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Grand Millennium Al Wahda

5.0 star property
Luxury hotel connected to a shopping centre in Abu Dhabi City Center with 3 restaurants

Choose dates to view prices

Photo gallery for Grand Millennium Al Wahda

Lobby
Outdoor pool
Front of property
Premium bedding, down duvets, pillow-top beds, in-room safe
3 restaurants, breakfast, lunch, dinner served; international cuisine
Reviews
8.8

Excellent

Popular amenities

  • Spa
  • Pool
  • Breakfast available
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar

Explore the area

Map
Hazza Bin Zayed St, Al Wahda Complex, Abu Dhabi, 107080
  • Popular LocationAl Wahda Mall1 min walk
  • Popular LocationAbu Dhabi Mall4 min drive
  • Popular LocationAbu Dhabi Corniche4 min drive
  • AirportAbu Dhabi (AUH-Abu Dhabi Intl.)29 min drive

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room - Theme Park Tickets for 2 Adults Included

Room amenity

Superior Room - Theme Park Tickets for 2 Adults Included

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms, Kitchen, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Apartment, 3 Bedrooms, Kitchen, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
HDTV
Hypo-allergenic bedding
Pillow menu
3 bedrooms
  • City view
  • Sleeps 10
  • 2 King Beds and 1 Queen Bed

View all photos for Apartment, 2 Bedrooms, Kitchen

Premium bedding, down duvets, pillow-top beds, in-room safe

Apartment, 2 Bedrooms, Kitchen

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
HDTV
Hypo-allergenic bedding
  • 102 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Apartment, 1 Bedroom, Kitchen

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Apartment, 1 Bedroom, Kitchen

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
HDTV
Hypo-allergenic bedding
Pillow menu
  • 97 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Kitchen

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Apartment, 2 Bedrooms, Kitchen

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
HDTV
Hypo-allergenic bedding
  • 115 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Twin room

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Twin room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
2 bedrooms
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Club Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior twin room

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior twin room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
2 bedrooms
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Club Room

City view

Club Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
Separate bedroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Apartment, 1 Bedroom, Kitchen

Premium bedding, down duvets, pillow-top beds, in-room safe

Apartment, 1 Bedroom, Kitchen

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
HDTV
Hypo-allergenic bedding
Pillow menu
  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, 1 King Bed, Business Lounge Access

Junior Room, 1 King Bed, Business Lounge Access

Junior Room, 1 King Bed, Business Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
Separate bedroom
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Double Club Room (2Ad+1Ch)

  • Sleeps 3

Doble Superior Select (3 Ad)

  • Sleeps 3

Club Room Double

  • Sleeps 2

Double Superior Room

  • Sleeps 2

Double Club Room

  • Sleeps 2

Single Club Room

  • Sleeps 1

Double Superior (2Ad+1Ch)

  • Sleeps 3

Single Superior

  • Sleeps 1

Triple Superior

  • Sleeps 3

Double Superior

  • Sleeps 2

Similar properties

Exterior
Marriott Hotel Downtown, Abu Dhabi
Pool
Spa
Kids pool
Parking included
4.7 out of 5, Exceptional, (288)
The price is AU$288
for 1 night
includes taxes & fees
29 May - 30 May
Marriott Hotel Downtown, Abu Dhabi

About the area

Abu Dhabi

Grand Millennium Al Wahda places you in the centre of Abu Dhabi, connected to a shopping centre and within a short 5-minute stroll of Al Wahda Mall and Al Wahda Club. Highlights at this luxury hotel include 3 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering at Zayna Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. The buffet restaurant, Al Wahda All Day Dining, serves international cuisine and is open for breakfast, lunch and dinner. Porters English Pub is the hotel's own pub, serving drinks along with lunch and dinner. Enjoy the outdoor swimming pool, gym, sauna and kids' swimming pool. 592 square feet (55 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Abu Dhabi City Center hotel include Abu Dhabi Mall and Abu Dhabi Corniche.

What's nearby

  • Al Wahda Mall - 1 min walk
  • Abu Dhabi Commercial Bank - 3 min drive
  • Abu Dhabi Mall - 4 min drive
  • Abu Dhabi Corniche - 4 min drive
  • Corniche Beach - 8 min drive

Getting around

  • Abu Dhabi (AUH-Abu Dhabi Intl.) - 30 min drive

Restaurants

  • Seven Hotpot Restaurant - 3 min walk
  • Ortego's Deli - 1 min walk
  • Porters Pub - 1 min walk
  • Otantik Cafe - 1 min walk
  • ستاربكس - 2 min walk

About this property

Grand Millennium Al Wahda

Luxury hotel connected to a shopping centre in Abu Dhabi City Center with 3 restaurants
Grand Millennium Al Wahda offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 592 square feet (55 square metres) and includes a conference centre. A children's pool, a sauna, and a rooftop terrace are also featured at the luxury Grand Millennium Al Wahda. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Self parking and valet parking are free.

This 5-star Abu Dhabi hotel is smoke free.

  • 840 guestrooms or units
  • 30 levels
  • 2 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 592 sq ft of conference space
  • 55 sq. m of conference space
  • Built in 2010
  • Deli
  • Terrace on the roof
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Grand Millennium Al Wahda offers 840 accommodations with iPod docking stations and DVD players. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. Smart televisions come with cable channels and video game consoles. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Zayna Spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Italian, Japanese, Romanian, Russian, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 127.45 for adults and AED 64 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 31 Bar & Lounge
  • 90Centigrate
  • Al Wahda All Day Dining
  • Layali Shahrazad
  • Porters English Pub

Things to do

  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • DVD player
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference centre (592 square foot of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • Lift
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 buildings
  • 30 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of food locally-sourced
  • Ballroom
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free extra futon
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • DVD player
  • IPod dock
  • Smart TV with cable channels
  • Video game console

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly cleaning products available
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: 100 per cent of room rate
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Millennium Al Wahda

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 127.45 for adults and from AED 64 for children
  • Airport shuttle fee: AED 205 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 100 per cent of room rate (subject to availability)
  • Rollaway bed fee: AED 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Al Wahda Grand Millennium
Grand Millennium Al Wahda
Grand Millennium Al Wahda Abu Dhabi
Grand Millennium Al Wahda Hotel
Grand Millennium Al Wahda Hotel Abu Dhabi
Millennium Al Wahda
Wahda
Millennium Al Wahda Hotel
Millennium Al Wahda Abu Dhabi
Grand Millennium Al Wahda Hotel
Grand Millennium Al Wahda Abu Dhabi
Grand Millennium Al Wahda Hotel Abu Dhabi

Frequently asked questions

What is the cancellation policy at Grand Millennium Al Wahda?

Grand Millennium Al Wahda offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Millennium Al Wahda?

As of 15 May 2024, prices found for a 1-night stay for 2 adults at Grand Millennium Al Wahda on 14 June 2024 start from AU$199.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Millennium Al Wahda?

Yep, Grand Millennium Al Wahda has a free self car park and free valet parking.

Are there any beaches close to Grand Millennium Al Wahda?

The closest beach to Grand Millennium Al Wahda is Corniche Beach (3.4 km).

Is there a spa on site at Grand Millennium Al Wahda?

Yep, Zayna Spa is available for guests. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Grand Millennium Al Wahda have a pool?

Grand Millennium Al Wahda has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Grand Millennium Al Wahda?

Grand Millennium Al Wahda features a full-service spa, a health club and an outdoor pool. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes Grand Millennium Al Wahda a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Grand Millennium Al Wahda.

Is Grand Millennium Al Wahda family-friendly?

You bet! With amenities such as a children's pool, children's meals and a corner/local shop, it's no surprise that Grand Millennium Al Wahda is a hit with families.

Are there hot tubs in the rooms at Grand Millennium Al Wahda?

No, but there are deep-soaking baths in the guestrooms.

Does Grand Millennium Al Wahda serve breakfast?

Sure does, buffet breakfast is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Grand Millennium Al Wahda?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Grand Millennium Al Wahda?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Millennium Al Wahda?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Grand Millennium Al Wahda?

No, pets and service animals are not allowed.

Grand Millennium Al Wahda Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 528 out of 950 reviews" "
Rating 8 - Good. 285 out of 950 reviews" "
Rating 6 - Okay. 80 out of 950 reviews" "
Rating 4 - Poor. 30 out of 950 reviews" "
Rating 2 - Terrible. 27 out of 950 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Dhruv

Liked: Property conditions & facilities
Good Room service & friendly staff
Stayed 1 night in Feb 2024

10/10 Excellent

Evaristo

Stayed 7 nights in Feb 2024

10/10 Excellent

HANNA, LONDON

Liked: Cleanliness
Stayed 1 night in Feb 2024

8/10 Good

Lorenzo

Liked: Property conditions & facilities

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we stayed at the Grand Millennium. There is a lot to like, it’s convenient to our daughter’s apartment on Reem Island. Great breakfast buffet with a friendly staff, especially our favorite waitress Martha. Very nice gym and great shopping next door. Our only complaint is the shower we find it very hard to regulate the temperature all of a sudden it will turn very hot or cold without touching the controls.
Stayed 11 nights in Jan 2024

10/10 Excellent

Dmitry, Brooklyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two meals was included Beautiful buffet!
Stayed 2 nights in Dec 2023

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Hamid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
A wonderful one night stay in a Junior Suite at the Grand Millennium Abu Dhabi. The staff were all friendly, professional and caring. Thank you. Will certainly stay at the Grand Millennium again.
Stayed 1 night in Dec 2023

2/10 Terrible

Chin Hong

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Too old a hotel. Smell old with the furnitures. Disappointed this is Grand Millenium brand the higher tier of M&C brand. The lift management was really bad. No low and high floor management, and i cant come down from my floor at all at the peak period where all other guests were coming down. I waited for 20mins. At the end, i had to walk down from staircase for 6 floors with two big luggages.
Stayed 2 nights in Nov 2023