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Grand Hyatt Mumbai Hotel and Serviced Apartments

5-star property
Bandra Kurla Complex vicinity, Mumbai, Maharashtra 1800 796 370
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3.3 out of 5
See all 3 wotif Reviews

"This hotel is very secure, with all cars being checked before entering, as well as security measures at the door. It is not at all daunting, everyone ... " More

By a verified traveller on Thu 19 Jan 2017

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Hotel Description

A luxury stay in the heart of Mumbai awaits you at Grand Hyatt Mumbai Hotel and Serviced Apartments. You'll be 2.9 km (1.8 mi) from U.S. Consulate General and 3.1 km (1.9 mi) from MMRDA Grounds. Highlights at this family-friendly hotel include 4 restaurants, 2 coffee shops/cafes, and a full-service spa.

A pampering day can include deep-tissue massages and Swedish massages along with detox wraps, body wraps, and aromatherapy. The fine-dining restaurant, China House Restaurant, serves Chinese cuisine and is open for lunch and dinner. The Bar is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the outdoor swimming pool, gym, spa tub, and sauna. 11571 square feet (1075 square meters) of event facilities include 5 meeting rooms and a conference center, and other business amenities include a business center and limo/town car service. Plus you'll find free WiFi in public areas, a kids' swimming pool, and a snack bar/deli. Buffet breakfast is available daily. Bring your pet along and take advantage of this property's pet-friendly amenities including food and water bowls and litter boxes. There's also free valet parking, along with the convenience of an airport shuttle.

With a stay at this 5-star Santacruz hotel, you'll be 3.8 km (2.4 mi) from Juhu Beach and 4.9 km (3.1 mi) from Phoenix Market City Mall.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$182* Per night/room 19 May - 20 May

Grand Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Apartment, 1 Bedroom, Patio

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (Diplomatic)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Courtyard View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Grand Hyatt Mumbai Hotel and Serviced Apartments ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Grand Hyatt Mumbai Hotel and Serviced Apartments

Everyone (3)
5 out of 5

Exemplary service, close to airport

Pros: There are three restaurants as well as a cafe and buffet - i ate at most and the food was delicious and the staff were friendly and helpful.
Location: The hotel is about 15 minutes from the airport, I didn't find much to do nearby, I took taxis to the places I wanted to visit
This hotel is very secure, with all cars being checked before entering, as well as security measures at the door. It is not at all daunting, everyone (while being thorough) is extremely friendly. I found all the staff to be very courteous and interested in conversation, and able to offer helpful advice. The room was beautifully appointed and very well maintained. I ate at the hotel (there are several restaurants) and enjoyed the food and service. It takes about 45 mins by car to get to India Gateway, and you will need a taxi to get to most places - the very helpful people at the door will call taxis or there are taxis and tuk tuks that wait outside the gate. The concierge will also arrange a car and driver for the day, if you want that. This was a lovely place to stay

Posted by , from Melbourne on 19 Jan. 2017

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2 out of 5

Poor communication

The staff don't seem to know what's going, breakfast is poor, the club lounge is very limited and over all very underwhelming. 5 star facilities, 3 star experience.

Posted by , from Sydney on 27 Dec. 2016

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3 out of 5

3 star experience.

Miscommunication inbetween, 2 totally different pricing for a private car service by 2 different agents which caused me delay and inconvenience in my meeting. On the next day upon inquiring about fifty five restaurant buffet offerings which is right behind the front desk, the agent said will get back which he never did. Eventually ended dinning somewhere else, too bad hotels loss, The food in Soma was mediocre, roomali roti tough, paneer was sour and off. However the chicken amritsari was good. The pool was unmaintained with crows taking a bath in the pool, the water stinked. A no no for me for my next visit!

Posted by , from M on 14 Dec. 2016

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About the Grand Hyatt Mumbai Hotel and Serviced Apartments

Location Bandra Kurla Complex vicinity, Mumbai, Maharashtra 400 055

Property Features

Grand Hyatt Mumbai Hotel and Serviced Apartments offers its guests a full-service spa, an outdoor pool, and a health club. There are 4 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business center, 5 meeting rooms, and limo/town car service. Event space at this hotel measures 11571 square feet (1075 square meters) and includes a conference center. A children's pool, a spa tub, and a sauna are also featured at the luxury Grand Hyatt Mumbai Hotel and Serviced Apartments. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Mumbai hotel.

  • 1 building
  • 648 guestrooms or units
  • 6 levels
  • 4 dining venues
  • 2 coffee shops
  • 11571 sq ft of conference space
  • 1075 sq m of conference space
  • Built in 2004
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking

Transport

  • Train station: Mumbai Santacruz Station (1.4 km / 0.9 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Grand Hyatt Mumbai Hotel and Serviced Apartments offers 648 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Mumbai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

China House Restaurant - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Fifty Five East - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Soma - This fine-dining restaurant specializes in Indian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Celini - This fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

The Bar - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Thai massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Grand Hyatt Mumbai Hotel and Serviced Apartments offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1500.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: INR 3000 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lbs per pet)
  • Food and water bowls and litter boxes are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, and Union Pay. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Car recommended
  • Events/parties not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Gloves are available for guests
  • Cashless transactions are available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 1250 for adults and INR 625 for children
  • Airport shuttle fee: INR 2200 per person (one-way)
  • Pet fee: INR 3000 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hyatt Mumbai
  • Grand Hyatt Mumbai Hotel
  • Mumbai Grand Hyatt
  • Grand Hyatt Hotel Mumbai
  • Grand Hyatt Mumbai Hotel Mumbai (Bombay)
  • Mumbai Hyatt
  • Grand Hyatt Mumbai Hotel Serviced Apartments
  • Grand Hyatt Mumbai Hotel and Serviced Apartments Hotel
  • Grand Hyatt Mumbai Hotel and Serviced Apartments Mumbai
  • Grand Hyatt Mumbai Hotel and Serviced Apartments Hotel Mumbai

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.