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Enjoy Pucon

3.0 star property
Beachfront hotel with calming spa services

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Photo gallery for Enjoy Pucon

Breakfast, lunch and dinner served
Terrace/patio
Front of property
Superior Double Room (Matrimonial)
Breakfast, lunch and dinner served
Reviews
7.4

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Clemente Holzapfel 190, Pucón, Araucania, 4920000
  • Popular LocationEnjoy Pucon Casino1 min walk
  • Popular LocationPucon Beach3 min walk
  • Popular LocationLa Poza6 min walk
  • AirportTemuco (ZCO-La Araucanía Intl.)86 min drive

Room options

View all photos for Suite

Suite

Suite

Highlights

Air conditioning
Heating
LCD TV
Private bathroom
Minibar
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

Highlights

Air conditioning
Heating
LCD TV
Private bathroom
Minibar
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Air conditioning
Heating
LCD TV
Private bathroom
Minibar
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Air conditioning
Heating
LCD TV
Private bathroom
Minibar
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite (Quadruple Room)

Suite (Quadruple Room)

Suite (Quadruple Room)

Highlights

Air conditioning
Heating
LCD TV
Private bathroom
Minibar
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Double Room (Matrimonial)

Superior Double Room (Matrimonial)

Superior Double Room (Matrimonial)

Highlights

Air conditioning
Heating
LCD TV
Private bathroom
Minibar
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room (Matrimonial)

Standard Double Room (Matrimonial)

Standard Double Room (Matrimonial)

Highlights

Air conditioning
Heating
LCD TV
Private bathroom
Minibar
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Quadruple Room

Minibar, in-room safe, free WiFi, bed sheets

Superior Quadruple Room

Highlights

Air conditioning
Heating
LCD TV
Private bathroom
Minibar
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior Triple Room

Minibar, in-room safe, free WiFi, bed sheets

Superior Triple Room

Highlights

Air conditioning
Heating
LCD TV
Private bathroom
Minibar
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Similar properties

Exterior
Maki Hotel
Breakfast included
Parking included
Free WiFi
Air conditioning
4.8 out of 5, Exceptional, (107)
The price is AU$159
for 1 night
includes taxes & fees
27 May - 28 May
Maki Hotel

About the area

Pucón

Enjoy Pucon places you steps from Enjoy Pucon Casino and within a short 5-minute stroll of Pucon Beach. Highlights at this beachfront hotel include 3 outdoor swimming pools, a casino, and a restaurant. .A day of pampering can include massages, facials, and mani/pedis. The family restaurant, Restaurante Rangue, is open for breakfast, lunch, and dinner. Bar Rangue is the hotel's own bar. Spend the day at the beach and enjoy the onsite gym and seasonal outdoor swimming pool. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also limited parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3-star Pucón hotel include Lake Villarrica and La Poza.

What's nearby

  • Enjoy Pucon Casino - 1 min walk
  • Pucon Beach - 3 min walk
  • La Poza - 6 min walk
  • Museo Mapuche Pucon - 9 min walk
  • Cascadas de Rio Turbio - 4 min drive

Restaurants

  • Cassis - 4 min walk
  • La Maga - 4 min walk
  • Restaurant Caburgua - 1 min walk
  • Sabores de Chile - 4 min walk
  • Caravan Resto Beer Pucon - 2 min walk

About this property

Enjoy Pucon

Beachfront hotel with calming spa services
As a guest of Enjoy Pucon, you'll find 3 outdoor swimming pools, a fitness center, and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A casino, spa services, and a terrace are also featured at Enjoy Pucon. An airport shuttle (available 24 hours) is available for a fee.

This 3-star Pucón hotel is smoke free.

  • Buffet breakfast (free)
  • Casino
  • Deli
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Enjoy Pucon offers 151 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body treatments and manicures and pedicures.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 200 metres
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Rangue
  • Restaurante Rangue

Things to do

  • 28 gaming tables
  • 3 outdoor pools
  • 519 slot machines
  • Casino
  • Gym
  • Ski passes
  • Ski storage

Family friendly

  • 3 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On a lake
  • On the beach
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Lift (70 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4 AM
Minimum check-in age: 18

Check-out

Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CLP 30000 per pet, per day, plus a deposit of CLP 142800 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 16000 per person (one way)
  • Airport shuttle fee per child: CLP 16000 (one-way), (from 4 to 12 years old)
  • Pet deposit: CLP 142800 per stay
  • Pet fee: CLP 30000 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Contactless check-out is available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Enjoy Hotel
Enjoy Hotel Pucon
Enjoy Pucon
Enjoy Pucon Gran Hotel Pucon
Enjoy Gran Hotel
Enjoy Pucon Gran Pucon
Enjoy Gran

Frequently asked questions

What is the cancellation policy at Enjoy Pucon?

Enjoy Pucon offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Enjoy Pucon?

As of 13 May 2024, prices found for a 1-night stay for 2 adults at Enjoy Pucon on 23 May 2024 start from AU$119.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Enjoy Pucon?

Onsite parking is limited.

Is there a spa on site at Enjoy Pucon?

There's no onsite spa, but this property does offer services like facials and body treatments.

Is there a free airport shuttle available at Enjoy Pucon?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Enjoy Pucon?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

Are pets allowed at Enjoy Pucon?

Cats and dogs are welcome at Enjoy Pucon, with food and water bowls on offer.

Enjoy Pucon Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 80 out of 294 reviews" "
Rating 8 - Good. 101 out of 294 reviews" "
Rating 6 - Okay. 67 out of 294 reviews" "
Rating 4 - Poor. 29 out of 294 reviews" "
Rating 2 - Terrible. 17 out of 294 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

paola andrea

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Joaquin

Stayed 1 night in Dec 2023

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old star coming back
Couple for 1 week and see around Pucon & Villarica! The Hotel was fine in the center of town! I was here 20 years ago when is was the Gran Hotel Pucon. Enjoy is making the hotel grand again, slowly but steady my Room 422 was spectacular with lake view! Yes definitely would come back!! Ahh break fast was adequate and need improvement
Stayed 7 nights in Oct 2023

4/10 Poor

joaquin

Disliked: Room comfort
Noise, bad room service
Quiero expresar mi descontento por la experiencia que he tenido durante mi estancia en sus instalaciones. Inicialmente, reservé una suite y me asignaron una habitación que parecía haber sido adaptada de una bodega en el segundo piso, con vista a la entrada del hotel. El techo de madera hacía que cada paso de los huéspedes de arriba se sintiera como un riesgo de que se caiga. Esta situación afectó mi descanso, ya que cualquier movimiento de los vecinos de arriba, incluso ir al baño, me despertaba. En segundo lugar, me cobraron $400.000CLP como depósito para abrir el frigobar. A pesar de salir a cenar, al regresar, seguía cerrado. Tuve que llamar dos veces y esperar 40 minutos para que lo abrieran, ya que necesitaba agua para mis medicamentos. Por último, no había agua caliente. Tras el viaje, quería ducharme, pero no fue posible. Llamé dos veces y esperé 40 minutos para que lo solucionaran. Servicio de comida a la habitación llegó frío. El segundo día me hicieron UPG de habitación, luego de reclamar. Fue buena la atención al momento de reclamar.
Stayed 4 nights in Sep 2023

8/10 Good

YVONNE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location and view is fabulous! The lobby staff is efficient and friendly! The new upgraded rooms are great and very comfortable! Unfortunately, the quality of the food offered at the breakfast buffet, and the service is truly lacking! I’d pay more for the accommodation if they could make the breakfast experience a good one!!
Stayed 4 nights in Feb 2023

4/10 Poor

CARLOS, Santiago

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Poor conditions and ugly staff …
Stayed 6 nights in Sep 2022

6/10 Okay

Michael, Mableton

Stayed 1 night in May 2022

6/10 Okay

Jorge, Santiago

Travelled with family and small children
Liked: Cleanliness, staff & service
nice staff, well located. a little bit old.
Stayed 1 night in Feb 2022

6/10 Okay

LORENA

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs to be renovated , everything looks and feels old
Stayed 1 night in Jan 2022

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic and amazing
Amazing breakfast and amazing views. The room and bathroom were large and everything was nice and clean in such a historic looking building. You could tell it was old but the good kind of old. Felt very cool to stay there
Stayed 1 night in Dec 2021