We slept well, and found the bed one of the most comfortable we've ever had on a road trip. The room was clean and quiet. The breakfast was substantial, offering eggs + either bacon or sausage. Our room was tended to the very first day of our stay, with trash emptied, bedding straightened, and the bathroom set straight. We did not feel we needed everyday attention during our 4-night stay, so we put a "do not disturb" sign out for the rest of the visit.
Our few complajnts would be:
> Slow wi-fi: the connection dropped often, or sites loaded slowly.
> Dim lighting: table lamps were so dim that it was hard to read by. Also, there was no light overhead in the shower/tub.
> Heat-A/C unit switched on/off repeatedly during the last night of our stay, beginning at 4 AM. This woke us up & kept us awake for a while. Thankfully, we always travel with a floor fan to provide "white noise." The heat unit had performed perfectly up until then. We did mention it to the front desk staff before we left.
> The mini-fridge was so cold that everything we placed in it froze solid, including bottled water, cream cheese, and boiled eggs.
Otherwise, our stay was comfortable and generally restful. The staff was freindly and attentive. We would recommend this Comfort Inn - Springfield and would return to it ourselves.