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Hyatt House San Juan

3.5 star property
Comfortable hotel, walk to Pan American Pier

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Hyatt House San Juan

Photo gallery for Hyatt House San Juan

Outdoor pool
Front of property - evening/night
Room, 1 King Bed, Bay View (San Juan) | Private kitchenette
Daily buffet breakfast for a fee
Pet-friendly

Overview of Hyatt House San Juan

Reviews
9.0

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • LaundryLaundryLaundry

Explore the area

Map
615 Ave Fernandez Juncos, Distrito de Convenciones, San Juan, 00907
  • Popular LocationDistrito T-Mobile6 min walk
  • Popular LocationPan American Pier8 min walk
  • Popular LocationPuerto Rico Convention Center9 min walk
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)11 min drive

Room options

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub

Studio Suite, 1 King Bed, Accessible, Bathtub

Studio Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite King

Studio Suite King

Studio Suite King

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan) | Private kitchen

Suite, 1 Bedroom, Bay View (San Juan)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom King Suite

One Bedroom King Suite

One Bedroom King Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan) | Private kitchen

Suite, 1 Bedroom, Bay View (San Juan)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bay View (Den, No Sofabed)

Room, 2 Queen Beds, Bay View (Den, No Sofabed) | View from room

Room, 2 Queen Beds, Bay View (Den, No Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Private kitchenette

Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guestroom King View

Guestroom King View | Living area

Guestroom King View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Den, No Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds (Den, No Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Bay View (San Juan)

Room, 1 King Bed, Bay View (San Juan)

Room, 1 King Bed, Bay View (San Juan)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
  • 30 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hyatt Place San Juan
Breakfast included
Pet-friendly
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1005)
The price is AU$558
for 1 night
includes taxes & fees
17 May - 18 May
Hyatt Place San Juan

About the area

San Juan

At Hyatt House San Juan you'll be within just a 10-minute stroll of Distrito T-Mobile and Pan American Pier. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a 24-hour gym. .H Bar is the hotel's own bar, serving drinks along with light fare. Business amenities include a meeting room and a 24-hour business center. Added amenities include free WiFi in public areas, a gym, and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also self parking, along with the convenience of a free beach shuttle. .Sights within a 10-minute walk of this 3.5-star Santurce hotel include Puerto Rico Convention Center and Escambron Beach is within 30 minutes.

What's nearby

  • Distrito T-Mobile - 6 min walk
  • Pan American Pier - 8 min walk
  • Puerto Rico Convention Center - 9 min walk
  • Condado Beach - 13 min walk
  • Escambron Beach - 4 min drive

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 11 min drive

Restaurants

  • Choices Sheraton - 7 min walk
  • Medalla Arena - 6 min walk
  • Denko Asian Eatery - 6 min walk
  • Éter Rooftop & Lounge - 7 min walk
  • Casita Miramar - 10 min walk

About this property

Hyatt House San Juan

Comfortable hotel, walk to Pan American Pier
Hyatt House San Juan offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center and a meeting room are available. A terrace, barbecue grills, and an arcade/game room are also featured at the business-friendly Hyatt House San Juan. Parking is available for a fee.

This 3.5-star San Juan hotel is smoke free.

  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hyatt House San Juan offers 126 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free beach shuttle
  • Onsite parking available only on request
  • Parking on site (USD 18 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rug in room
  • Ceiling hoist
  • Hardwood flooring in room
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 6 floors
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian-cotton sheets
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For more details, please contact the property using the information on the booking confirmation
Guests under 11 years old must provide proof of a negative PCR/antigen test (issued within 72 hours before check-in) during check-in.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a one-time cleaning fee of USD 100
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 18.314 percent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 18.00 per night
  • Pet fee: USD 75 per pet, per stay plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt House Hotel San Juan
Hyatt House San Juan
Hyatt House San Juan Aparthotel
Hyatt House Aparthotel
Hyatt House San Juan Hotel
Hyatt House San Juan San Juan
Hyatt House San Juan Hotel San Juan

Frequently asked questions

What is the cancellation policy at Hyatt House San Juan?

Hyatt House San Juan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt House San Juan?

As of 3 May 2024, prices found for a 1-night stay for 2 adults at Hyatt House San Juan on 29 May 2024 start from AU$329.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt House San Juan have a pool?

Hyatt House San Juan has a pool.

What makes Hyatt House San Juan a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hyatt House San Juan.

Is Hyatt House San Juan family-friendly?

You bet! With amenities like an arcade and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise Hyatt House San Juan is a hit with families.

Does Hyatt House San Juan serve breakfast?

Yeah, our guests enjoy the buffet brekkie here!

Is there a free airport shuttle available at Hyatt House San Juan?

No, Hyatt House San Juan does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt House San Juan?

Yep, they've got a lounge bar and an onsite restaurant.

Hyatt House San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 654 out of 1002 reviews" "
Rating 8 - Good. 223 out of 1002 reviews" "
Rating 6 - Okay. 66 out of 1002 reviews" "
Rating 4 - Poor. 31 out of 1002 reviews" "
Rating 2 - Terrible. 28 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dale, Las Cruzes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the cruise port, Olive Garden and Steak House. Rooms were clean and convenent.
Stayed 1 night in Jan 2024

10/10 Excellent

Bhasker

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice a stay
Stayed 2 nights in Jan 2024

6/10 Okay

Verified traveller

Decent hotel, cookie cutter US type.. Way too expensive for value. Should not have resort fee when there is no resort, or charge parking when there is a massive empty lot. It's not all about making money
Stayed 2 nights in Jan 2024

4/10 Poor

Lirong

Travelled with family
Disliked: Staff & service
On the first night of my arrival at the hotel, I encountered several issues. There was only one thin blanket provided for the sofa bed, and there were no fitted sheets, flat sheets, and extra pillows. I called the front desk several times and finally, a guy answered my call. The front desk asked me why I need extra blanket and sheets, and I explained that the room was cold, the sofa bed was not very clean and two persons needed to sleep on the sofa bed. The front desk told me that he was the only one present now and asked me to wait. Despite waiting for more than one hour and feeling very sleepy, I had to go down to the front desk again, only to find no one was there. After waiting for some time, the guy finally returned and looked annoyed. He gave me the sheets, but I found the sheets were damp when I unfolded them in the room. I had to go down to the front desk again and the guy told me that damp sheets are Hyatt Standard as they supposedly made it easier to cover the bed. I did not believe what he told me and insisted on getting new ones. Eventually, he reluctantly provided me with another new sheet which turned out to be very dry. Despite the unpleasant experience, the sofa bed was not comfortable. The quality of room service varied, with some days being clean and some days not. Additionally, the hotel's advertised swimming pool on Expedia looks so beautiful, turned out to be a tiny outdoor pool. The breakfast ends at 9AM. Make sure to get up early during weekends.
Stayed 5 nights in Jan 2024

8/10 Good

Marie, Poewell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, clean, good breakfast and friendly staff. Shuttle was very handy and dependable.
Stayed 4 nights in Jan 2024

8/10 Good

Alondra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. The only thing that stood out was that the bathroom door in our room had a broken lock. It never really fully closed. But awesome hotel. Really calm and quiet.
Stayed 1 night in Jan 2024

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service
hotel in the convention center district. Convenient to cruise port. Nice breakfast selection including custom omelettes. Hotel has a bar; bartender makes a great mojito. They do have a dinner menu but they were either out of items or it was pretty bland. All the ice machines were broken. Studio room was good size but musty smelling. Small pool but no bar service. Not a bad hotel,but overpriced for what it is
Stayed 2 nights in Jan 2024

10/10 Excellent

Adalia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was hospitable especially Norma . Always pleasant and charming giving us much recommendations . Will return again
Stayed 4 nights in Jan 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
We love the layout of this hotel. So comfortable! Nice workout room. Such a beautiful facility! 4 minutes from the cruiseport.
Stayed 1 night in Jan 2024

10/10 Excellent

Mónica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jan 2024