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Ola Santiago Providencia, Tapestry Collection by Hilton

4.0 star property
Upscale hotel connected to a shopping centre in Providencia

Choose dates to view prices

Photo gallery for Ola Santiago Providencia, Tapestry Collection by Hilton

Interior detail
Exterior
Exterior
49-inch flat-screen TV with cable channels, TV
Exterior
Reviews
9.2

Wonderful

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • BarBarBar
  • Parking includedParking includedParking included

Explore the area

Map
Holanda 307, Santiago
  • Popular LocationCostanera Center7 min walk
  • Popular LocationPlaza de Armas6 min drive
  • Popular LocationSan Cristobal Hill13 min drive
  • AirportSantiago (SCL-Arturo Merino Benitez)32 min drive

Room options

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, laptop workspace

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Accessible (Mobility & Hearing/Roll-In Shower)

Premium bedding, minibar, in-room safe, laptop workspace

Junior Suite, 1 Queen Bed, Accessible (Mobility & Hearing/Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Double Beds, Accessible (Hearing)

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Hairdryer
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Double Beds

9.7/10 Exceptional

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Hairdryer
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Hairdryer
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Novotel Santiago Providencia
Pool
Spa
Pet-friendly
Free WiFi
4.5 out of 5, Wonderful, (633)
The price is AU$286
for 1 night
includes taxes & fees
12 June - 13 June
Novotel Santiago Providencia

About the area

Santiago

At Ola Santiago Providencia, Tapestry Collection by Hilton, you'll be connected to a shopping centre and 0.6 km (0.4 mi) from Costanera Center. Highlights at this hotel include free self-parking, a bar/lounge and a conference centre. .UGO BAR&FOOD is open for lunch and dinner. Enjoy the gym, seasonal outdoor swimming pool, kids' swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. Buffet breakfast is available daily. There's also limited parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4-property class Providencia hotel include Plaza de Armas and Santiago Town Square.

What's nearby

  • Costanera Center - 7 min walk
  • Plaza de Armas - 6 min drive
  • Julio Martinez Pradanos National Stadium - 7 min drive
  • Palacio de la Moneda - 8 min drive
  • San Cristobal Hill - 13 min drive

Getting around

  • Parque Almagro Station - 8 min drive
  • Tobalaba Station - 8 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 32 min drive

Restaurants

  • Beppo Café - 3 min walk
  • Etienne Marcel - 2 min walk
  • Los Canallas - 4 min walk
  • El Honesto Mike - 5 min walk
  • Oggi - 2 min walk

About this property

Ola Santiago Providencia, Tapestry Collection by Hilton

Upscale hotel connected to a shopping centre in Providencia
Ola Santiago Providencia, Tapestry Collection by Hilton offers its guests a seasonal outdoor pool, a fitness centre, and a children's pool. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include a business centre and 4 meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at Ola Santiago Providencia, Tapestry Collection by Hilton. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Santiago hotel is smoke free.

  • 196 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Ola Santiago Providencia, Tapestry Collection by Hilton offers 196 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 20 for adults and USD 20 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • UGO BAR&FOOD

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar in shower (102 centimetre high)
  • Lift (140 centimetre wide door)
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Free local calls
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 24 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 20 for children
  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 40 (one-way), (up to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 24 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    Guests must contact this property in advance to reserve cots/infant beds and on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • The seasonal pool will open in October and close in March.
  • Pool access available from 10:00 AM to 8:00 PM
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ugo Hotel
Ola Santiago Providencia, Tapestry Collection by Hilton Hotel
Ola Santiago Providencia, Tapestry Collection by Hilton Santiago

Frequently asked questions

What is the cancellation policy at Ola Santiago Providencia, Tapestry Collection by Hilton?

Ola Santiago Providencia, Tapestry Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ola Santiago Providencia, Tapestry Collection by Hilton?

As of 29 May 2024, prices found for a 1-night stay for 2 adults at Ola Santiago Providencia, Tapestry Collection by Hilton on 16 June 2024 start from AU$144.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ola Santiago Providencia, Tapestry Collection by Hilton?

Yep, Ola Santiago Providencia, Tapestry Collection by Hilton has a free self car park. Onsite parking is limited.

Does Ola Santiago Providencia, Tapestry Collection by Hilton have a pool?

Ola Santiago Providencia, Tapestry Collection by Hilton has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 8:00 PM (Seasonal outdoor pool open from October to March).

What makes Ola Santiago Providencia, Tapestry Collection by Hilton a romantic place to stay?

Al fresco dining and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Ola Santiago Providencia, Tapestry Collection by Hilton.

Does Ola Santiago Providencia, Tapestry Collection by Hilton serve breakfast?

Yeah, our travelers quite like the buffet breakfast here! Served daily, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Ola Santiago Providencia, Tapestry Collection by Hilton?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Ola Santiago Providencia, Tapestry Collection by Hilton?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Ola Santiago Providencia, Tapestry Collection by Hilton?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Ola Santiago Providencia, Tapestry Collection by Hilton?

No, only service animals are allowed.

Ola Santiago Providencia, Tapestry Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 183 out of 256 reviews" "
Rating 8 - Good. 49 out of 256 reviews" "
Rating 6 - Okay. 14 out of 256 reviews" "
Rating 4 - Poor. 6 out of 256 reviews" "
Rating 2 - Terrible. 4 out of 256 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merci au personnel
Le personnel était très attentionné
Stayed 2 nights in Feb 2024

10/10 Excellent

Brent, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at the Ola Santiago was really good. It's a new modern hotel, and the room is really clean. The staff are absolutely amazing as we had to change our flight with latam, and the airline was being difficult. I definitely recommend the hotel. In a perfect world, I'd recommend the hotel offer a box of Kleenex and a larger sink area to get ready in the morning. We also had the breakfast, which is good, but got a little bit boring on the 4th day of having breakfast at the hotel. Great hotel, I recommend staying here!
Stayed 4 nights in Feb 2024

10/10 Excellent

James R, Orlando

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Feb 2024

10/10 Excellent

Loretta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very modern and it took a little time for us as seniors to get use to the modern aspects. However once this was accomplished with the help of the cheerful staff. It was very comfortable. The breakfast was great, the outside and pool area were adequate and we enjoyed utilizing it. Lots of restaurants in area, very walkable. Great experience.
Stayed 3 nights in Feb 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Loreto the manager was super nice always willing to help you.
Stayed 2 nights in Feb 2024

10/10 Excellent

Irene, Indian Trail

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs were very kind.
Stayed 2 nights in Jan 2024

10/10 Excellent

Felipe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Robert

Travelled with partner, Travelled with group
Great stay, staff very pleasant and helpful.
Stayed 3 nights in Jan 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Property conditions & facilities, room comfort
Disappointing Stay
Extremely disappointing stay. The room is designed with style over performance. The double room had 1 “seat” positioned underneath a large lampshade so that each time you stood you would hit your head with the lampshade. There was 1 Nespresso cafe pod for 2 guests. This wasn’t replenished daily. During our 4 day stay we received a replacement pod on one occasion. The same applied to bottled water. There was 1 free bottle of water for 2 guests and 1 glass to drink it from. Seriously? Either don’t provide these items or provide a sufficient quantity for the number of guests. Toiletries. There was no hand soap in the dispenser and the shampoo ran out too on the second day. This should be checked daily by housekeeping. I found a used plastic conditioner bottle on the bathroom window ledge. On our second night we received a small bar of soap each and conditioner bottle (the same as I found discarded by a previous guest). Were we meant to receive this on day 1 or should this be replenished daily? It wasn’t! Bathroom window. The window above the shower had no blind or method of closing. Our first room was overlooked by another building who could see into our bathroom window! When I complained we moved to another room which still had the same problem (I was told it effects all rooms) but was less overlooked. The window is tinted, however, when the room light is on the tint doesn’t function. This also caused light to bleed into the room if the bathroom door was left open! Design ove
Stayed 5 nights in Jan 2024

10/10 Excellent

Heath

Stayed 5 nights in Jan 2024