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Hotel Diamante Querétaro

4.0 star property
Upscale hotel near Aqueduct of Santiago de Querétaro

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Photo gallery for Hotel Diamante Querétaro

Outdoor pool, free pool cabanas, pool umbrellas
Deluxe Room, 2 Queen Beds, Non Smoking, City View
2 restaurants, breakfast served
Outdoor banquet area
Reception
Reviews
8.0

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Breakfast available
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service
  • RestaurantRestaurantRestaurant

Check out the area

Map
Anillo Vial II Fray Junípero Serra 1500, Colonia Arboledas, Querétaro, QUE, 76140
  • Popular LocationAqueduct of Santiago de Querétaro5 min drive
  • Popular LocationJosefa Ortiz de Domínguez Auditorium7 min drive
  • Popular LocationCorregidora Stadium8 min drive
  • AirportQuerétaro, Querétaro (QRO-Querétaro Intl.)37 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Junior Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Egyptian cotton bed sheets
  • 57 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Double Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Egyptian cotton bed sheets
  • 57 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Egyptian cotton bed sheets
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View

Deluxe Room, 2 Queen Beds, Non Smoking, City View

Deluxe Room, 2 Queen Beds, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Egyptian cotton bed sheets
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Egyptian cotton bed sheets
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Queretaro Zona Diamante, an IHG Hotel
Pool
Hot tub
Free airport shuttle
Parking included
4.4 out of 5, Excellent, (769)
The price is AU$208
for 1 night
includes taxes & fees
1 June - 2 June
Holiday Inn Queretaro Zona Diamante, an IHG Hotel

About the area

Querétaro

At Hotel Diamante Querétaro you'll be 3.8 km (2.3 mi) from Aqueduct of Santiago de Querétaro and 4.4 km (2.7 mi) from Paseo Querétaro Shopping Center. Highlights at this hotel include 2 restaurants, 2 bars/lounges and an outdoor swimming pool. .The restaurant, Thandi, is open for breakfast, lunch and dinner. Enjoy the 24-hour gym, kids' swimming pool, free pool cabanas and pool loungers. 120298 square feet (11176 square metres) of event facilities include 7 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and coworking space. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4-property class Querétaro hotel include Josefa Ortiz de Domínguez Auditorium and Corregidora Stadium.

What's nearby

  • Plaza del Parque Shopping Mall - 3 min drive
  • Aqueduct of Santiago de Querétaro - 5 min drive
  • Josefa Ortiz de Domínguez Auditorium - 7 min drive
  • Corregidora Stadium - 8 min drive
  • Querétaro Convention Center - 12 min drive

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 37 min drive

Restaurants

  • La Parilla Leonesa - 15 min walk
  • Tacos el Pata - 18 min walk
  • Starbucks - 3 min drive
  • Sushi Roll - 19 min walk
  • Chili's - 20 min walk

About this property

Hotel Diamante Querétaro

Upscale hotel near Aqueduct of Santiago de Querétaro
Hotel Diamante Querétaro offers its guests a kids' pool, an outdoor pool, and a 24-hour fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 7 meeting rooms, and coworking spaces are available. Event space at this hotel measures 120298 square feet (11176 square metres) and includes a conference centre. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Diamante Querétaro. Self parking is free.

This 4-star Querétaro hotel is smoke free.

  • 1 building
  • 139 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 120298 sq ft of conference space
  • 11176 sq. m of conference space
  • Built in 2010
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Bellhop
  • Lift
  • No smoking on site
Hotel Diamante Querétaro offers 139 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Beds feature Egyptian cotton sheets and premium bedding. Cable televisions are provided. Bathrooms include a separate bath and shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 299 for adults and MXN 150 for children
  • 2 bars/lounges
  • 2 restaurants
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Restaurante Terraza
  • Thandi

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (120,298 square foot of space)
  • Coworking space

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Lift
  • Smooth flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Building
  • Built in 2010
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • Streaming services
  • TV with cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 20 2024 to May 18 2024 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
The property will be renovating from 20 January 2024 to 25 May 2024 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business centre
  • Exterior

Guests will have access to the following alternative facilities during the renovation:

  • Recreational facilities

Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: MXN 1000 per pet, per week
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 46 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 400.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 299 for adults and from MXN 150 for children
  • Pet fee: MXN 1000 per pet, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 400.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Queretaro
Crowne Plaza Queretaro
Crowne Plaza Queretaro Diamante Hotel Queretaro
Crowne Plaza Queretaro Hotel

Frequently asked questions

What is the cancellation policy at Hotel Diamante Querétaro?

Hotel Diamante Querétaro offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Diamante Querétaro?

As of 18 May 2024, prices found for a 1-night stay for 2 adults at Hotel Diamante Querétaro on 24 May 2024 start from AU$136.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Diamante Querétaro?

Yep, Hotel Diamante Querétaro has a free self car park.

Does Hotel Diamante Querétaro have a pool?

Hotel Diamante Querétaro has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Hotel Diamante Querétaro?

Hotel Diamante Querétaro features an outdoor pool, free pool cabanas and 2 restaurants.

What makes Hotel Diamante Querétaro a romantic place to stay?

Al fresco dining and couples dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Diamante Querétaro.

Does Hotel Diamante Querétaro serve breakfast?

Sure does, cooked-to-order breakfast is available daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Diamante Querétaro?

No, Hotel Diamante Querétaro does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Diamante Querétaro?

Yep, you can grab a meal at Hotel Diamante Querétaro's onsite restaurant that serves breakfast, lunch and dinner.One of the dining venues will be unavailable from January 20 2024 to May 18 2024 (dates subject to change). The property will be renovating its bar from January 20 2024 until May 25 2024 (completion date subject to change).

What time are check-in & check-out at Hotel Diamante Querétaro?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Diamante Querétaro?

Cats and dogs are welcome at Hotel Diamante Querétaro, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 21 kg per pet.

Hotel Diamante Querétaro Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 97 out of 182 reviews" "
Rating 8 - Good. 34 out of 182 reviews" "
Rating 6 - Okay. 17 out of 182 reviews" "
Rating 4 - Poor. 12 out of 182 reviews" "
Rating 2 - Terrible. 22 out of 182 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Luz Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Feb 2024

2/10 Terrible

aldo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel in Queretaro
I recently had the unfortunate experience of staying at a hotel that ranks as the worst I've ever encountered. The room's condition was appalling – upon entering, I was greeted by leftover toilet paper on the floor, a broken soap stand in the shower, and a mattress so uncomfortable it was impossible to ignore. The room was permeated by a persistent cooking odor, as if someone had been preparing food in it all day, further compounded by an air conditioning unit that buzzed and whirred throughout the night, disrupting any chance of peaceful rest. Beyond the room's physical shortcomings, the service, or rather the lack of it, was equally disappointing. I have never encountered such a stark absence of hospitality and care during my extensive travels to Querétaro – having stayed in various hotels on more than 20 occasions. The severity of these issues compelled me to cut my planned six-night stay short, leaving after just one night. In an utterly unfair situation, I was forced to pay for an additional night simply to expedite my departure. This financial penalty added insult to injury, cementing my decision never to return. For those considering a visit to Querétaro, I implore you to seek accommodation elsewhere. The city boasts many superior hotels that promise a more pleasant and hassle-free stay. Please, do yourself a favor and avoid this hotel at all costs.
Stayed 6 nights in Feb 2024

8/10 Good

Julien, Miami

Business traveller
Liked: Cleanliness, staff & service
The rooms are older, but I like that. The staff was nice. Spacious and comfortable. The entrance is not well marked as it is right on a 2 way road and another hotel next door. They could advise that they are under renovations because the entrance in the hall is cut off and they still charge full price.
Stayed 1 night in Feb 2024

10/10 Excellent

Carlos

Stayed 1 night in Jan 2024

10/10 Excellent

Diana

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful from the start. Very pet friendly ,Max sure appreciated the treats!
Stayed 2 nights in Jan 2024

10/10 Excellent

damaris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La hospitalidad que ofrecieron fue de maravilla. Todos muy amables. Gracias por todo!
Stayed 3 nights in Nov 2023

2/10 Terrible

JOSE LUIS

Disliked: Cleanliness, amenities, property conditions & facilities
There was'nt any hot water. When asked at lobby they didn't help, give any reasons, just said it is what it is. So terrible, wouldnt recommend.
Stayed 1 night in Oct 2023

10/10 Excellent

Luz

Stayed 4 nights in Sep 2023

10/10 Excellent

H.Gonzalo

Stayed 1 night in Sep 2023

10/10 Excellent

Lylia, Lawrenceville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are nice and clean. The access to the Hotel is a little difficult but other than that everything else was great.
Stayed 2 nights in Aug 2023