Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.
A terrace, tour or ticket assistance, and laundry facilities are also featured at the business-friendly Cocoa Hotel Residence São Tomé. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.