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 Mombasa •1 Room
 Mombasa • 1 Room
Book online or call 1800 796 370 Phone Number

New Palm Tree Hotel

3-star property
Nkrumah Road (old Fort Jesus road), Mombasa, 1800 796 370
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Hotel Description

New Palm Tree Hotel places you in the center of Mombasa, within just a 5-minute stroll of Holy Ghost Cathedral and within 20 minutes of Shree Cutch Satsang Swaminarayan Temple. Highlights at this Colonial hotel include free cooked-to-order breakfast, free self parking, and a rooftop terrace.

The restaurant, Kitobero Cafe, serves African cuisine and is open for lunch. Business amenities include a meeting room and a business center. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and laundry facilities. Each morning free breakfast is served. There's also the convenience of an airport shuttle.

With a stay at this 3-star Mombasa hotel, you'll be 1.4 km (0.9 mi) from Fort Jesus and 2.6 km (1.6 mi) from Leven House.

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Quadruple Room, Multiple Beds, Non Smoking, Terrace

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

About the New Palm Tree Hotel

Location Nkrumah Road (old Fort Jesus road), Mombasa, 80100

Property Features

There are 2 restaurants on site, along with a coffee shop/café. Free breakfast is served daily. A business center and a meeting room are available. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, tour/ticket assistance, and a picnic area are also featured at the business-friendly New Palm Tree Hotel. Self parking is free. This Colonial Mombasa hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Built in 1954
  • Cooked-to-order breakfast (free)
  • Terrace on the roof
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

New Palm Tree Hotel offers 30 air-conditioned accommodations with safes and ceiling fans. This Mombasa hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Television
  • Refrigerator
  • Shower
  • Housekeeping (daily)
  • Safe
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free cooked-to-order breakfast daily from 7:00 AM to 9:00 AM.

Kitobero Cafe - This restaurant specializes in African cuisine and serves lunch only.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at 4 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at New Palm Tree Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KES 1500 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • New Palm Hotel
  • New Palm Tree
  • New Palm Tree Hotel
  • New Palm Tree Hotel Mombasa
  • New Palm Tree Mombasa
  • New Palm Tree Hotel Hotel
  • New Palm Tree Hotel Mombasa
  • New Palm Tree Hotel Hotel Mombasa

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.