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4.3 out of 5

"Lacking some extras No hairdryer no exhaust fan in bathroom. Minimum soap shampoo etc.. Staff very helpful , . Maybe some fruit at breakfast. Overall ... " More

By a verified traveller on Sun 28 Apr 2024

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Hotel Description

Atlantis Hotel, Melbourne places you in the center of Melbourne, within just a 15-minute stroll of Marvel Stadium and Queen Victoria Market. Highlights at this motel include an indoor swimming pool, a sauna, and a conference center.

Enjoy the gym and pool loungers. 2164 square feet (201 square meters) of event facilities include a meeting room and conference space, and other business amenities include a business center and limo/town car service. Additionally, you'll find free WiFi in public areas and a microwave in a common area. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of self parking.

Sights within a 20-minute walk of this 4-star Melbourne Central Business District motel include Melbourne Central and Crown Casino.

Superior Twin Room (No View)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$117* Per night/room 1 May - 2 May

City View Room (City View)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Queen Room (Docklands View)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Queen Room (Accessible)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Queen Room (No View)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Two Bedroom Family Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Atlantis Hotel, Melbourne ratings based on 790 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Atlantis Hotel, Melbourne

Everyone (380) Couples (179) Family (109)
4 out of 5
Lacking some extras No hairdryer no exhaust fan in bathroom. Minimum soap shampoo etc.. Staff very helpful , . Maybe some fruit at breakfast. Overall very happy with stay.

Posted by on 28 Apr. 2024

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3 out of 5
The front desk staff leave a lot to be desired. Some members of staff particularly Rupert are very rude and disrespectful.. Rupert appears to think that it is appropriate to speak to people like he is a master of dogs. Further he handles the truth very loosely. The standard of staff has deteriorated.very noticeably post covid The Atlantis is no longer our first choice hotel and I doubt we will bother to stay there ever again

Posted by on 28 Apr. 2024

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5 out of 5
Very conveniently located, with access to numerous transport options to get you where you want to go. Staff were great. a quick tram ride to numerous dining options and bars at southbank.

Posted by on 26 Apr. 2024

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5 out of 5
Close to Southern Cross and tram services. Budget friendly. Basic breakfast included

Posted by on 26 Apr. 2024

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3 out of 5
The hotel almost goes out of its way to not deliver service. No room service. The breakfast staff won’t allow you to take breakfast back to your room and won’t allow you to buy a coffee only. They say you MUST pay $15 for breakfast and stay in the restaurant to eat! Not a great location either for cafes etc

Posted by on 23 Apr. 2024

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4 out of 5
Good location

Posted by on 22 Apr. 2024

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4 out of 5
For the first time in my life I stayed at a Hotel that doesn't provide face washers in the bathroom. Being told when checking out that you can have them if you ask is utterly pointless as when you're about to jump in the shower and realise there's no face washer it's a bit late. Shower quality is a very important aspect of a hotel room and this soured the experience for me.

Posted by on 19 Apr. 2024

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5 out of 5
Very professional staff. Very courteous

Posted by on 19 Apr. 2024

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5 out of 5
ideal for a quick stay over, easy book in and out, breakfast was said to be buffe style nope, this could be an opportunity to do better. room was to standard, extra pillows and larger bed as requested and was delivered. Will be going back to take advantage of the pool and sauna on a longer stay.

Posted by on 18 Apr. 2024

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4 out of 5
Close to our needs

Posted by on 18 Apr. 2024

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About the Atlantis Hotel, Melbourne

Location 300 Spencer Street, Melbourne, VIC 3000

Property Features

Atlantis Hotel, Melbourne offers its guests an indoor pool, a sauna, and a fitness center. A computer station is on site and WiFi is free in public spaces. A business center, a meeting room, and limo/town car service are available. Event space at this motel measures 2164 square feet (201 square meters) and includes a conference center. Tour/ticket assistance, a vending machine, and concierge services are also featured at the business-friendly Atlantis Hotel, Melbourne. Parking is available for a fee. This 4-star Melbourne motel is smoke free.

  • 232 guestrooms or units
  • 18 levels
  • 2 buildings
  • 2164 sq ft of conference space
  • 201 sq m of conference space
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - surcharge

Parking

Self parking (surcharge)

Transport

  • Train station: Southern Cross Station (0.8 km / 0.5 mi)
  • Metro station: Flagstaff Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Atlantis Hotel, Melbourne offers 232 accommodations with laptop-compatible safes and complimentary newspapers. 32-inch LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • LCD television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and cash.

For guests' safety, the property includes a smoke detector in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 15 for adults and AUD 10 for children
  • Covered self parking fee: AUD 25 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Atlantis Hotel, Melbourne Motel
  • Atlantis Hotel, Melbourne Melbourne
  • Atlantis Hotel, Melbourne Motel Melbourne
  • Atlantis Hotel Melbourne
  • Atlantis Melbourne

You should know

  • Pool access available from 6:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.