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Hotel Emporio Acapulco

3.5 star property
Hotel with private beach and full-service spa

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Hotel Emporio Acapulco

Children's play area - outdoor
Front of property
In-room safe, desk, blackout curtains, iron/ironing board
Private pool
Bar (on property)

Overview of Hotel Emporio Acapulco

Reviews
8.0

Very good

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • On private beach
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
Av. Costera Miguel Aleman 121, Fracc. Magallanes, Acapulco, GRO, 39670
  • Popular LocationDiana the Huntress2 min walk
  • Popular LocationCondesa Beach2 min walk
  • Popular LocationParque Papagayo16 min walk
  • AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)30 min drive

Room options

View all photos for Superior Queen with ocean view

In-room safe, desk, blackout curtains, iron/ironing board

Superior Queen with ocean view

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Privilege Club Doble Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Suite Privilege Club Doble Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite 2 Double Beds Ocean View

Junior Suite 2 Double Beds Ocean View

Junior Suite 2 Double Beds Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Ocean View

View from room

Superior King Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Privilege Club King Ocean View

View from room

Suite Privilege Club King Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Fan
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About the area

Acapulco

A family-friendly stay in Acapulco awaits you at Hotel Emporio Acapulco. Within steps you'll find popular attractions like Condesa Beach and Diana the Huntress. Highlights at this beachfront hotel include 2 restaurants, 3 outdoor swimming pools and a full-service spa. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the private beach and enjoy the on-site gym, kids' club and kids' swimming pool. Business travelers can take advantage of a meeting room, a 24-hour business centre, and conference space. Other amenities include WiFi in public areas, a snack bar/deli and spa services. Buffet breakfast is available daily between 8:00 AM and 12:30 PM. There's also valet parking, along with the convenience of airport drop-off service. .Within a 30-minute walk of this 3.5-property class Costera Acapulco hotel, attractions include Parque Papagayo and Papagayo Beach.

What's nearby

  • Diana the Huntress - 2 min walk
  • Condesa Beach - 2 min walk
  • Diana Galleries Mall - 3 min walk
  • Galerías Acapulco - 12 min walk
  • Parque Papagayo - 16 min walk

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 29 min drive

Restaurants

  • Starbucks - 4 min walk
  • Fisher's Acapulco - 1 min walk
  • London English Pub - 2 min walk
  • Texas Ribs - 1 min walk
  • Italianni's - Acapulco - 3 min walk

About this property

Hotel Emporio Acapulco

Hotel with private beach and full-service spa
Simply walk outside to feel the sun on your face at the sandy beach. At Hotel Emporio Acapulco, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. This beach hotel also offers a children's pool, a fitness centre and a garden. Parking is available for a fee.

This 3.5-star Acapulco hotel is smoke free.

  • 422 guestrooms or units
  • 11 levels
  • 2 buildings
  • 2 dining venues
  • Built in 1952
  • Deli
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Hotel Emporio Acapulco offers 422 accommodations with a safe and coffee/tea makers. Rooms open to balconies. 42-inch plasma televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Acapulco hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Oriental Spa. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 250 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MXN 250 per night); wired internet (surcharge)

Parking and transport

  • 24-hour airport drop-off shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Parking on site (MXN 190 per night)
  • Valet parking on site (MXN 190 per night)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 12:30 PM for a fee: MXN 340 to 355 for adults and MXN 165 to 180 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Playground
  • Shopping

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On a private beach
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • No lift

More

  • 11 floors
  • 2 buildings
  • Banquet hall
  • Built in 1952
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • Plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 833

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Emporio Acapulco

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 340 to 355 for adults and from MXN 165 to 180 for children
  • Fee for in-room wireless Internet: MXN 250 per night (rates may vary)
  • Fee for wireless Internet in public areas: MXN 250 per night (rates may vary)
  • Fee for wired Internet in public areas: MXN 250 per night (rates may vary)
  • Airport shuttle fee: MXN 380 per vehicle (maximum occupancy 4)
  • Self-parking fee: MXN 190 per night
  • Valet parking fee: MXN 190 per night
  • Late check-out fee: MXN 833 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Acapulco Emporio
Acapulco Emporio Hotel
Acapulco Hotel Emporio
Emporio Acapulco
Emporio Acapulco Hotel
Emporio Hotel
Emporio Hotel Acapulco
Hotel Acapulco Emporio
Hotel Emporio
Hotel Emporio Acapulco
Hotel Emporio Acapulco Hotel
Hotel Emporio Acapulco Acapulco
Hotel Emporio Acapulco Hotel Acapulco

Frequently asked questions

What is the cancellation policy at Hotel Emporio Acapulco?

Hotel Emporio Acapulco offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Emporio Acapulco?

As of 30 Apr 2024, prices found for a 1-night stay for 2 adults at Hotel Emporio Acapulco on 8 May 2024 start from AU$183.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Emporio Acapulco?

Yep, Hotel Emporio Acapulco has a self car park for MXN 190 per night.

Are there any beaches close to Hotel Emporio Acapulco?

Yep, Hotel Emporio Acapulco is a short 2-minute walk from Condesa Beach. Fun beach activities include jet skiing, snorkelling and waterskiing.

Is there a spa on site at Hotel Emporio Acapulco?

Yep, Oriental Spa is available for guests.

Does Hotel Emporio Acapulco have a pool?

Hotel Emporio Acapulco has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Hotel Emporio Acapulco?

Hotel Emporio Acapulco features a private beach, 3 outdoor pools and a full-service spa.

What makes Hotel Emporio Acapulco a romantic place to stay?

A private beach and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Emporio Acapulco.

Does Hotel Emporio Acapulco serve breakfast?

You bet, buffet brekkie is served daily between 8:00 AM and 12:30 PM.

Is there a free airport shuttle available at Hotel Emporio Acapulco?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hotel Emporio Acapulco?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Emporio Acapulco?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Emporio Acapulco?

No, pets and service animals are not allowed.

Hotel Emporio Acapulco Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 442 out of 1009 reviews" "
Rating 8 - Good. 271 out of 1009 reviews" "
Rating 6 - Okay. 143 out of 1009 reviews" "
Rating 4 - Poor. 74 out of 1009 reviews" "
Rating 2 - Terrible. 79 out of 1009 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

6/10 Okay

Jesus

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

8/10 Good

Andrés

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Mohammed

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Unfortunately Acapulco Should be a tourist Area, But very few people Know English.
Stayed 4 nights in Oct 2023

10/10 Excellent

Veronica

Travelled with family
Liked: Property conditions & facilities, room comfort
AMOR Y ENTREGA SIN LIMITE
TODO ESTUVO DE LUJO, LOS EMPLEADOS EN GENERAL TODOS EDUCADOS, AMABLES Y 100% DISPUESTOS A DARNOS SU MEJOR TRATO Y SERVICIO. LES HACE FALTA UN EQUIPO DE PRIMEROS AUXILIOS YA QUE HUBO UNA SITUACION EN LA ALBERCA CON UNA MUJER Y NO SUPIERON MANEJAR LA SITUACION DE FORMA ADECUADA, UN HOTEL TAN GRANDE MERECE TENER UN EQUIPO DE PRIMEROS AUXILIOS, YA QUE NI DOCTORES NI AMBULANCIAS LLEGABAN EN MAS DE UNA HORA DEL INCIDENTE. EL RESTAURANT SUNSET ESTUVO DE LO MAS DELICIOSO , SIMPLEMENTE QUIERO REGRESAR. LE PIDO A DIOS POR TODO EL PUEBLO DE ACAPULCO POR SU PRONTA RESTAURACION Y QUE DIOS LES AYUDE A SOBRE LLEVAR ESTA TERRIBLE TRAGEDIA DEL HURACAN OTIS. GRACIAS HOTEL EMPORIO DISFRUTE MIS DIAS CON SU AMABILIDAD Y BUEN TRATO QUE LOS LLEVO EN MI CORAZON. SIGAN TENIENDO ESA GENTE DE CORAZON AMABLE, ALEGRE Y DISPUESTO. QUE DIOS LOS AYUDE A LEVANTARSE COMO EL AVE FENIX LOS BENDIGO EN EL NOMBRE DE JESUS
Stayed 3 nights in Oct 2023

6/10 Okay

Sandra, North hills

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Cerca de tiendas y transporte
Stayed 1 night in Sep 2023

10/10 Excellent

Alix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here! The staff was very friendly and helpful. Our room was clean and always restocked. Everytime we ordered room service they will be quick and polite. We enjoyed the adult pool and drinks. The only bad thing we’re the elevators they were out of service twice so it was a wait for only one elevator in use. Already have my stay booked for next year!
Stayed 7 nights in Jul 2023

10/10 Excellent

José

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Sep 2023

6/10 Okay

Katarzyna Lidia

Disliked: Staff & service
Stayed 6 nights in Sep 2023

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property. Breakfast buffet was excellent. The only downside was that the upper pool is now limited and you need to pay extra to enjoy that. Didn't see many people there so not sure if it's really worth it. Also most of the time adult pool was quiet but one guard on a certain day allowed horseplay to happen between adults that should have known better and it was loud and disruptive. Several couples left due to this. They should go to kids area if they want to act like loud children. Roberto was excellent to guard adult area and kept noise level down Recommend him highly. All the bellboys are excellent and so helpful and nice. They are all exceptional men that take their job serious and give a great look to your hotel and lobby by their professionalism. We love this area except for the additional charges to adult above pool and also charges on beach for chairs and "tents" there.
Stayed 7 nights in Aug 2023