Property Features
Thompson Zihuatanejo, A Beach Resort, by Hyatt offers its guests a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Business amenities include a business center and a meeting room. A children's pool, spa services, and a terrace are also featured at the luxury Thompson Zihuatanejo, A Beach Resort, by Hyatt. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this Art Deco Zihuatanejo resort.
- 56 guestrooms or units
- 2 levels
- 4 buildings
- 2 dining venues
- Built in 2011
- Deli
- Beach lounge chairs
- Towels for the beach
- Poolside lounge chairs
- Umbrellas for the pool
- Business facilities
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Staff is multilingual
- Storage area for luggage
- Front-desk safe
- Tour and ticket information
- Concierge
- Wedding services available
- Terrace
- Garden
- Gift shop
- Onsite shopping
- Bellhop
- Smoking in designated areas
- Bar or lounge
- 1 conference room
- Bar by the pool
- Swim-up bar
Family Friendly Amenities
- Family property
- Number of outdoor pools - 3
- Children's pool
- Free WiFi
- Outdoor tennis courts - 2
- Snack bar/deli
- Laundry facilities
Internet
Available in all rooms:
Free WiFi
, Wireless internet access
, Internet access (complimentary)
Available in some public areas:
Free WiFi
Parking
Free self parking
, Free valet parking
Transport
-
Property shuttles: Airport shuttle
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Parking: Free valet parking and self parking
Room Amenities
Thompson Zihuatanejo, A Beach Resort, by Hyatt offers 56 accommodations with iPod docking stations and minibars. Rooms open to balconies. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. 24-inch plasma televisions come with premium satellite channels and pay movies. Rooms have partially open bathrooms. Bathrooms include showers, bathrobes, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Bathrooms are partially open
- Private balcony
- Separate bedroom
- Sitting area
- Minibar
- IPod dock
- In-room dining (limited hours)
- Plasma television
- Satellite channels
- Premium channels
- Movies for purchase
- Luxury bedding
- Hypo-allergenic bedding
- Shower
- Housekeeping (daily)
- Nightly turndown service
- Newspapers (free)
- Hair dryer
- Safe
- Bathrobes
- Designer toiletries
- Telephone
- Iron and ironing board available
- Desk
- Climate control (air conditioning)
- Ceiling fan
- Unique furnishings
Food & Drink
For a fee, guests can enjoy full breakfast daily from 7:30 AM to 11:30 AM.
CENIZA - Overlooking the ocean, this restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting).
HAO - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.
Spa Services
- Body treatments
- Facial treatments
- Couples treatment rooms
- Manicures and pedicures
- Body wraps
- Body scrubs
- Aromatherapy treatments
- Ayurvedic treatments
- Massages
- Reflexology
- Sports massage
Hotel Policies
Check-in
- Check-in time starts at 3 PM
- Minimum check-in age is: 18
- Check-in time ends at midnight
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Thompson Zihuatanejo, A Beach Resort, by Hyatt offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Payment types
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are not available.
Pet Policy
- Pets: USD 100 per pet, per stay
Policies
Guests traveling with a service animal must contact the property prior to arrival and pay a one-time fee.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.
- No rollaway/extra beds available
- No lifts
- Children stay free
- Number of children who can stay for free – 2
- Debit cards not accepted
- Staffed front desk
- LGBTQIA friendly
- Children stay free - maximum age 12
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for full breakfast: approximately USD 28 for adults and USD 28 for children
- Airport shuttle fee: USD 116 per vehicle (one-way)
- Pet fee: USD 100 per pet, per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Viceroy Hotel Zihuatanejo
- Thompson Zihuatanejo Hotel
- Zihuatanejo Viceroy
- The Tides Hotel Zihuatanejo
- The Tides Resort Zihuatanejo
- The Tides Zihuatanejo Hotel Zihuatanejo
- Tides Zihuatanejo
- Villa Del Sol Zihuatanejo
- Zihuatanejo Destination
- Villa Sol Resort Zihuatanejo
- Villa Sol Zihuatanejo
- Thompson Zihuatanejo Resort
- Thompson Resort
- Thompson Zihuatanejo Resort
- Resort Thompson Zihuatanejo Zihuatanejo
- Zihuatanejo Thompson Zihuatanejo Resort
- Resort Thompson Zihuatanejo
- Thompson Zihuatanejo Zihuatanejo
- Villa del Sol Resort Zihuatanejo
- Hotel Zihuatanejo a Destination Hotel
- Viceroy Zihuatanejo
- Thompson Resort
- Thompson
You should know
- Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Awards & Affiliations
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.
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