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A luxury stay in Newcastle awaits you at Holiday Inn Express Newcastle, an IHG Hotel. Within just a 15-minute stroll, you'll find NEX and Newcastle Civic Park. Highlights at this hotel include free breakfast, a 24-hour gym, and a bar/lounge.
The Great Room is open for breakfast. Business travelers can take advantage of 2 meeting rooms and a 24-hour business center. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. There's also the convenience of self parking.
Attractions within a 10-minute drive of this 4.5-star Newcastle West hotel include Newcastle Beach and John Hunter Hospital.
Holiday Inn Express Newcastle, an IHG Hotel ratings based on 331 Verified Reviews
Review Summary
4.5
out of 5
4.5 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Holiday Inn Express Newcastle, an IHG Hotel
Everyone (134)Couples (107)Family (56)
5 out of 5
hj
Posted by Andrew on 28 Apr. 2024
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Comment from Hotel Management
29 Apr. 2024
by The Reservations Team
Dear Andrew, Thank you for the fantastic 5-star rating! We're delighted to hear that you had a positive experience with us. Your satisfaction is our priority, and we're thrilled that we were able to meet your expectations. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We appreciate your support and look forward to serving you again soon!
5 out of 5
Property conveniently located, close to shops and transport. Standard of rooms and fittings excellent.
Posted by PAUL on 27 Apr. 2024
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Comment from Hotel Management
29 Apr. 2024
by The Reservations Team
Dear Paul, Thank you for the glowing 5-star review! We're thrilled to hear that you found our property conveniently located and enjoyed the proximity to shops and transport options. Providing our guests with easy access to amenities and attractions is a priority for us, and we're delighted that it enhanced your stay. It's also fantastic to know that you were impressed with the excellent standard of our rooms and fittings. Your satisfaction is our greatest reward, and we can't wait to welcome you back for another exceptional experience. See you soon!
4 out of 5
Holiday Inn Express Newcastle was very comfortable and convenient.
The staff were wonderful - very helpful and pleasant to deal with.
We loved the convenience of the parking and the included breakfast was very good - a real bonus that the hot buffet was actually hot and beautifully cooked!
Posted by Ann on 22 Apr. 2024
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Comment from Hotel Management
23 Apr. 2024
by The Reservations Team
Dear Ann, Thank you for sharing your experience with us! We're delighted to hear that you found Holiday Inn Express Newcastle to be comfortable and convenient. Our team takes great pride in providing excellent service, and it's wonderful to know that you found them helpful and pleasant. We're glad you enjoyed the convenience of our parking and that our breakfast buffet met your expectations. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back for another enjoyable stay soon!
5 out of 5
Excellent place to stay!
Posted by Nigel on 21 Apr. 2024
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Comment from Hotel Management
22 Apr. 2024
by The Reservations Team
Dear Nigel, Thank you for the perfect rating! We're delighted to see that you had an excellent experience during your stay. If there's anything specific that made your stay memorable, or if you have any suggestions for improvement, feel free to let us know. We look forward to welcoming you back for another outstanding stay in the future!
4 out of 5
Good
Posted by Karen, from Coogee on 21 Apr. 2024
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Comment from Hotel Management
22 Apr. 2024
by The Reservations Team
Dear Karen, Thank you for your feedback! We're glad to see that you had a positive experience overall. If there's anything we could have done to make your stay even better or any specific areas you enjoyed, please feel free to share. We appreciate your support and hope to have the opportunity to welcome you back for an even better experience in the future!
5 out of 5
Staff helpful and courteous. Great location. Short stroll to Light Rail / Train interchange. Tidy, clean room. Very comfortable bed and selection of soft / firm pillows. Complimentary breakfast was great.
Posted by Natalie on 21 Apr. 2024
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Comment from Hotel Management
22 Apr. 2024
by The Reservations Team
Dear Natalie, Thank you so much for taking the time to share your feedback with us! We're absolutely delighted to hear that you had such a positive experience during your stay.Our team works hard to ensure that every guest feels welcomed and well taken care of, so it's wonderful to know that you found our staff helpful and courteous. We take great pride in our prime location, and we're thrilled that it was convenient for your needs, especially being just a short stroll from the Light Rail / Train interchange.Cleanliness and comfort are paramount to us, so we're pleased to hear that your room was tidy and that you found the bed and selection of pillows very comfortable. Our complimentary breakfast is designed to kick-start your day on the right note, so we're thrilled that you enjoyed it.We truly appreciate your kind words and the opportunity to host you. It would be our pleasure to welcome you back for another outstanding stay whenever your travels bring you our way again!
5 out of 5
Central, comfortable, good amenities and check in staff were very helpful
Posted by Kylee on 14 Apr. 2024
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Comment from Hotel Management
15 Apr. 2024
by The Reservations Team
Dear Kylee, It's fantastic to hear that you had such a positive experience with us! We're thrilled that our central location, comfortable accommodations, and amenities met your needs.Our staff works hard to ensure that every guest feels welcome and taken care of, so we're delighted to hear that they were able to assist you during check-in.Thank you for choosing to stay with us, and we can't wait to welcome you back for another wonderful stay in the future!Kind Regards
5 out of 5
Posted by Frances on 13 Apr. 2024
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Comment from Hotel Management
16 Apr. 2024
by The Reservations Team
Dear Frances,Thanks for the perfect score! We're thrilled to hear that you had a fantastic stay with us. If there's anything else we can do to make your next visit even better, just let us know. We can't wait to welcome you back!Kind Regards
3 out of 5
Room smelled a bit musky when we first came in. We put air con on which cleared the smell.
Posted by Louise on 4 Apr. 2024
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Comment from Hotel Management
11 Apr. 2024
by The Reservations Team
Dear Louise, Thank you for taking the time to review your stay. We are glad to hear the aircon cleared the smell, however, have passed this feedback onto our Hotel Management team to look into. We hope to welcome you back soon.
4 out of 5
Good
Posted by Chanaka on 30 Mar. 2024
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Comment from Hotel Management
4 Apr. 2024
by Reservations
Thank you for taking the time to review your stay. We hope to welcome you back soon. Kind regards, The Reservations Team
About the Holiday Inn Express Newcastle, an IHG Hotel
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. Business amenities include a 24-hour business center and 2 meeting rooms. The luxury Holiday Inn Express Newcastle, an IHG Hotel also features a 24-hour fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. For a fee, parking is available. This 4.5-star Newcastle hotel is smoke free.
170 guestrooms or units
5 levels
Built in 2019
To-go breakfast (free)
Deli
Business center (24 hours)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Storage area for luggage
Front-desk safe
Newspapers in lobby (free)
Television in lobby
Elevator
No smoking on site
Water dispenser
Bar or lounge
Family Friendly Amenities
Family property
Free WiFi
Snack bar/deli
Laundry facilities
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
Transport
Train station: Newcastle Interchange Station (1.1 km / 0.7 mi)
Parking: Self parking available for a surcharge
Room Amenities
Holiday Inn Express Newcastle, an IHG Hotel offers 170 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
LED television
Satellite channels
Premium channels
Coffee maker
Luxury bedding
Shower
Cribs (free)
Housekeeping (daily)
Hair dryer
Laptop safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Sound-insulated rooms
Exterior corridor access
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Wardrobe or closet
Toothbrush and toothpaste available
Food & Drink
Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
The Great Room - This bar serves breakfast and light fare.
Nearby Activities
Recreational amenities at the hotel include a 24-hour fitness center.
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
No rollaway/extra beds available
Parking height restrictions apply
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
UnionPay
Staffed front desk
Smoke detector
LGBTQIA friendly
Credit card pre-authorisation
Property is cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is not available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are not in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities on site
Mobile key entry is not available
Food service has been amended for enhanced safety
Property follows sanitisation practices of COVID-19 Guidelines (WHO)
Property does not offer on-site COVID-19 testing
Property does not require health documentation at check-in
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Covered self parking fee: AUD 20 per night
Credit card charges are subject to a surcharge of 1.9 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Holiday Inn Express Newcastle Hotel
Inn Express Newcastle Hotel
Express Newcastle, An Ihg
Holiday Inn Express Newcastle
Holiday Inn Express Newcastle, an IHG Hotel Hotel
Holiday Inn Express Newcastle, an IHG Hotel Newcastle West
Holiday Inn Express Newcastle, an IHG Hotel Hotel Newcastle West
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
National Rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
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Frequently Asked Questions
Holiday Inn Express Newcastle, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.
Yep, Holiday Inn Express Newcastle, an IHG Hotel has a secured covered self car park for AUD 20 per night.
The closest beach to Holiday Inn Express Newcastle, an IHG Hotel is Newcastle Beach (2.5 km).
A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Express Newcastle, an IHG Hotel.
You bet! With amenities like laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise Holiday Inn Express Newcastle, an IHG Hotel is a hit with families.
You bet, visitors give high marks to the free on-the-go breakfast here! Offered weekdays from 6:30 AM to 9:30 AM and weekends between 7:00 AM and 10:00 AM, this is the spot to fuel up for a day of adventure.
No, Holiday Inn Express Newcastle, an IHG Hotel does not offer an airport shuttle service.
Check-in begins at 2:00 PM. Check-out time is 11 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
