I was expecting a pretty no frills place to stay for the night while on a long layover at MIA, and this place was certainly that. Room was completely barren except for the bed and a tv, sheets had holes in them. Fine... ok... you get what you pay for. What really upset me was that they state this on their website: "A complementary shutlle (sic) is available to and from the Miami International Airport, the service can be arranged upon arrival to the airport." This was one of the main reasons I booked the hotel. I tried to contact them prior to my arrival to discuss the details of this, but no one would answer my calls or replied to my email. When I finally did arrive and made my way out of the airport I tried calling them one more time to arrange the transport as the website suggested and this time someone finally answered and told me that they do not actually have a shuttle service at this time. As a result I had to scramble to find transport on my own in a strange airport, strange city, in the middle of the night. Completely dishonest and caused me a lot of anxiety and trouble. Do yourself a favor, spend a little more money and stay ANYWHERE else! Don't give these criminals your money.