travel.com.au Booking Fees Online Booking Fees are applicable to flights & hotels booked via our website booking engines only (web-fares). Travel Experts Service Fees are applicable to web-fares booked by phone or email with our Travel Experts (as distinct from flights booked online without assistance) |
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| Item | Online Booking Fee | ||
| Domestic Airline Reservation | |||
| Domestic Airline Reservation | $14.95 (inc. GST) per booking | ||
| Domestic Airline Reservation within 24 hrs of travel | Flights not bookable online within 24 hrs of travel | ||
| Asia / Pacific Airline Reservation | |||
| Asia | $14.95 per booking | ||
| Pacific Airline Reservation | $14.95 per booking | ||
| Asia / Pacific Airline Reservation within 48 hrs of travel | Flights not bookable online within 48 hrs of travel | ||
| Rest Of The World Airline Reservation | |||
| Rest of the World Airline Reservation | $14.95 per booking | ||
| Rest of the World Airline Reservation within 48 hrs of travel | Flights not bookable online within 48 hrs of travel | ||
| Hotel Reservations | |||
| The table below shows the non-refundable credit card fee that applies to each booking for hotels in countries available on travel.com.au. This fee covers payment handling costs, including merchant service fees. | |||
| Argentina | USD $4.50 per booking | Maldives | USD $4.50 per booking |
| Australia | AUD $5.50 (inc. GST) per booking | Micronesia | USD $4.50 per booking |
| Austria | EUR €7.00 per booking | Myanmar | USD $4.50 per booking |
| Belgium | EUR €7.00 per booking | Netherlands | EUR €7.00 per booking |
| Brazil | USD $4.50 per booking | New Caledonia | EUR €7.00 per booking |
| Brunei | SGD $5.50 per booking | New Zealand | NZD $5.50 per booking |
| Cambodia | USD $4.50 per booking | Norway | EUR €7.00 per booking |
| Canada | CAD $5.50 per booking | Papua New Guinea | AUD $5.50 (inc. GST) per booking |
| China | USD $4.50 per booking | Philippines | USD $4.50 per booking |
| Cook Islands | NZD $5.50 per booking | Poland | EUR €7.00 per booking |
| Czech Republic | EUR €7.00 per booking | Portugal | EUR €7.00 per booking |
| Denmark | DKK kr43.00 per booking | Samoa | USD $4.50 per booking |
| Fiji | AUD $5.50 (inc. GST) per booking | Seychelles | USD $4.50 per booking |
| France | EUR €7.00 per booking | Singapore | SGD $5.50 per booking |
| French Polynesia | USD $4.50 per booking | Slovakia | EUR €7.00 per booking |
| Germany | EUR €7.00 per booking | Soloman Islands | AUD $5.50 (inc. GST) per booking |
| Greece | EUR €7.00 per booking | Spain | EUR €7.00 per booking |
| Hong Kong | HKD $28.00 per booking | Sri Lanka | USD $4.50 per booking |
| Hungary | EUR €7.00 per booking | Sweden | EUR €7.00 per booking |
| India | USD $4.50 per booking | Switzerland | CHF Fr.10.00 per booking |
| Indonesia | USD $4.50 per booking | Taiwan | USD $4.50 per booking |
| Ireland | EUR €7.00 per booking | Thailand | THB ฿135.00 per booking |
| Italy | EUR €7.00 per booking | Tonga | AUD $5.50 (inc. GST) per booking |
| Japan | JPY ¥430 per booking | Turkey | USD $4.50 per booking |
| South Korea | USD $4.50 per booking | United Kingdom | GBP £4.50 per booking |
| Laos | USD $4.50 per booking | USA | USD $4.50 per booking |
| Macau | HKD $28.00 per booking | Vanuatu | AUD $5.50 (inc. GST) per booking |
| Malaysia | MYR RM14.50 per booking | Vietnam | USD $4.50 per booking |
| Change/ Amendment Fees for existing hotel reservations | |||
| Argentina | USD $20.00 per booking #* | South Korea | USD $20.00 per booking #* |
| Australia | AUD $25.00 (inc. GST) per booking #* | Laos | USD $20.00 per booking #* |
| Austria | EUR €15.00 per booking #* | Macau | HKD $150.00 per booking #* |
| Belgium | EUR €15.00 per booking #* | Malaysia | MYR RM65.00 per booking #* |
| Brazil | USD $20.00 per booking #* | Myanmar | USD $20.00 per booking #* |
| Brunei | SGD $30.00 per booking #* | Netherlands | EUR €15.00 per booking #* |
| Cambodia | USD $20.00 per booking #* | New Caledonia | EUR €15.00 per booking #* |
| Canada | CAD $20.00 per booking #* | New Zealand | NZD $25.00 per booking #* |
| China | USD $20.00 per booking #* | Norway | EUR €15.00 per booking #* |
| Cook Islands | NZD $25.00 per booking #* | Papua New Guinea | AUD $25.00 per booking #* |
| Czech Republic | EUR €15.00 per booking #* | Philippines | USD $20.00 per booking #* |
| Denmark | DKK kr115.00 per booking #* | Portugal | EUR €15.00 per booking #* |
| Fiji | AUD $25.00 per booking #* | Seychelles | USD $20.00 per booking #* |
| France | EUR €15.00 per booking #* | Singapore | SGD $30.00 per booking #* |
| French Polynesia | USD $20.00 per booking #* | Spain | EUR €15.00 per booking #* |
| Germany | EUR €15.00 per booking #* | Sri Lanka | USD $20.00 per booking #* |
| Greece | EUR €15.00 per booking #* | Sweden | EUR €15.00 per booking #* |
| Hong Kong | HKD $150.00 per booking #* | Switzerland | CHF Fr.20.00 per booking #* |
| Hungary | EUR €15.00 per booking #* | Taiwan | USD $20.00 per booking #* |
| India | USD $20.00 per booking #* | Thailand | THB ฿600.00 per booking #* |
| Indonesia | USD $20.00 per booking #* | United Kingdom | GBP £10.00 per booking #* |
| Ireland | EUR €15.00 per booking #* | USA | USD $20.00 per booking #* |
| Italy | EUR €15.00 per booking #* | Vanuatu | AUD $25.00 per booking #* |
| Japan | JPY ¥2000 per booking #* | Vietnam | USD $20.00 per booking #* |
| # Above fees are travel.com.au fees and are applied in addition to any fees imposed by the wholesaler / hotel | |||
| Change/ Amendment Fees for existing bookings | |||
| Domestic & Trans-Tasman flights | $44.00 (inc. GST) per change per ticket plus airline fees# | ||
| International flights | $50 per person per change # (only where changes permitted by the airline) |
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| Passenger name amendments (Domestic only) |
$50 per person # (only where changes permitted by the airline, otherwise cancellation fees apply) |
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| Hotels | $25# | ||
| # Above fees are travel.com.au fees and are applied in addition to any fees imposed by the airline / wholesaler / hotel | |||
| Cancellation Fees | |||
| Domestic Airlines (flight only) | $44 (inc. GST) per booking # | ||
| All other bookings | $250 per person # | ||
| Hotels | $25 per booking #* | ||
| # Above fees are travel.com.au fees and are applied in addition to any fees imposed by the airline / wholesaler / hotel * Applies to partial / full cancellation NB: Service fees for International flights are exempt from GST | |||
| Phone and Email Sales | Fees and Charges | ||
| Domestic travel booking | $34.95 (inc. GST) per booking | ||
| International travel booking | $59.95 per booking | ||
| Domestic amendment/change fee | $44.00 (inc. GST) per change per person | ||
| International amendment/change fee | $50.00 per change per person | ||
| Domestic cancellation fee | $44.00 (inc. GST) per change per person* | ||
| International cancellation fee | $250 per change per person* | ||
| Credit surcharges (charges only apply when paying by credit card) | 1.5% for Visa, Mastercard, Diners Club and American Express | ||
| * Applies to partial / full cancellation
Notes: 1. Above fees are travelmax fees and are applied in addition to any fees imposed by the airline / wholesaler / hotel. 2. Service fees for International flights are exempt from GST 3. Credit card fees may also apply. |
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