10/10 Excellent
Josh
Travelled with partner
11 Feb 2024
Liked: Cleanliness, staff & service, property conditions & facilities
This was by far the best vacation me and my fiancee have ever had! From the moment we checked in the staff were unbelieveable! So friendly and accomodating! We were given an amazing welcome drink while we checked in and as we did that the bell hop swiftly had our luggae delivered to the room, we were then walked up and given a tour/walkaround of our room, the resort, and the events happening! The room was incredible! The air conditioning was nice and cold, the bed was incredibly comfy, and we always came back to our room very clean after a day out exploring! The breakfast every morning in the restaurant was incredible! The staff were perfect always making sure we were happy and that we had everything we needed and ontop of that they all made the effort to remember our names and every single one of them greeted us each and every morning which just made the experience feel magical!!! I could go on and on about how amazing this resort is but if im being honest, its not the resort that made our stay incredible but it was thanks to the most amazing staff that they have employed there! Demmy was vital to everything as he was there for us on and off shift if we had any issue he handled it immediatly! As well as him and the Sakala staff all got involved and helped me plan the perfect proposal for my fiancee from searching the island to find her fav flowers for the bouquet for the room right down to having a beautiful note written on our mirror and the whole room set up for her!
Josh
Stayed 14 nights in Jan 2024