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The Heritage Hotel Manila

4-star property
Roxas Boulevard, Corner Of Edsa, Pasay, Manila 1800 796 370
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4.9 out of 5
Exceptional!
See all 8 wotif Reviews

"Excellent service and staff " More

By a verified traveller on Sun 21 Apr 2024

Points Of Interest

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Hotel Description

A family-friendly stay in the heart of Pasay awaits you at The Heritage Hotel Manila. Within a 20-minute stroll, you'll find Mall of Asia Arena and SM Mall of Asia. Highlights at this hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

A pampering day can include Swedish massages and sports massages. The restaurant, Riviera Cafe, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. Lobby Lounge is the hotel's own lobby lounge. Enjoy the gym, kids' swimming pool, and pool loungers. 8095 square feet (752 square meters) of event facilities include 12 meeting rooms and conference space, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Each morning buffet breakfast is served between 8:00 AM and 10:30 AM. There's also free self parking, along with the convenience of a free shopping center shuttle.

With a stay at this Barangay 76 hotel, you'll be 1.6 km (1 mi) from SMX Convention Center and 2.6 km (1.6 mi) from Manila Bay.

Deluxe Room Twin Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max
AU$73* Per night/room 1 Jun. - 2 Jun.

Club Room Twin Beds, Club Access

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room King Bed, Club Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite Twin Beds, Club Access

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Suite King Bed, Club Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Heritage Hotel Manila ratings based on 8 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Heritage Hotel Manila

Everyone (5) Couples (1)
5 out of 5
Excellent service and staff

Posted by on 21 Apr. 2024

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Comment from Hotel Management

22 Apr. 2024 by Farid

Dear Autafaga,We are always pleased to receive feedback from our guests about their stay with us, and we are delighted with your rating and comments - thank you very much. This confirms that we have delivered the excellent service Heritage Hotel Manila commits to achieving. Looking forward to your next visit! Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila

5 out of 5
clean-service could be better

Posted by on 27 Nov. 2023

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Comment from Hotel Management

28 Nov. 2023 by Farid

Dear Geoffrey,We are happy to host you at our hotel recently! And we sincerely appreciate the rating you gave us. Looking forward to your next visit! Have a wonderful day and Merry Christmas!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

5 out of 5
Fantastic property and so convenient, I would always stay here when I visit Manila, cant go wrong with everything it has to offer.

Posted by on 27 Aug. 2023

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Comment from Hotel Management

28 Aug. 2023 by Farid

Dear Marcus,We wanted to take a moment to express our sincere gratitude for choosing to stay at The Heritage Hotel Manila. It was our pleasure to have you as our guest, and we are thrilled to know that you had a positive experience. Our team works diligently to ensure that every guest feels welcomed and at home, and we are pleased to hear that we met your expectations.Thank you once again for choosing The Heritage Hotel Manila. We value your patronage and look forward to the opportunity of welcoming you back in the future.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

5 out of 5

Posted by on 17 Jun. 2023

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Comment from Hotel Management

8 Jul. 2023 by Farid

Dear Mary,Thank you for leaving our business with a 5-star rating! This is sincerely appreciated. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. We hope to make your next visit just as positive.Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

5 out of 5
The managers and staff of thia hotel are very nice to the guests. Every staff member is very nice- front desk, porters, security, restaurants. The service from then staff is 5 star. The hotel was good value for money and not to far from the airport in distance, however, one.must still allow about 30 minutes for Phillipines traffic to get there.

Posted by on 17 Jun. 2023

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Comment from Hotel Management

17 Jun. 2023 by Farid

Dear Charles,We are always pleased to receive feedback from our guests about their stay with us, and we are delighted with your rating and comments - thank you very much. It feels great to know that our staff and service left a positive impression on you. This continues to confirm that we have delivered the excellent service that Heritage Hotel Manila commits to achieving. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

5 out of 5
nice

Posted by on 29 May 2023

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Comment from Hotel Management

30 May 2023 by Farid

Dear Mohan,We are always pleased to receive feedback from our guests about their stay with us, and we are delighted with your rating and comments - thank you very much. This continues to confirm that we have delivered the excellent service that Heritage Hotel Manila commits to achieving. Looking forward to your next visit! Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila

4 out of 5
Easy access to airports Close to MOA

Posted by on 23 Mar. 2023

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Comment from Hotel Management

23 Mar. 2023 by Farid

Dear Ian,I would like to thank you for making us your choice of accommodation and for taking the time to write us a review. It was an absolute pleasure to read about your positive comment on the location of The Heritage Hotel Manila. And thank you for the 5-star rating!Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

5 out of 5
FANTASTIC! Beautiful property with spacious rooms. Breakfast buffet available that was so good, you'll dream about it, but the real standout was the staff who, without a single fail, were just the most lovely, kind, courteous people. "Excellent" just isn't a high enough rating for my stay at the Heritage - it was simply outstanding. I will be coming back to Manila and will definitely be staying here again!

Posted by on 14 Mar. 2023

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Comment from Hotel Management

14 Mar. 2023 by Farid

Dear Amanda,I would like to thank you for making us your choice of accommodation and for taking the time to write us a review. It was an absolute pleasure to read about your positive experience at The Heritage Hotel Manila. And thank you for the 5-star rating!I will personally communicate your positive feedback to my Team as this continues to confirm that we have delivered the quality service that Heritage Hotel Manila commits to achieving.Your recommendation towards us is highly appreciated. Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

About the The Heritage Hotel Manila

Location Roxas Boulevard, Corner Of Edsa, Pasay, Manila 1300

Property Features

The Heritage Hotel Manila offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business center and 12 meeting rooms. Event space at this hotel measures 8095 square feet (752 square meters) and includes conference space. A children's pool, spa services, and multilingual staff are also featured at the family-friendly The Heritage Hotel Manila. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This Pasay hotel is smoke free.

  • 450 guestrooms or units
  • 9 levels
  • 8095 sq ft of conference space
  • 752 sq m of conference space
  • Built in 1994
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Train station: Gil Puyat Station (3.8 km / 2.4 mi)
  • Metro station: Taft Avenue Station (0.9 km / 0.6 mi)
  • Property shuttles: Free shopping center shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

The Heritage Hotel Manila offers 450 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Pasay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 10:30 AM.

Riviera Cafe - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Lobby Lounge - Onsite lobby lounge. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Couples treatment rooms
  • Massages
  • Swedish massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:30 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete vaccination at least 14 days prior to check-in.

The Heritage Hotel Manila offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1842.38 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at The Heritage Hotel Manila

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete vaccination at least 14 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).

  • No cots (infant beds) available
  • Children stay free
  • Parking height restrictions apply
  • Service animals not allowed
  • Cash or credit card deposit required
  • One child stays free
  • Debit cards
  • UnionPay
  • Car recommended
  • Staffed front desk
  • Smoke detector
  • Long-term renters welcome
  • Security system
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Clean. We Care. We Welcome. (Millennium)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Negative COVID-19 test result must be of specific type(s): PCR
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours
  • Minimum age for negative COVID-19 test result requirement: 18
  • Minimum age for proof of COVID-19 vaccination requirement: 13
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 14
  • Property does not offer on-site COVID-19 testing
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of PHP 3000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 980–980 for adults, and PHP 490–490 for children
  • Airport shuttle fee: PHP 900 per vehicle (one-way, maximum occupancy 2)
  • Early check-in fee: PHP 2500 (subject to availability)
  • Late check-out fee: PHP 2500 (subject to availability)
  • Rollaway bed fee: PHP 1842.38 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heritage Hotel Manila
  • Heritage Hotel Manila Pasay
  • Heritage Manila
  • Heritage Manila Hotel
  • Heritage Manila Pasay
  • Hotel Heritage Manila
  • Manila Heritage
  • Manila Heritage Hotel
  • Manila Hotel Heritage
  • Heritage Hotel Pasay
  • The Heritage Hotel Manila Pasay, Metro Manila, Philippines
  • The Heritage Hotel Manila Pasay Metro Philippines
  • The Heritage Manila Pasay
  • The Heritage Hotel Manila Hotel
  • The Heritage Hotel Manila Pasay
  • The Heritage Hotel Manila Hotel Pasay

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.