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JW Marriott Hotel Mexico City Polanco

5.0 star property
Hotel with bars/lounges, walk to Paseo de la Reforma

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Photo gallery for JW Marriott Hotel Mexico City Polanco

Terrace/patio
Premium bedding, down duvets, pillow-top beds, minibar
Breakfast, lunch, dinner served; Mexican cuisine, al fresco dining
3 bars/lounges
Executive Suite, 1 King Bed, City View, Corner | Bathroom
Reviews
9.4

Exceptional

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Pool
  • Breakfast available
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service

Check out the area

Map
Andres Bello No 29, Mexico City, 11560
  • Popular LocationAuditorio Nacional4 min walk
  • Popular LocationParque Zoologico de Chapultepec6 min walk
  • Popular LocationCentro Citibanamex Convention Center5 min drive
  • AirportMexico City (MEX-Mexico City Intl.)31 min drive

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8/10 Very good

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
Down duvet
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
Down duvet
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed

9.5/10 Exceptional

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Renovated in 2023
Pillow-top bed
Premium bedding
Down duvet
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds

9.4/10 Exceptional

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
Down duvet
  • 37 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 1 Double Bed, Executive Level

Premium bedding, down duvets, pillow-top beds, minibar

Executive Room, 1 Double Bed, Executive Level

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Renovated in 2023
Pillow-top bed
Premium bedding
Down duvet
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Terrace

Executive Suite, 1 King Bed with Sofa bed, Terrace | Living room

Executive Suite, 1 King Bed with Sofa bed, Terrace

Highlights

Patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Renovated in 2023
Pillow-top bed
Premium bedding
  • 63 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Double Bed, Executive Level

Executive Suite, 1 Double Bed, Executive Level | Living area

Executive Suite, 1 Double Bed, Executive Level

8/10 Very good

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Renovated in 2023
Pillow-top bed
Premium bedding
Down duvet
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed

10/10 Exceptional

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Renovated in 2023
Pillow-top bed
Premium bedding
Down duvet
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed, Executive Level

Premium bedding, down duvets, pillow-top beds, minibar

Executive Room, 1 Double Bed, Executive Level

10/10 Exceptional

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
Down duvet
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed, City View, Corner

Executive Suite, 1 King Bed, City View, Corner

Executive Suite, 1 King Bed, City View, Corner

8.9/10 Excellent

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Renovated in 2023
Pillow-top bed
Premium bedding
Down duvet
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds

8.6/10 Excellent

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Renovated in 2023
Pillow-top bed
Premium bedding
Down duvet
  • 37 sq m
  • Sleeps 3
  • 2 Double Beds

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About the area

Mexico City

At JW Marriott Hotel Mexico City Polanco you'll be within a short 5-minute stroll of popular places like Paseo de la Reforma and Auditorio Nacional. Highlights at this hotel include 3 bars/lounges, a restaurant and an outdoor swimming pool. .The restaurant, Sendero Polanco, serves Mexican cuisine and is open for breakfast, brunch, lunch and dinner. Estación 29 is the hotel's own bar. Enjoy the gym, sauna, seasonal outdoor swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is available. There's also valet parking, along with the convenience of a theme park shuttle. .Attractions within a 10-minute walk of this Polanco hotel include Avenida Presidente Masaryk and Parque Zoologico de Chapultepec.

What's nearby

  • Auditorio Nacional - 4 min walk
  • Parque Zoologico de Chapultepec - 6 min walk
  • Chapultepec Park - 7 min walk
  • National Museum of Anthropology - 16 min walk
  • Centro Citibanamex Convention Center - 5 min drive

Getting around

  • Auditorio Station - 6 min walk
  • Mexico City Buenavista Station - 21 min drive
  • Benito Juarez International Airport (MEX) - 32 min drive

Restaurants

  • Starbucks - 2 min walk
  • La No. 20 - 1 min walk
  • El Bajio - 3 min walk
  • JW Marriott Executive Lounge - 1 min walk
  • Living Room Bar - 2 min walk

About this property

JW Marriott Hotel Mexico City Polanco

Hotel with bars/lounges, walk to Paseo de la Reforma
JW Marriott Hotel Mexico City Polanco offers its guests a seasonal outdoor pool, a health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly JW Marriott Hotel Mexico City Polanco. Parking is available for a fee. A complete renovation of JW Marriott Hotel Mexico City Polanco was completed in November 2023.

This Mexico City hotel is smoke free.

  • 1 building
  • 312 guestrooms or units
  • 26 levels
  • 3 bars or lounges
  • Built in 1993
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
JW Marriott Hotel Mexico City Polanco offers 312 accommodations with iPod docking stations and minibars. Pillowtop beds feature down duvets and premium bedding. Smart televisions come with premium cable channels and Netflix. Bathrooms include a shower with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 20 per day)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Parking on site (USD 25 per day)
  • Valet parking on site (USD 28 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 25 for adults and USD 14 for children
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Estación 29
  • Lobby Bar
  • Sendero Polanco
  • Tahona Mezcal Room

Things to do

  • Health club
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • In a state park
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 26 floors
  • Ballroom
  • Banquet hall
  • Building
  • Built in 1993
  • Renovated entire property - November 2023
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • IPod dock
  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25 for adults and from USD 14 for children
  • Fee for in-room wireless Internet: USD 20 per day (rates may vary)
  • Self-parking fee: USD 25 per day
  • Valet parking fee: USD 28 per day
  • Pet fee: USD 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • The outdoor pool closes for the season in December.

Property is also known as

JW Marriott Hotel Mexico City
JW Marriott Mexico City
JW Marriott Mexico City Santa Fe
Jw Marriott Mexico City Hotel Mexico City
Mexico City Jw Marriott
Mexico City Marriott
Marriott Mexico City
JW Marriott Hotel Mexico City
JW Marriott Hotel Mexico City Polanco Hotel
JW Marriott Hotel Mexico City Polanco Mexico City
JW Marriott Hotel Mexico City Polanco Hotel Mexico City

Frequently asked questions

What is the cancellation policy at JW Marriott Hotel Mexico City Polanco?

JW Marriott Hotel Mexico City Polanco offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JW Marriott Hotel Mexico City Polanco?

As of 22 May 2024, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Mexico City Polanco on 21 June 2024 start from AU$586.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JW Marriott Hotel Mexico City Polanco?

Yep, JW Marriott Hotel Mexico City Polanco has a self car park for USD 25 per day.

Does JW Marriott Hotel Mexico City Polanco have a pool?

JW Marriott Hotel Mexico City Polanco has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at JW Marriott Hotel Mexico City Polanco?

JW Marriott Hotel Mexico City Polanco features a health club, an outdoor pool and a steam room. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes JW Marriott Hotel Mexico City Polanco a romantic place to stay?

Al fresco dining and 24-hour room service, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at JW Marriott Hotel Mexico City Polanco.

Is JW Marriott Hotel Mexico City Polanco family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that JW Marriott Hotel Mexico City Polanco is a hit with families.

Does JW Marriott Hotel Mexico City Polanco serve breakfast?

Yeah, buffet breakfast is served daily.

Is there a free airport shuttle available at JW Marriott Hotel Mexico City Polanco?

No, JW Marriott Hotel Mexico City Polanco does not offer an airport shuttle service.

Is there a bar or restaurant at JW Marriott Hotel Mexico City Polanco?

Yep, you can grab a meal at JW Marriott Hotel Mexico City Polanco's onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at JW Marriott Hotel Mexico City Polanco?

Check-in begins at 3 PM. Check-out time is noon.

JW Marriott Hotel Mexico City Polanco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 760 out of 1000 reviews" "
Rating 8 - Good. 165 out of 1000 reviews" "
Rating 6 - Okay. 50 out of 1000 reviews" "
Rating 4 - Poor. 16 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

girgor

Liked: Amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Feb 2024

10/10 Excellent

ramiro perez

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 3 nights in Nov 2023

10/10 Excellent

julieana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very nice
Stayed 2 nights in Feb 2024

6/10 Okay

Ronald, Long Beach

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Booked a corner suite and was given a suite that was on the top floor but (2619) that only had a partial view of the park and a lot of other rooftops. Property was under renovation and it was embarrassing for work or social contacts. Boarded up from street view. I’ve stayed there and have recommended the property to friends. But….
Stayed 11 nights in Feb 2024

10/10 Excellent

Marvin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with this hotel from the location to the very helpful staff. We met with the Concierge on the first morning we were there to review a couple of items we had booked through them via email prior to arriving. We had booked a pyramid tour on the Monday and the Concierge suggested we move it to Monday when the museums are closed, this is something we didn’t know until we arrived in Mexico City and it opened up Sunday for us when we went to Constitution Square and the Historical Area which was an awesome day! The room we first got was a great layout and had all the amenities we could need, but, there was noise coming from below that disturbed my sleep. After the second night of this happening, I mentioned it to the Room Service Server and before I knew it, I received a call from Front Desk offering for us to move rooms to avoid any noise. We moved and it was great, similar layout and it was quiet! I was very impressed with the attention to detail and friendliness of the employees. We will return!
Stayed 4 nights in Jan 2024

10/10 Excellent

Edward

Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Vasiliki

Stayed 1 night in Jan 2024