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"Our family of 6 stayed for 8 night's. Cannot fault this place was absolutely amaziing. Service can not fault, our rooms were basic but so homely. Id o
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A family-friendly stay in Rarotonga awaits you at The Rarotongan Beach Resort & Lagoonarium. You'll be steps from Aroa Beach and 3.8 km (2.3 mi) from Wigmore's Waterfall. Highlights at this beachfront hotel include 2 restaurants, a full-service spa, and a private beach.
A day of pampering can include deep-tissue massages, hot stone massages, and detox wraps along with aromatherapy and reflexology. The restaurant, Captain Andys Bar & Grill, serves local and international cuisine and is open for breakfast, brunch, lunch, and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the outdoor swimming pool, free kids' club, gym, and outdoor tennis court. 4306 square feet (400 square meters) of event facilities include a meeting room and a conference center. Other amenities include WiFi in public areas, a snack bar/deli, and free supervised childcare. Each morning continental breakfast is served between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle.
Places within a 15-minute drive of this 4-star Arorangi hotel include Punanga Nui Market and Muri Night Markets.
The Rarotongan Beach Resort & Lagoonarium ratings based on 37 Verified Reviews
Review Summary
3.8
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for The Rarotongan Beach Resort & Lagoonarium
Everyone (10)Couples (11)Family (11)
5 out of 5
Our family of 6 stayed for 8 night's. Cannot fault this place was absolutely amaziing. Service can not fault, our rooms were basic but so homely. Id only suggest the breakfast buffet needs a little more as it was too basic but all in all we would highly recommend to anyone to book here
Posted by Stacey on 15 Apr. 2024
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Comment from Hotel Management
16 Apr. 2024
by The Rarotongan
Kia Orana Stacey,Thank you for your kind review. We are thrilled to hear your family had an amazing stay. Thank you for your feedback on breakfast. I have passed on your comments to our kitchen team. Thank you again for choosing to stay with us.Kind Regards,Haimona Browne Resort Manager
5 out of 5
I really enjoyed my stay.Loved the dining options ,the staff were wonderful.
I had breakfast included which was a tropical breakfast this was very convenient and gave me a good start to the day.I really enjoyed the Island night the meal was great and the dancers were brilliant.
Snorkelling out the front was just amazing really enjoyed.
I felt safe at the resort which is always a plus when your travelling alone.
Posted by Linda on 17 Mar. 2024
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Comment from Hotel Management
20 Mar. 2024
by The Rarotongan
Kia Orana Linda,Thank you for your kind review.We are pleased to hear you thoroughly enjoyed your stay and your meals. Thrilled that you experienced the snorkeling as well. It's a blast! Thank you again for choosing to stay with us and we look forward to welcoming you back soon. Kind Regards,Haimona Browne Resort Manager
3 out of 5
The breakfast was poor, no hot food and 28$ for cereal and toast canned fruit and pastries that we barely saw as they went first. I would expect
Hot breakfast for that price.
Posted by Carla on 20 Jan. 2024
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Comment from Hotel Management
8 Feb. 2024
by The Rarotongan
Kia Orana Carla,Thank you for your feedback. Please note that our breakfast buffet is tropical and does not include hot items. You can purchase hot items from our a la carte menu at an additional cost. Kind Regards,Haimona Browne Resort Manager
5 out of 5
Posted by Michaela on 18 Nov. 2023
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4 out of 5
We loved our stay at The Rarotongan and were returning after staying there 28 years ago on our honeymoon. We were pleased to find the resort still much the same and staff still welcoming, friendly and helpful. The new deck at the waters edge and the declaration of a marine reserve in the Lagoon are great initiatives. Fish feeding off the deck is a sight to behold and the lagoon teaming with sea life.
We travelled everywhere on the circle island bus that pulls up at reception 30mins past the hour in the clockwise direction and 10 past the hour (?) in the anticlockwise direction. Buy a 10 trip pass for $30 and get on and off where you like, just hail the bus and it’ll pull up anywhere!
On the downside, we were in a room that interconnected with another and unfortunately the interconnecting part was not well insulated which meant we could hear our neighbours frequent fights. We also found the breakfast buffet disappointing and a bit pricey for what it was so we skipped breakfast most days but the rest of the food and the cocktails were great.
It got very windy on our last couple of days which made the beach at The Rarotongan a bit unpleasant but a bus trip to Blackrock on the other side of the island means a sheltered beach can still be found. There’s also plenty of walks and cycling as cold or windy weather options.
Rarotonga is a great place to visit and the Rarotongan a great place to stay as a base
Posted by James on 24 Sep. 2023
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Comment from Hotel Management
26 Sep. 2023
by The Rarotongan
Kia Orana James,Thank you for your kind review. We are pleased to hear you had a lovely time and we look forward to welcoming you back again, soon. Thank you again for choosing to stay with us. Kind Regards,Haimona Browne Resort Manager
5 out of 5
Posted by Sherry on 1 Dec. 2022
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Comment from Hotel Management
1 Dec. 2022
by The Rarotongan
Kia Orana,Thank you for your five star review.We are thrilled to hear you had an amazing stay.Thank you again for choosing to stay with us.Kind Regards,Haimona Browne Resort Manager
4 out of 5
One of the best locations on the island, west facing, amazing sunsets at the restaurant and bar, and right on the best lagoon on the island. Bar staff were super nice and accomodating! The food was nice. Resort is great for kids. The deluxe room was clean and nice location onto the beach.
The resort in general is pretty rough around the edges, if it had a good renovation and was generally modernised to the level of some of the other resorts on Muri beach it would be the best on the island. In particular the rooms but more so entire pool and kids area which are really dated and run down.
The reception staff were a little rude and not particularly helpful when anything out of the normal happened such as a delayed flight.
This aside we had a lovely time and that lagoon…. Wow
Posted by Pablo on 23 Oct. 2022
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Comment from Hotel Management
25 Oct. 2022
by The Rarotongan
Kia Orana,Thank you for your review. We are pleased hear you a a lovely stay and that you enjoyed the beachfront location of the resort as well as the warm hospitality from our bar staff. I will personally be addressing your concerns with our front office team in an effort to improve in this area. Thank you again for choosing to stay with us. Kind Regards,Haimona Browne Resort Manager
4 out of 5
Posted by Pablo on 23 Oct. 2022
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Comment from Hotel Management
16 Mar. 2023
by The Rarotongan
Thank you for taking the time post a rating of your recent stay with us
4 out of 5
awesome spot , rooms a little tired
Posted by Ashley on 27 Apr. 2022
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Comment from Hotel Management
29 Apr. 2022
by The Rarotongan
Kia Orana,
Thank you for your review.
I am pleased to hear that you enjoyed the beachfront location of the resort. The resort enjoys a prime location directly on Aroa Lagoonarium Marine Sanctuary with beautiful white sand beaches, the island’s best all tide snorkeling with abundant tropical fish and occasional turtles and eagle rays as well as stunning sunsets. Guests can explore the marine sanctuary with complimentary kayaks, paddle boards, snorkels & masks, etc.
The latest 360-degree virtual tours are available online as well as photographs, room layout maps, and detailed descriptions to assist guests to identify the best accommodation option for their holiday. There are several higher category accommodation options which may have been preferable, and which can be viewed during our daily 2pm site inspection tour (subject to room categories being available). Alternatively, our Reservations team would be delighted to discuss your requirements with you and help you identify the best room category for your needs. The Reservations team can be contacted on email, freephone, or Live Chat.
Kind Regards,
Bob Taylor
General Manager
2 out of 5
The whole property is in need of an upgrade. Decor and furnishings are very tired. The breakfast provided is okay but they do run out of food regularly. Menu for lunch/dinner has been reduced considerably compared with what is online. Shuttle bus is very expensive at $30 pp each way. Taxi much cheaper. No entertainment or shows provided to entertain guests. Resort is understaffed at the bar and reception. Long wait to check in and check out.
Posted by a verified traveller on 13 Jun. 2021
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Comment from Hotel Management
13 Jun. 2021
by Bob Taylor, General Manager
Kia Orana, thank you for your feedback. We do have a Duty Manager available between 7am and 9pm daily who would have been delighted to address your concerns. As we are in the process of re-opening after 14 months of border closures, new menus are being developed as we can access supplies. The shuttle busy is a service provided by a third party not the resort but we will pass on your feedback to them. There are also taxis and rental cars available as well as the local bus. We do have live entertainment most nights but many of the attractions around the island are only slowly getting restarted as it has only been a few weeks since the borders reopened with less than 10% of the flights that we previously had so not every venue if fully open around the island. We are just in the process of rolling out the ability to check in online that should make more efficient the check in process. If you have any more specific feedback, please feel free to contact us directly.
About the The Rarotongan Beach Resort & Lagoonarium
Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with complimentary cabanas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Rarotongan Beach Resort & Lagoonarium like a complimentary children's club and an outdoor pool. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. This beach hotel also offers outdoor tennis courts, a fitness center, and a garden. Free self parking is available. Smoking is allowed in designated areas at this 4-star Rarotonga hotel.
104 guestrooms or units
2 levels
12 buildings
2 dining venues
4306 sq ft of conference space
400 sq m of conference space
Built in 1977
Karaoke
Deli
Kid's club (free)
Supervised kid's activities (free)
Childcare (surcharge)
Cabanas on the beach (free)
Beach lounge chairs
Towels for the beach
Poolside lounge chairs
Conference center
Breakfast available (surcharge)
Coffee in lobby
Self-service laundry
Front desk (24 hours)
Express check-out
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Game room or arcade
Pool or billiards table
Library
Convenience store
Terrace
Garden
Outdoor picnic space
Gift shop
Computer for guest use
Television in lobby
Onsite shopping
Smoking in designated areas
Bar or lounge
Bar by the pool
Internet
Available in all rooms:
WiFi (surcharge)
, High-speed internet access
Available in some public areas:
WiFi (surcharge)
, Wired internet access - surcharge
Parking
Free self parking
, Free parking nearby
Transport
Property shuttles: Airport shuttle and shopping center shuttle
Parking: Free self parking
Room Amenities
The Rarotongan Beach Resort & Lagoonarium offers 104 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Rarotonga hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.
In-room dining (limited hours)
Flat-screen television
Satellite channels
Refrigerator
Microwave
Coffee maker
Luxury bedding
Housekeeping (daily)
Childcare in room (surcharge)
Massage in room (surcharge)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Exterior corridor access
Air conditioning
Ceiling fan
Unique decor
Connecting rooms available
Wardrobe or closet
Food & Drink
For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.
Captain Andys Bar & Grill - This beachfront restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Te Vaka Restaurant - This beachfront restaurant specializes in local and international cuisine and serves breakfast only. Reservations are required. Open daily.
Onsite venue #5 - bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.
Spa Services
Body treatments
Facial treatments
Number of treatment rooms 2
Couples treatment rooms
Massages on beach
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Massages
Hot stone massage
Deep tissue massage
Prenatal massage
Reflexology
Sports massage
Detoxification wrap
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions and an access code. Front desk staff will greet guests on arrival.
The Rarotongan Beach Resort & Lagoonarium offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 17 children stay free when using existing bedding.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. Parties and events are allowed on site.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
No cots (infant beds) available
No lifts
Children stay free
Service animals are allowed
Service animals are exempt from fees/restrictions
Number of children who can stay for free – 17
Debit cards
UnionPay
Events/parties allowed
Guests will receive an email with special check-in instructions
Staffed front desk
Smoke detector
Security system
Children stay free - maximum age 0
Guest will receive an email before arrival 24 hours
Property is cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are not in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
Individually wrapped food options are available through room service
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities on site
Property follows sanitisation practices of Ecolab (3rd party expert - Global)
Mobile key entry is not available
Food service has been amended for enhanced safety
Property follows sanitisation practices of COVID-19 Guidelines (CDC)
Property does not offer on-site COVID-19 testing
Property does not require health documentation at check-in
Guest education on local ecosystems and culture
Comprehensive food waste policy
Comprehensive recycling policy
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: approximately NZD 28 for adults and NZD 16 for children
Fee for in-room wireless internet: NZD 10 per day (2-device limit, rates may vary)
Fee for wireless internet in public areas: NZD 10 per day (2-device limit, rates may vary)
Fee for wired internet in public areas: NZD 18 per hour (rates may vary)
Airport shuttle fee: NZD 60 per person (roundtrip)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Rarotongan Beach Resort
Rarotongan Beach Resort Lagoonarium
Resort Lagoonarium
Rarotongan Beach Lagoonarium
The Rarotongan Beach Resort Spa
The Rarotongan & Lagoonarium
The Rarotongan Beach Resort & Lagoonarium Hotel
The Rarotongan Beach Resort & Lagoonarium Rarotonga
The Rarotongan Beach Resort & Lagoonarium Hotel Rarotonga
You should know
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 17 children stay free in the same room as the parent or guardian when using exisiting bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions
The Rarotongan Beach Resort & Lagoonarium offers free cancellation on select room rates. Check out the cancellation policy for more info.
Yep, The Rarotongan Beach Resort & Lagoonarium has a free self car park.
Yep, there is an onsite spa at The Rarotongan Beach Resort & Lagoonarium. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.
The Rarotongan Beach Resort & Lagoonarium has a pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.
The Rarotongan Beach Resort & Lagoonarium features a private beach, a full-service spa and an outdoor pool.
Couples spa treatments and beachfront dining, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at The Rarotongan Beach Resort & Lagoonarium.
You bet! With amenities like a free kids' club and free supervised childcare, as well as baby baths and childcare services in the guestrooms, it's no surprise The Rarotongan Beach Resort & Lagoonarium is a hit with families.
No, but there's an airport shuttle that runs 24 hours a day on request for a fee.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
