travel.com.au

ABOUT US



News Room | Change my booking |


Who is travel.com.au?

Welcome aboard! Thanks for taking the time to find out a little more about us. We are no ordinary travel agency. Not only are our crew travel experts, they're internet savvy, which means you get the best advice, faster. We put you in the driver's seat when organising your travel; you're in control, but with the confidence of a team of experts checking all your travel plans. Over the past 8+ years, we have changed the way travel is sold in Australia.

Our mission is to provide convenience, choice and value for money travel product


We occupy premises at 80 Clarence Street, Sydney NSW 2000, Australia.

You can visit us at our website at www.travel.com.au, 24 hours a day, seven days a week. If you have a question or need help, our expert crew are there to assist during office hours.

Customer Service Team - 1300 130 481

Need help with an existing online booking? Call us Monday to Friday 8.00 am - 7.00 pm ; Saturday 9 am - 4 pm (AEST)

Travel Experts Team - 1300 130 482

For bookings made through our Travel Experts call us Monday to Friday 8.00 am - 7.00 pm ; Saturday 9 am - 4 pm (AEST)

travel.com.au/forbusiness Team - 1300 130 482

Monday - Friday 8.00 am - 6 pm (AEST)

Suppliers / All other enquiries - 1300 130 482

After hours please email customercentral@travel.com.au

Reception & Ticket Collection

Available Monday - Friday 8.30 am - 5.30 pm (AEST)



Some other crew members you may like to get to know:

Gordon Timm Finance Director gtimm@travel.com.au
Scott Stacey Chief Technology Officer sstacey@travel.com.au
Helen Demetriou General Manager Supply hdemetriou@travel.com.au
Nigel Brohier Customer Service Manager nbrohier@travel.com.au
Angie Bohlmann PR & Brand Development Manager abohlmann@travel.com.au


travel.com.au was established in September 1997, and is now Australia's leading on-line travel company.

  • travel.com.au provides a one-stop shop in offering a wide range of solutions for customers. It offers travel services to individual and corporate customers, including domestic and international travel, hotel accommodation, car hire, travel insurance and holiday packages.
  • Currently travel.com.au is also operating in the niche-markets of ski, cruise, corporate, family and adventure travel, which have all contributed to the success of the Company.
  • The travel.com.au brand name is built upon an experienced management team, specialist advisors and consultants, and a robust database management system that underlie the automated booking and reservations system.
  • At the core of travel.com.au's strategy is its focus on attracting visitors and converting them into buyers. It creates value for customers by providing a variety of comprehensive and in-depth travel information and offerings.
  • travel.com.au has established user feedback processes (with web-site functionality) to ensure that it is effectively managing its customers and to continuously build upon customer loyalty.
  • lastminute.com.au, providing 'last minute' products such as holiday packages, hotel reservations, flights, gifts, and entertainment, is majority owned by travel.com.au

Our site continues to evolve each day. It's the nature of the Internet. We have a "front door" that can be opened not only by our clients in Sydney, but anyone in Australia or even the world! The future is unfolding now. What is new now will be old tomorrow. travel.com.au will evolve with it. Enjoy the richness of the Internet and discover how easy it is to plan your next holiday or business trip with travel.com.au.