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Novotel Ottawa City Centre

4.0 star property
Eco-certified Ottawa hotel in Downtown Ottawa with fitness centre

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Photo gallery for Novotel Ottawa City Centre

Exterior
Terrace/patio
Property entrance
Superior 1 King with Double Pullout Sofa and Separate Seating Area
Breakfast, dinner, brunch served; international cuisine
Reviews
8.6

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Breakfast available
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar

Check out the area

Map
33 Nicholas St, Ottawa, ON, K1N 9M7
  • Popular LocationUniversity of Ottawa2 min walk
  • Popular LocationShaw Centre3 min walk
  • Popular LocationParliament Hill12 min walk
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)15 min drive

Room options

View all photos for Executive Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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The price is AU$969
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includes taxes & fees
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About the area

Ottawa

Novotel Ottawa City Centre places you in the centre of Ottawa, steps from University of Ottawa and within a short 5-minute stroll of Shaw Centre. Highlights at this eco-friendly hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The restaurant, The Albion Rooms, serves international cuisine and is open for breakfast, brunch and dinner. Enjoy the gym and pool loungers as well as access to bike hire. 1905 square feet (177 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 15-minute walk of this Downtown Ottawa hotel include Byward Market Square and National Gallery of Canada.

What's nearby

  • University of Ottawa - 2 min walk
  • Shaw Centre - 3 min walk
  • Byward Market Square - 6 min walk
  • National Gallery of Canada - 12 min walk
  • Parliament Hill - 12 min walk

Getting around

  • Rideau Station - 3 min walk
  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Ottawa International Airport (YOW) - 16 min drive

Restaurants

  • Poulet Rouge Rideau Centre - 2 min walk
  • JOEY Rideau - 2 min walk
  • McDonald's - 3 min walk
  • Clocktower Brew Pub - 2 min walk
  • Tim Hortons - 4 min walk

About this property

Novotel Ottawa City Centre

Eco-certified Ottawa hotel in Downtown Ottawa with fitness centre
Novotel Ottawa City Centre offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 1905 square feet (177 square metres) and includes conference space. A terrace, multilingual staff, and concierge services are also featured at the eco-certified Novotel Ottawa City Centre. For a fee, parking is available.

This Ottawa hotel is smoke free.

  • 1 building
  • 283 guestrooms or units
  • 9 levels
  • Conference rooms
  • 1905 sq ft of conference space
  • 177 sq. m of conference space
  • Built in 1988
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Ottawa City Centre offers 283 accommodations with laptop-compatible safes and espresso makers. LCD televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (CAD 30 per night)
  • Parking on site (CAD 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: CAD 25 for adults and CAD 11 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Albion Rooms

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • 1,905 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • Front entrance ramp
  • Hand-held showerhead
  • In-room accessibility
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 25 for adults and from CAD 11 for children
  • Self-parking fee: CAD 30 per night
  • Nearby parking fee: CAD 30 per night(15 ft away; open 24 hours)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Novotel Ottawa
Novotel Hotel Ottawa
Novotel Ottawa
Novotel Ottawa Hotel
Ottawa Hotel Novotel
Ottawa Novotel
Ottawa Novotel Hotel
Accor Ottawa
Novotel Ottawa Hotel Ottawa
Novotel Ottawa City Centre Hotel
Novotel Ottawa City Ottawa
Novotel Ottawa City Centre Hotel
Novotel Ottawa City Centre Ottawa
Novotel Ottawa City Centre Hotel Ottawa

Frequently asked questions

What is the cancellation policy at Novotel Ottawa City Centre?

Novotel Ottawa City Centre offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Ottawa City Centre?

As of 15 May 2024, prices found for a 1-night stay for 2 adults at Novotel Ottawa City Centre on 2 June 2024 start from AU$243.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Ottawa City Centre?

Yep, Novotel Ottawa City Centre has a self car park for CAD 30 per night.

Does Novotel Ottawa City Centre have a pool?

Novotel Ottawa City Centre has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Novotel Ottawa City Centre family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Novotel Ottawa City Centre is a hit with families.

Does Novotel Ottawa City Centre serve breakfast?

Yeah, buffet breakfast is available daily between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at Novotel Ottawa City Centre?

No, Novotel Ottawa City Centre does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Ottawa City Centre?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Ottawa City Centre?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Novotel Ottawa City Centre?

Furry friends are welcome at Novotel Ottawa City Centre, with food and water bowls on offer.

Novotel Ottawa City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 819 out of 1563 reviews" "
Rating 8 - Good. 448 out of 1563 reviews" "
Rating 6 - Okay. 158 out of 1563 reviews" "
Rating 4 - Poor. 82 out of 1563 reviews" "
Rating 2 - Terrible. 56 out of 1563 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Would definitely stay again!
Stayed 3 nights in Feb 2024

6/10 Okay

Jacqueline

Business traveller
Liked: Staff & service
Disliked: Room comfort
Ventilation issues made it a painful stay
This hotel is well located but the ventilation system has serious issues. First I was on the 9th floor and was boiling, my room felt like a sauna and I couldn’t sleep all night. I asked to change rooms, they put me on another floor which also had issues with room temperature, it was suddenly too cold and I had to crank up the heat so the air wasn’t cold. It’s probably the worse ventilation system I’ve seen and I travel a lot. The room was ok but bathrooms felt a bit out dated. Great located and the staff is very nice.
Stayed 2 nights in Feb 2024

8/10 Good

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities
Near everything
Stayed 1 night in Feb 2024

8/10 Good

Elana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I frequent this hotel often because of business travel. Overall, it’s excellent but there are a few things that annoy me and which I feel should be much better dealt with by the hotel. First, the water pressure in the showers is abysmal. If you have long hair, good luck rinsing it. Terrible. Second, the floor of my shower has often been a bit gray, even though the rest of the washroom is clean. The hotel rooms are also kept at a crazy 18C before guests check in, so the first couple hours of your stay in the room (during winter months) are painfully cold. Finally, there’s not enough light in the rooms. There are 3-4 tiny lamps placed across the room, but no overhead light to really give good visibility.
Stayed 2 nights in Feb 2024

8/10 Good

Leroy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was bad - very difficult to regulate, was a turn-off. The toiletries such as lotion was poor quality and difficult to dispense. I need to know these are addressed before returning.
Stayed 1 night in Feb 2024

6/10 Okay

Aline de

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
-
Stayed 1 night in Feb 2024

2/10 Terrible

brenda

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hallways were freezing within the hotel, going to the pool. There were no nonslip stairs. The pool was not cleaned regularly, and the fire alarm went off we are in the morning, because security did not do it. Job would not recommend this hotel at all.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay here! We walked all over the market and had a delicious charcuterie board in the hotel restaurant - best we have had. Room was spotless, bed comfortable and staff great!
Stayed 1 night in Feb 2024

2/10 Terrible

Dounia

Stayed 2 nights in Feb 2024

8/10 Good

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024