6/10 Okay
Helene Luise
Travelled with partner
27 Oct 2023
Liked: Cleanliness, staff & service, amenities
I last stayed 20 years ago - the hotel hasn’t changed. Unfortunately the rooms are very dated & have washable plastic curtains. There is a very strong smell of damp in certain corridors & we had to move rooms when we first arrived, because the smell of damp was so strong. Breakfast is a well-oiled machine & reminded me very much of a cruise ship - in fact the way the hotel is run reminds of a cruise ship. The staff were lovely & couldn’t do enough for us, but we felt uncomfortable as there wasn’t a white face amongst them & this smacked of colonialism! The hotel is very tired & dated & needs a proper facelift - get rid of the brown furniture in the bedrooms & cane furniture in the lounging areas & put comfortable sofas & real curtains & white units to modernise the place. Please get rid of the damp, this is a serious issue.
Helene Luise
Stayed 5 nights in Oct 2023