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Awanoyu

3.5 star property
Comfortable ryokan with coffee shop/cafe and restaurant

Choose dates to view prices

Photo gallery for Awanoyu

Exterior
Front of property
View from room
Minibar, in-room safe, desk, free WiFi
Separate bathtub and shower, free toiletries, hair dryer, slippers
Reviews
8.8

Excellent

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning
  • Business servicesBusiness servicesBusiness services

Explore the area

Map
Azumi 4181, Matsumoto, Nagano, 390-1515
  • Popular LocationNorikura Plateau19 min walk
  • Popular LocationMt. Norikura Snow Resort14 min drive
  • Popular LocationHirayu Waterfall18 min drive
  • AirportMatsumoto (MMJ-Shinshu - Matsumoto)39 min drive

Room options

Japanese-Style Standard Room

10/10 Exceptional

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bath and shower
Private bathroom
Bidet
Hairdryer
Electric kettle
  • Sleeps 4
  • 4 Single Futons

Japanese-Style Deluxe Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bath and shower
Private bathroom
Bidet
Hairdryer
Electric kettle
  • Sleeps 5
  • 5 Single Futons

Japanese-Style Superior Room

10/10 Exceptional

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bath and shower
Private bathroom
Bidet
Hairdryer
Electric kettle
  • Sleeps 5
  • 5 Single Futons

Similar properties

About the area

Matsumoto

At Awanoyu you'll be within a 20-minute walk of Norikura Plateau and 4.9 km (3 mi) from Mt. Norikura Snow Resort. Highlights at this ryokan include a restaurant, free self-parking and karaoke. .The restaurant, Hana, serves Japanese cuisine. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. .In proximity to this 3.5-property class Matsumoto ryokan you'll find Shinhotaka Ropeway.

What's nearby

  • Norikura Plateau - 19 min walk
  • Hirayu Onsen - 12 min drive
  • Mt. Norikura Snow Resort - 14 min drive
  • Hirayu Waterfall - 18 min drive
  • Kappa Bridge - 19 min drive

Getting around

  • Shin Shimashima Station - 40 min drive

Restaurants

  • 三本滝レストハウス - 19 min drive
  • レストランやまぼうし - 14 min drive
  • レストラン乗鞍 - 14 min drive
  • グレンパークさわんど - 5 min drive
  • 平湯民俗館 - 16 min drive

About this property

Awanoyu

Comfortable ryokan with coffee shop/cafe and restaurant
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. Awanoyu offers its guests hot springs. A vending machine, karaoke, and concierge services are also featured at Awanoyu. Self parking is free.

This 3.5-star Matsumoto ryokan is smoke free.

  • 24 guestrooms or units
  • Conference rooms
  • Karaoke
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Dining venue
Awanoyu offers 24 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels.

Bathrooms include a separate bath and shower, slippers, bidets and complimentary toiletries. This Matsumoto ryokan provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Hana

Things to do

  • Hot springs
  • Karaoke

Family friendly

  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Turndown service

Business services

  • Meeting rooms

Spa

  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Massage
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Awanoyu Inn Matsumoto
Awanoyu Inn
Awanoyu Matsumoto
Awanoyu Hotel Matsumoto
Awanoyu Ryokan
Awanoyu Matsumoto
Awanoyu Ryokan Matsumoto

Frequently asked questions

What is the cancellation policy at Awanoyu?

Awanoyu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Awanoyu?

As of 1 June 2024, prices found for a 1-night stay for 2 adults at Awanoyu on 18 June 2024 start from AU$622.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Awanoyu?

Yep, Awanoyu has a free self car park.

Is there a free airport shuttle available at Awanoyu?

No, Awanoyu does not offer an airport shuttle service.

Is there a bar or restaurant at Awanoyu?

Yep, you can grab a meal at Awanoyu's onsite restaurant that serves Japanese cuisine.

What time are check-in & check-out at Awanoyu?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Awanoyu?

No, pets are not allowed.

Awanoyu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 17 out of 30 reviews" "
Rating 8 - Good. 10 out of 30 reviews" "
Rating 6 - Okay. 1 out of 30 reviews" "
Rating 4 - Poor. 2 out of 30 reviews" "
Rating 2 - Terrible. 0 out of 30 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came here because it was the only outdoor onsen we could find that had mixed gender bathing. I had the impression that it was "towel-optional" for ladies, but another female (Japanese) guest rushed over to me when I entered the bath with just a modesty towel and ushered me back to the changing room to get a proper wrap around towel. Then when I came out with it, she pointed out that it had snaps along the top to make sure the towels wouldn't reveal anything, and actually snapped my snaps herself. She was kind and motherly about it - not rude or aggressive. Still, people thinking this is towel optional should be aware of this expectation. I was not aware that there is an annex where couples can enjoy the time together. They had convenient parking and helped us with our bags. Little to no English spoken. The stay was a gift for my husband who had never been to Japan and loves seeking out wild hotsprings in the US. So, the room and the kaiseki did not disappoint. The bathing while beautiful was a little akward. And we would have preferred to have our meal in the company of others, especially since we had no idea about what we were eating. I don't think it's so difficult these days to run a menu through a translator program and print it. So, I'm glad we experienced it. It was far and above the most expensive place we stayed in Japan. For any further visits, I think we'll look for a place outdoor private baths.
Stayed 1 night in Oct 2023

8/10 Good

Ken, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and excellent dinner and breakfast.
Good value for money considering the food, room space and condition and the excellent services.The onset spa is exceptional good. We enjoy the stay so much.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service! A very traditiona Japanese experience that everyone should have. Location was superb. We were in the mountains surrounded by snow in April!

10/10 Excellent

Eri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
本当に良い温泉でした。混浴も付けるものがあったので気にすることなく安心して温泉を楽しめました。温泉に入りながら星空が見えてすごくステキな時間を過ごせました。また行きたいです。
Stayed 1 night in Nov 2023

8/10 Good

Ka Wai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spa
Traditional culture. Relaxing and quiet stay. Nice spa. Good service.
Stayed 1 night in Oct 2023

10/10 Excellent

wing ki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
由入住一刻已經超貼心,行李箱會清潔😩先送到房,安排在房間坐下飲茶再慢慢講解酒店,男女混浴溫泉很特別很大,女仕會有特別安排不用擔心走光,食物有水準很好吃,員工很貼心又細心,住宿經驗超好,遇上紅葉季節非常美麗
Stayed 1 night in Oct 2023

8/10 Good

Miy

Stayed 1 night in Aug 2023

10/10 Excellent

けいこ

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
お風呂や料理が予想以上に素晴らしく、女将さんの心遣いや従業員の方々の対応も落ち着いていて安心してくつろげました
Stayed 1 night in Jun 2023

10/10 Excellent

Chi Kong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
露天白骨溫泉沒得輸!
地點在山上 如不是自駕會比較麻煩 但旅館露天風呂真的太好 很舒服很relax! 只是露天的溫泉水可以再熱一點就更加好!一泊二食 食物不錯 不過餐廳抽風好像不是太好 油煙味很重!總括來說 是一間很值的再來的白骨溫泉旅館!
買手信
Stayed 1 night in Apr 2023

10/10 Excellent

MIKIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
接客、お風呂、お料理と 全て良かったです。
Stayed 1 night in Aug 2022