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Biwako Hotel

4.0 star property
Upscale lakefront hotel, walk to Otsu Port

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Photo gallery for Biwako Hotel

In-room safe, desk, blackout curtains, iron/ironing board
View from room
Exterior
Buffet
Balcony view
Reviews
9.2

Wonderful

Popular amenities

  • PoolPoolPool
  • Breakfast available
  • HousekeepingHousekeepingHousekeeping
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Parking includedParking includedParking included

Explore the area

Map
2-40 Hama-Machi, Otsu, Shiga-ken, 520-0041
  • Popular LocationOtsu Port5 min walk
  • Popular LocationLake Biwa Canal9 min walk
  • Popular LocationBiwako Hall11 min walk
  • AirportKobe (UKB)87 min drive

Room options

View all photos for Premium Luxury Twin Room with View Bath VISTA [Adult-Only]

In-room safe, desk, blackout curtains, iron/ironing board

Premium Luxury Twin Room with View Bath VISTA [Adult-Only]

Highlights

Air conditioning
Club Lounge
TV
Blackout curtains
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Hairdryer
  • 42 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Luxury Twin Room with View Bath AQUA [Adult-Only]

In-room safe, desk, blackout curtains, iron/ironing board

Premium Luxury Twin Room with View Bath AQUA [Adult-Only]

Highlights

Air conditioning
Club Lounge
TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
Free bottled water
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room [Non-Smoking] - Lake View (40sqm)

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room [Non-Smoking] - Lake View (40sqm)

10/10 Exceptional

Highlights

Air conditioning
TV
Blackout curtains
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
  • 40 sq m
  • Lake view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room [Non-Smoking] - Lake View (33sqm)

Deluxe Twin Room [Non-Smoking] - Lake View (33sqm)

Deluxe Twin Room [Non-Smoking] - Lake View (33sqm)

10/10 Exceptional

Highlights

Air conditioning
TV
Blackout curtains
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
  • 33 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room [Non-Smoking] - Lake View (33sqm)

Superior Twin Room [Non-Smoking] - Lake View (33sqm)

Superior Twin Room [Non-Smoking] - Lake View (33sqm)

10/10 Exceptional

Highlights

Air conditioning
TV
Blackout curtains
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
  • 33 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room [Non-Smoking] - Lake View (40sqm)

Deluxe Twin Room [Non-Smoking] - Lake View (40sqm)

Deluxe Twin Room [Non-Smoking] - Lake View (40sqm)

9.9/10 Exceptional

Highlights

Air conditioning
TV
Blackout curtains
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
  • 40 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room [Non-Smoking] - Lake View (30sqm)

Deluxe Double Room [Non-Smoking] - Lake View (30sqm)

Deluxe Double Room [Non-Smoking] - Lake View (30sqm)

9.7/10 Exceptional

Highlights

Air conditioning
TV
Blackout curtains
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
  • 29.9 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Luxury Twin Room with View Bath AQUA [Adult-Only]

In-room safe, desk, blackout curtains, iron/ironing board

Premium Luxury Twin Room with View Bath AQUA [Adult-Only]

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Floor Natura Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Floor Natura Twin Room

  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Floor Lumina Twin Room(40㎡)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Floor Lumina Twin Room(40㎡)

  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Floor Lumina Twin Room(33㎡)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Floor Lumina Twin Room(33㎡)

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Floor Lumina Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Floor Lumina Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Luxury Twin Room with View Bath VISTA [Adult-Only]

In-room safe, desk, blackout curtains, iron/ironing board

Premium Luxury Twin Room with View Bath VISTA [Adult-Only]

  • Sleeps 2
  • 2 Single Beds

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About the area

Otsu

Biwako Hotel puts you in the heart of Otsu, within just a 10-minute stroll of Otsu Port and Biwako Flower Fountain. Highlights at this hotel include 4 restaurants, 2 bars/lounges and free self-parking. .The buffet restaurant, The Garden, is open for breakfast, lunch and dinner. Bar Bellago is the hotel's own bar. Enjoy the sauna, seasonal outdoor swimming pool and kids' swimming pool as well as access to hot springs. Added amenities include free Wi-Fi in public areas, a rooftop terrace and concierge services. Buffet breakfast is available daily. There's also the convenience of free train pick-up service. .Sights within a 20-minute walk of this 4-property class Otsu hotel include Lake Biwa Canal and Mii-dera.

What's nearby

  • Otsu Port - 5 min walk
  • Lake Biwa Canal - 9 min walk
  • Biwako Hall - 11 min walk
  • Mii-dera - 19 min walk
  • Omi Shrine - 4 min drive

Getting around

  • Biwako-Hamaotsu Station - 7 min walk
  • Keihan Yamashina - 7 min drive
  • Osaka (ITM-Itami) - 52 min drive

Restaurants

  • ロッテリア 浜大津アーカス店 - 4 min walk
  • 日本料理 おおみ - 4 min walk
  • モダン・ミール - 4 min walk
  • madocafe - 3 min walk
  • 近江牛専門店近江かど萬 - 6 min walk

About this property

Biwako Hotel

Upscale lakefront hotel, walk to Otsu Port
Biwako Hotel offers its guests hot springs, a sauna, and a seasonal outdoor pool. There are 4 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

A children's pool, a rooftop terrace, and barbecue grills are also featured at the business-friendly Biwako Hotel. A train station pick-up shuttle and A train station drop-off shuttle are free. Free self parking is available.

  • 175 guestrooms or units
  • 12 levels
  • 4 dining venues
  • 2 bars or lounges
  • Built in 1998
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Bellhop
  • Lift
Biwako Hotel offers 175 accommodations with a safe and complimentary bottles of water. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Public bath/onsen services include a yukata (Japanese robe). This service features separate men's and women's areas. There are hot springs on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 8:00 AM to 10:00 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: JPY 3,200 for adults and JPY 1,600 for children
  • 2 bars/lounges
  • 4 restaurants

Restaurants on site

  • Bar Bellago
  • HOSHI
  • OHMI
  • The Garden

Things to do

  • Bicycle rentals
  • Children's pool
  • Hot springs
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Rooftop terrace

Spa

  • Hot springs
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 12 floors
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Toilet with electronic bidet
  • Towels

Entertainment

  • TV

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 3 years and younger whose stay is included
Disposable personal items (toothbrush, razor, hair brush) are available on request in the lobby.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3200 for adults and from JPY 1600 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation.

We should mention

  • The seasonal pool will open in July and close in August.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Biwako Hotel
Biwako Hotel Otsu
Biwako Otsu
Biwako
Biwako Hotel Otsu
Biwako Hotel Hotel
Biwako Hotel Hotel Otsu

Frequently asked questions

What is the cancellation policy at Biwako Hotel?

Biwako Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Biwako Hotel?

Yep, Biwako Hotel has a free self car park.

Does Biwako Hotel have a pool?

Biwako Hotel has a seasonal outdoor pool and a kids' pool. The pool is open from July to August.

What luxury perks are available at Biwako Hotel?

Biwako Hotel features a sauna, 4 restaurants and 2 bars.

Does Biwako Hotel serve breakfast?

Yeah, buffet breakfast is offered daily.

Is there a free airport shuttle available at Biwako Hotel?

No, Biwako Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Biwako Hotel?

Yep, Biwako Hotel has 4 restaurants.

What time are check-in & check-out at Biwako Hotel?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Biwako Hotel?

No, pets are not allowed.

Biwako Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 337 out of 537 reviews" "
Rating 8 - Good. 160 out of 537 reviews" "
Rating 6 - Okay. 22 out of 537 reviews" "
Rating 4 - Poor. 8 out of 537 reviews" "
Rating 2 - Terrible. 10 out of 537 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Excellent shuttle bus transportation to and from the train station.
Stayed 2 nights in Dec 2023

10/10 Excellent

John

Stayed 2 nights in Sep 2023

10/10 Excellent

Eriko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Josephine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle service available to and from Otsu station. Spacious room and great public bath.
Stayed 1 night in Mar 2023

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location with beautiful lake view
Stayed 1 night in Jan 2023

10/10 Excellent

Pei Chung

Stayed 3 nights in Jan 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2022

10/10 Excellent

Machiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake view room
Liked the amazing lake view. It´s been a wonderful experience. I highly recomend to choose a lake view room!
Stayed 3 nights in May 2021

6/10 Okay

Chris

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Most of the hotel services are suspended. No shuttle bus, no luggage delivery, no pool, most of the restaurants and bar at the hotel are closed... Room and view beautiful but not worth the price when there is zero service. Staff was not terribly helpful.
Stayed 2 nights in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020