10/10 Excellent
Neelan
Travelled with family
6 Feb 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 5 Star Experience - Truly a Home Away from Home
Vivanta's security services were top-notch, providing a sense of safety and comfort throughout our stay.
The reception staff went above and beyond, offering a warm welcome and efficiently addressing any inquiries. Their professionalism and friendliness set the tone for a delightful stay, making us feel valued as guests. The room service was exceptional, catering to our needs promptly and with a genuine willingness to make our stay memorable. The attention to detail and commitment to guest satisfaction were truly commendable. The gym staff demonstrated a high level of expertise, making our fitness routine enjoyable. Their friendly encouragement and personalized assistance added a personal touch to the fitness experience. The dining staff, especially in the kitchen and room service, were outstanding. They not only prepared delicious meals but also took the time to understand and cater to our daughter's preferences. Their effort to introduce her to Indian cuisine and ensure she relished every bite was a heartwarming gesture. Panipuris were the best amd memorable.
The entire hotel staff made us feel like an extended family, creating a warm and inviting atmosphere. From the kitchen to the room service, everyone seemed genuinely invested in ensuring our comfort, making my family feel cherished and at home.
Neelan
Stayed 4 nights in Jan 2024