ABOUT US

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Who is travel.com.au?

Travel.com.au was established in September 1997 and is a one-stop-shop travel agency. Offering international and domestic flights, holiday packages, hotel accommodation, travel insurance and car hire, we also cater for travellers who are interested in ski, cruise, corporate, family and adventure travel.

We offer online and offline services. Our online service allows you to control your travel plans while our offline service allows our customers to seek professional and personalised advice from our Travel Experts.

At travel.com.au we provide convenience, choice and value for money with any travel product purchased. With over 75, 000 airfares to more than 118 countries and a choice of 70 international and domestic airlines, travel.com.au is the essential tool for travellers.

We occupy premises at Level 10, 17 York St, Sydney NSW 2000, Australia.

You can visit us at our website at www.travel.com.au, 24 hours a day, seven days a week. If you have a question or need help, our expert crew are there to assist during office hours.

Customer Service Team - 1300 130 481

Need help with an existing online booking? Call us Monday to Friday 8.00 am - 7.00 pm ; Saturday & Sunday 9 am - 4 pm (AEDST)

Hotels Customer Service Team - 1300 662 969

Need help with an existing online hotel booking? Call us Monday to Friday 8.00 am - 7.00 pm ; Saturday 9 am - 4 pm (AEDST)

Travel Experts Team - 1300 130 482

For bookings made through our Travel Experts call us Monday to Friday 8.00 am - 7.00 pm ; Saturday 9 am - 4 pm (AEDST)

Suppliers / All other enquiries - 1300 130 482

After hours please click here to contact us
customercentral@travel.com.au

Reception & Ticket Collection

Available Monday - Friday 8.30 am - 5.30 pm (AEDST)

Some other crew members you may like to get to know:

travel.com.au was established in September 1997, and is now Australia's leading on-line travel company.

• travel.com.au provides a one-stop shop in offering a wide range of solutions for customers. It offers travel services to individual and corporate customers, including domestic and international travel, hotel accommodation, car hire, travel insurance and holiday packages.
  
• Currently travel.com.au is also operating in the niche-markets of ski, cruise, family and adventure travel, which have all contributed to the success of the Company.
  
• The travel.com.au brand name is built upon an experienced management team, specialist advisors and consultants, and a robust database management system that underlie the automated booking and reservations system.
  
• At the core of travel.com.au's strategy is its focus on attracting visitors and converting them into buyers. It creates value for customers by providing a variety of comprehensive and in-depth travel information and offerings.
  
• travel.com.au has established user feedback processes (with web-site functionality) to ensure that it is effectively managing its customers and to continuously build upon customer loyalty.
  

Our site continues to evolve each day. It's the nature of the Internet. We have a "front door" that can be opened not only by our clients in Sydney, but anyone in Australia or even the world! The future is unfolding now. What is new now will be old tomorrow. travel.com.au will evolve with it. Enjoy the richness of the Internet and discover how easy it is to plan your next holiday or business trip with travel.com.au.