At Citadines Xinghai Suzhou you'll be 1.7 km (1.1 mi) from Gate to the East and 1.9 km (1.2 mi) from In City Shopping Mall. Highlights at this aparthotel include a restaurant, and in-room kitchens and free WiFi. .Each apartment is soundproofed and features an LCD TV with satellite channels, along with free wired Internet, a dining area and a sitting area. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include slippers and free toiletries. Free bottled water, a safe and a hairdryer are also available. .This business-friendly aparthotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include laundry facilities, concierge services and a 24-hour front desk. Buffet breakfast is available daily. There's also self parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 4-property class Suzhou Industrial Park aparthotel include Suzhou Center and Jinji Lake.
Pudong International Airport (PVG) - 116 min drive
Restaurants
三味日本料理 - 4 min walk
陆振兴 - 1 min walk
外婆家 - 3 min walk
浅草日本料理 - 4 min walk
山珍宝大酒店 - 2 min walk
About this property
Entire place
Citadines Xinghai Suzhou
Upscale Suzhou aparthotel in Suzhou Industrial Park with fitness centre
There's a restaurant on site. Public spaces have free WiFi and wired Internet. A business centre and meeting rooms are available. An airport shuttle (available 24 hours) is available for a fee. A fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Citadines Xinghai Suzhou. Limited parking is available for a fee and is offered on a first-come, first-served basis.
Smoking is allowed in designated areas at this 4-star Suzhou aparthotel.
1 building
167 guestrooms or units
26 levels
Conference rooms
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff members are multilingual
Storage area for luggage
Front desk safe
Concierge
Newspapers in lobby (free)
Television in lobby
Bellhop
Lift
Smoking in designated areas
Dining venue
Citadines Xinghai Suzhou offers 167 air-conditioned accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. LCD televisions come with satellite channels. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
Languages
Chinese (Mandarin), English, Japanese
Property amenities
Internet
Available in the apartment: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Self parking on site (CNY 40 per day)
Limited on-site parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request
On-site car hire
Family friendly
Children stay free (see details)
Kitchen
Fridge
Stovetop
Microwave
Cookware/dishes/utensils
Electric kettle
Dining
Daily buffet breakfast available for a fee: CNY 53 per person
A restaurant
Bedrooms
Bed sheets provided
Rollaway/extra beds: CNY 106.0 per night
Bathroom
1 bathroom
Free toiletries
Hair dryer
Shower/bathtub combination
Slippers
Towels provided
Living spaces
Dining room
Sitting area
Entertainment
LCD TV with cable/satellite service
TV in a common area
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
meeting rooms
Business centre
Desk
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Designated smoking areas
Services and conveniences
Concierge services
Daily housekeeping
Safe
Multilingual staff
Iron/ironing board
Phone
Luggage storage
Safe at front desk
Free newspapers (reception)
24-hour front desk
Location highlights
In the business district
In the shopping district
Things to do
Gym on site
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
167 rooms
26 floors
1 building
Comprehensive food waste policy
No plastic coffee stirrers
Policies
Check-in
Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Citadines Xinghai Suzhou
Children and extra beds
Children are welcome.
Kids stay free! One child 5 years old or younger stays free when using existing bedding.
Rollaway/extra beds are available for CNY 106.0 per night.
Cots (infant beds) are not available.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately CNY 53 per person
Airport shuttle fee: CNY 636 per vehicle (one-way)
Self-parking fee: CNY 40 per day
Rollaway bed fee: CNY 106.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International and Union Pay. Cash is not accepted. The property is professionally cleaned. Contactless check-out is available.
We should mention
One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Pets and service animals are not allowed on site.
National rating
For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
Citadines Suzhou
Citadines Suzhou Xinghai
Citadines Xinghai
Citadines Xinghai Hotel
Citadines Xinghai Hotel Suzhou
Citadines Xinghai Suzhou
Citadines Hotel Suzhou
Citadines Xinghai Suzhou Aparthotel
Citadines Xinghai Aparthotel
Citadines Xinghai Suzhou Suzhou
Citadines Xinghai Suzhou Aparthotel
Citadines Xinghai Suzhou Aparthotel Suzhou
Frequently asked questions
What is the cancellation policy at Citadines Xinghai Suzhou?
Citadines Xinghai Suzhou offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at Citadines Xinghai Suzhou?
As of 21 May 2024, prices found for a 1-night stay for 2 adults at Citadines Xinghai Suzhou on 26 May 2024 start from AU$99.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is parking available at Citadines Xinghai Suzhou?
Yep, Citadines Xinghai Suzhou has a self car park for CNY 40 per day. Onsite parking is limited.
Does Citadines Xinghai Suzhou serve breakfast?
Sure does, buffet breakfast is served daily.
Is there a free airport shuttle available at Citadines Xinghai Suzhou?
No, but there's an airport shuttle that runs 24 hours a day on request for a fee.
Is there a bar or restaurant at Citadines Xinghai Suzhou?
Yep, you can grab a meal at Citadines Xinghai Suzhou's onsite restaurant.
What time are check-in & check-out at Citadines Xinghai Suzhou?
Check-in begins at 2 PM. Check-out time is noon.
Are pets allowed at Citadines Xinghai Suzhou?
No, pets and service animals are not allowed.
Citadines Xinghai Suzhou Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 62 out of 157 reviews" "
10 - Excellent
62
Rating 8 - Good. 75 out of 157 reviews" "
8 - Good
75
Rating 6 - Okay. 15 out of 157 reviews" "
6 - Okay
15
Rating 4 - Poor. 1 out of 157 reviews" "
4 - Poor
1
Rating 2 - Terrible. 4 out of 157 reviews" "
2 - Terrible
4
8.6/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Excellent
Kien Min
Business traveller
30 Jan 2024
Liked: Cleanliness, room comfort
Excellent experience, with it clean room and convienant location. i will surely book again when i travel to suzhou again. The only bad comment you can give is only the lack of beautiful view. 10/10
Kien Min
Stayed 5 nights in Jan 2024
8/10 Good
Verified traveller
29 Mar 2021
Liked: Cleanliness
Verified traveller
Stayed 2 nights in Mar 2021
10/10 Excellent
Verified traveller
Business traveller
5 Jan 2021
Liked: Cleanliness, room comfort
Nice location
Nice location, situated near shopping mall
Verified traveller
Stayed 3 nights in Dec 2020
10/10 Excellent
Verified traveller
Business traveller
5 Jan 2021
Liked: Cleanliness, room comfort
Good Space
Comfortably size apartment style hotel.
Verified traveller
Stayed 1 night in Dec 2020
8/10 Good
Jenna
Travelled with group
15 Sept 2020
Liked: Cleanliness, room comfort
Jenna
Stayed 1 night in Sep 2020
10/10 Excellent
Verified traveller
Travelled with family
24 Aug 2020
Liked: Cleanliness, room comfort
Clean and spacious hotel
Great clean place in SIP, close and convenient to go everywhere in Suzhou. Room is clean and spacious with separate kitchen and living room.
Verified traveller
Stayed 2 nights in Aug 2020
8/10 Good
Verified traveller
Business traveller, Travelled with group
27 Dec 2019
Liked: Property conditions & facilities
It is a short distance from the buzzing of city centre but a quiet setting, peaceful and not too disyane
Verified traveller
Stayed 3 nights in Dec 2019
10/10 Excellent
RODRIGO
Travelled with family
4 Oct 2019
Amazing view, people is very kind snd the hotel has
Excellent food