essentials

Map
6-9-1 jo 2-chome, Niseko Hirafu,, Kuchan-cho, Kutchan, Hokkaido, 044-0080
  • Popular LocationNiseko Mountain Resort Grand Hirafu5 min walk
  • Popular LocationNiseko Annupuri International Ski Area16 min drive
  • Popular LocationNiseko Hanazono Resort20 min drive
  • AirportSapporo (CTS-New Chitose)116 min drive

Room options

View all photos for Studio Yotei, Non Smoking

Studio Yotei, Non Smoking

Studio Yotei, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 41 sq m
  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for One Bedroom Annupuri Suite with Tatami, Non Smoking

One Bedroom Annupuri Suite with Tatami, Non Smoking

One Bedroom Annupuri Suite with Tatami, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 89 sq m
  • Studio
  • 1 bathroom
  • Resort view
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed

View all photos for Two Bedroom Suite with Tatami, Non Smoking

Flat-screen TV, heated floors

Two Bedroom Suite with Tatami, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 92 sq m
  • Studio
  • 2 bathrooms
  • Sleeps 6
  • 4 Single Beds OR 2 King Beds

View all photos for Hana Suite - 3 Bedroom Penthouse, Non Smoking

Hana Suite - 3 Bedroom Penthouse, Non Smoking

Hana Suite - 3 Bedroom Penthouse, Non Smoking

Highlights

Fireplace
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • Studio
  • 3 bathrooms
  • Mountain view
  • Sleeps 8
  • 1 King Bed and 4 Single Beds OR 3 King Beds

View all photos for Three Bedroom Annupuri Suite, Non Smoking

Three Bedroom Annupuri Suite, Non Smoking

Three Bedroom Annupuri Suite, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 141 sq m
  • Studio
  • 3 bathrooms
  • Resort view
  • Sleeps 7
  • 6 Single Beds OR 3 King Beds

View all photos for Two Bedroom Suite, Non Smoking

Two Bedroom Suite, Non Smoking

Two Bedroom Suite, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
2 bathrooms
  • Studio
  • 2 bathrooms
  • Sleeps 5
  • 4 Single Beds OR 2 King Beds

View all photos for Tsuki Suite - 4 Bedroom Penthouse

Tsuki Suite - 4 Bedroom Penthouse

Tsuki Suite - 4 Bedroom Penthouse

Highlights

Balcony
Fireplace
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
  • 324 sq m
  • 4 bedrooms
  • 5 bathrooms
  • Mountain view
  • Sleeps 10
  • 1 King Bed and 6 Single Beds

View all photos for Studio Yotei with Tatami, Non Smoking

Studio Yotei with Tatami, Non Smoking

Studio Yotei with Tatami, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 66 sq m
  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed

View all photos for Two Bedroom Courtyard Suite with Tatami, Non Smoking

In-room dining

Two Bedroom Courtyard Suite with Tatami, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 105 sq m
  • Studio
  • 2 bathrooms
  • Sleeps 6
  • 4 Single Beds OR 2 King Beds

View all photos for Studio Village with Tatami, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Studio Village with Tatami, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 66 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed

View all photos for Four Bedroom Yotei Suite with Onsen, Non Smoking

Four Bedroom Yotei Suite with Onsen, Non Smoking | Private kitchen

Four Bedroom Yotei Suite with Onsen, Non Smoking

Highlights

Fireplace
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
  • 171 sq m
  • Studio
  • 4 bathrooms
  • Mountain view
  • Sleeps 9
  • 8 Single Beds OR 4 King Beds

View all photos for Two Bedroom Annupuri Suite with Tatami, Non Smoking

Two Bedroom Annupuri Suite with Tatami, Non Smoking | Living area

Two Bedroom Annupuri Suite with Tatami, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 92 sq m
  • Studio
  • 2 bathrooms
  • Resort view
  • Sleeps 6
  • 4 Single Beds OR 2 King Beds

View all photos for Three Bedroom Yotei Suite, Non Smoking

Three Bedroom Yotei Suite, Non Smoking

Three Bedroom Yotei Suite, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 145 sq m
  • Studio
  • 3 bathrooms
  • Mountain view
  • Sleeps 7
  • 6 Single Beds OR 3 King Beds

View all photos for Studio Courtyard, Non Smoking

Studio Courtyard, Non Smoking | Living area

Studio Courtyard, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 51 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Studio, Non Smoking

Studio, Non Smoking | Living area

Studio, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 41 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Studio Annupuri, Non Smoking

Studio Annupuri, Non Smoking

Studio Annupuri, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 41 sq m
  • Studio
  • 1 bathroom
  • Resort view
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for One Bedroom Suite with Tatami, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

One Bedroom Suite with Tatami, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 78 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed

View all photos for Two Bedroom Village Suite with Tatami, Non Smoking

Two Bedroom Village Suite with Tatami, Non Smoking

Two Bedroom Village Suite with Tatami, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 96 sq m
  • Studio
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 4 Single Beds OR 2 King Beds

View all photos for Four Bedroom Yotei Suite with Onsen and Tatami, Non Smoking

Four Bedroom Yotei Suite with Onsen and Tatami, Non Smoking

Four Bedroom Yotei Suite with Onsen and Tatami, Non Smoking

Highlights

Fireplace
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
  • 258 sq m
  • Studio
  • 4 bathrooms
  • Mountain view
  • Sleeps 10
  • 8 Single Beds OR 4 King Beds

View all photos for Two Bedroom Yotei Suite with Tatami, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Two Bedroom Yotei Suite with Tatami, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 105 sq m
  • Studio
  • 2 bathrooms
  • Mountain view
  • Sleeps 6
  • 4 Single Beds OR 2 King Beds

View all photos for Three Bedroom Annupuri Suite with Tatami, Non Smoking

Three Bedroom Annupuri Suite with Tatami, Non Smoking | Living area

Three Bedroom Annupuri Suite with Tatami, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 166 sq m
  • Studio
  • 3 bathrooms
  • Resort view
  • Sleeps 8
  • 6 Single Beds OR 3 King Beds

View all photos for Studio Village, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Studio Village, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 41 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

Similar properties

Exterior
Park Hyatt Niseko Hanazono
Pool
Spa
Pet-friendly
Free WiFi
4.7 out of 5, Exceptional, (98)
The price is AU$545
for 1 night
includes taxes & fees
4 June - 5 June
Park Hyatt Niseko Hanazono

About the area

Kutchan

At Setsu Niseko you'll be within a 20-minute stroll of Niseko Mountain Resort Grand Hirafu and Niseko-Shakotan-Otarukaigan Quasi-National Park. Highlights at this ski aparthotel include 5 restaurants, and in-room kitchens and washers/dryers. .Each apartment features free WiFi, a flat-screen TV and a rice cooker. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A safe, a hairdryer and an iron/ironing board are also available. Housekeeping is available on request. .The restaurant, Meli Melo Yuki No Koe, serves French cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the aparthotel's own lounge bar. Enjoy the gym along with access to hot springs and yoga classes. Other amenities include a full-service spa, free Wi-Fi in public areas and laundry facilities. There's also self parking, along with the convenience of a free ski shuttle. .Attractions within a 20-minute drive of this 3.5-property class Kutchan aparthotel include Niseko Annupuri International Ski Area and Niseko Hanazono Resort.
View more Aparthotels in KutchanOpens in a new window

What's nearby

  • Niseko Mountain Resort Grand Hirafu - 5 min walk
  • Annupuri - 11 min drive
  • Niseko Annupuri Gondola - 13 min drive
  • Niseko Annupuri International Ski Area - 16 min drive
  • Niseko Hanazono Resort - 20 min drive

Getting around

  • Kutchan Station - 8 min drive
  • New Chitose Airport (CTS) - 117 min drive

Restaurants

  • Wild Bill's - 4 min walk
  • ニセコラーメン風花 - 3 min walk
  • The Barn - 5 min walk
  • Shiki Niseko Lobby Lounge - 3 min walk
  • Musu - 4 min walk

About this property

Entire place

Setsu Niseko

Comfortable aparthotel with a shuttle to the slopes
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a fitness centre. For a free ride to the slopes, hop on the aparthotel's complimentary ski shuttle. Conveniences like ski storage, ski equipment rentals and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the aparthotel's bar.

There are 5 restaurants on site. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Kutchan aparthotel is smoke free.

  • 190 guestrooms or units
  • 5 dining venues
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Setsu Niseko offers 190 accommodations with washers/dryers and a safe. Accommodation at this 3.5-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include slippers, toilets with an electronic bidet and hairdryers.

This Kutchan aparthotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include rice cookers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is open daily.

Private bath/onsen services include an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. The ryokan bathing area is open from 2:00 PM to midnight. There are hot springs open between 2:00 PM and midnight.

Languages

English, Japanese

Property amenities

Ski

  • Close to a ski area, ski runs and ski lifts
  • Free ski shuttle
  • Ski storage
  • Ski passes
  • Ski equipment hire

Pool/Spa

  • Full-service spa
  • Hot spring
  • Hot springs open from 2:00 PM - midnight
  • Indoor mineral hot springs (onsen)
  • Massage
  • Outdoor mineral hot springs (onsen)
  • Private indoor onsen (mineral springs) in communal space
  • Public bath open from 2:00 PM - midnight

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered self parking on site (JPY 2000 per night)
  • Wheelchair-accessible parking available
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Free ski shuttle

Family friendly

  • Baby bath
  • Bed rails
  • Children's dinnerware
  • Highchair

Restaurants on site

  • AFURI
  • Meli Melo Yuki No Koe
  • ルークズ・オイスターバー＆チョップハウス
  • 天ぷら あら木
  • 蟹鮨 加藤 INORI

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Dishwasher
  • Rice cooker
  • Cookware/dishes/utensils
  • Free tea bags/instant coffee
  • Griddle
  • Electric kettle

Dining

  • 5 restaurants
  • A bar/lounge
  • Dining table

Bedrooms

  • Bed sheets provided

Bathroom

  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste on request
  • Towels provided

Living spaces

  • Heated floors

Entertainment

  • Flat-screen TV

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Safe
  • Multilingual staff
  • Housekeeping (on request)
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Porter/bellboy
  • Fireplace in reception
  • Change of towels (on request)

Things to do

  • Bicycle tours on site
  • Gym on site
  • Ski equipment rentals on site
  • Ski passes on site
  • Ski storage on site
  • Snow sports gear on site
  • Yoga classes on site
  • Bicycle rentals nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Mountain climbing nearby
  • Rafting nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 190 rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
In addition to the listed hours, the public bath is also open from 6-10 AM daily.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: JPY 2000 per night
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

We should mention

  • Hot springs access available from 2:00 PM to midnight.
  • Reservations are needed for spa treatments and private bath/onsen. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Setsu Niseko Kutchan
Setsu Niseko Aparthotel
Setsu Niseko Aparthotel Kutchan

Frequently asked questions

What is the cancellation policy at Setsu Niseko?

Setsu Niseko offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Setsu Niseko?

As of 21 May 2024, prices found for a 1-night stay for 2 adults at Setsu Niseko on 28 May 2024 start from AU$271.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Setsu Niseko?

Yep, Setsu Niseko has a covered self car park for JPY 2000 per night. Onsite parking is limited.

Is there a spa on site at Setsu Niseko?

Yep, there is an onsite spa at Setsu Niseko. You'll enjoy services like massages.

Is Setsu Niseko family-friendly?

You bet! With amenities such as laundry facilities, as well as highchairs and baby baths in the guestrooms, it's no surprise that Setsu Niseko is a hit with families.

Is there a free airport shuttle available at Setsu Niseko?

No, Setsu Niseko does not offer an airport shuttle service.

Is there a bar or restaurant at Setsu Niseko?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Setsu Niseko?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Setsu Niseko?

No, pets are not allowed.

Setsu Niseko Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 35 out of 44 reviews" "
Rating 8 - Good. 5 out of 44 reviews" "
Rating 6 - Okay. 2 out of 44 reviews" "
Rating 4 - Poor. 1 out of 44 reviews" "
Rating 2 - Terrible. 1 out of 44 reviews" "

10/10

Cleanliness

9.6/10

Amenities

9.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yuxuan

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Jameson

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice. Pricey but great quality. Will go again.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jarrod

Liked: Cleanliness, amenities, property conditions & facilities
Great friendly staff, exceptional property, clean and very pleasingly and comfortable to stay at. Tasty food options
Stayed 4 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
11/10 stay
11/10. Wonderful experience all around. Kind and helpful staff, beautiful property, room was so well stocked (full kitchen, washer and dryer), unbelievably easy/walkable to get to town and skiing
Stayed 4 nights in Jan 2024

10/10 Excellent

Monique

Travelled with group
Liked: Amenities
Amazing hotel with amazing staff in great location
Stayed 3 nights in Jan 2024

10/10 Excellent

Tai Cheong

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
A room which exceeds our expectations
My family has enjoyed our stay at Setsu a lot. The room is spacious for 3 of us. We love the interior decor and the view from our room. The room is very cozy and comfortable. We also love that we can leave a few windows ajar to allow natural air ventilation without turning on air conditioning.
Stayed 5 nights in Jun 2023

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, room comfort
Amazing Destination
The staff was amazing! The experience of staying at the Setsu Niseko is something that my family and I will cherish. The shuttle service for skiing is very convenient and the location makes dining very walkable. The room was in excellent condition with an amazing mountain view. We will be staying here again!
Stayed 3 nights in Mar 2023

4/10 Poor

Wai Ming Patrick

Travelled with group
Liked: Cleanliness, property conditions & facilities
Overall the hardware are super great including the room design and facilities offered, however, the servicing level in reception are quite below standard. Asked for 12pm check out and the lady said we are full, asked for booking dinning at night but i am told all full except the only one without booking needed. Hence we need to go out seeking restaurant for dinner amid the snowy season. After checked out, i want to call a taxi to drive us to another hotel but then came up with a private car without meter, the price is uncertain but the reception girl didn't mention and sent us to taxi. Nightmare!
Stayed 1 night in Feb 2023

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023