Save

Bahia Principe Grand Tulum - All Inclusive

4.0 star property
Upscale property with pools and private beach

Choose dates to view prices

Photo gallery for Bahia Principe Grand Tulum - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Aerial view
1 bedroom, in-room safe, desk, laptop workspace
7 restaurants, breakfast, lunch, dinner served; international cuisine
Buffet
Reviews
8.4

Very good

Popular amenities

  • Hot tubHot tubHot tub
  • Spa
  • PoolPoolPool
  • On private beachOn private beachOn private beach
  • Breakfast includedBreakfast includedBreakfast included
  • All-inclusiveAll-inclusiveAll-inclusive

Explore the area

Map
Crta Chetumal - Cancun Km 250, Akumal, QROO, 77760
  • Popular LocationRiviera Maya Golf Club16 min walk
  • Popular LocationAkumal Beach11 min drive
  • Popular LocationHalf Moon Bay17 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)81 min drive

Room options

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - queen
Blackout curtains
Ceiling fan
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - queen
Blackout curtains
Ceiling fan
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
  • 35 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - queen
Blackout curtains
Ceiling fan
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room (Superior 2+2)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior 2+2)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - queen
Blackout curtains
Ceiling fan
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - queen
Blackout curtains
Ceiling fan
  • 31 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - queen
Blackout curtains
Ceiling fan
  • 31 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - queen
Blackout curtains
Ceiling fan
  • 31 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - queen
Blackout curtains
Ceiling fan
  • 31 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - queen
Blackout curtains
Ceiling fan
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - queen
Blackout curtains
Ceiling fan
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - queen
Blackout curtains
Ceiling fan
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - queen
Blackout curtains
Ceiling fan
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior 2+2)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior 2+2)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - queen
Blackout curtains
Ceiling fan
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior 2+2)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior 2+2)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - queen
Blackout curtains
Ceiling fan
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior 2+2)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior 2+2)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - queen
Blackout curtains
Ceiling fan
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior 2+2)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior 2+2)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - queen
Blackout curtains
Ceiling fan
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - queen
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - queen
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - queen
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - queen
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
  • 31 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
  • 31 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
  • 31 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
  • 31 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - queen
Blackout curtains
Ceiling fan
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - queen
Blackout curtains
Ceiling fan
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - queen
Blackout curtains
Ceiling fan
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - queen
Blackout curtains
Ceiling fan
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Pool
Hilton Tulum Riviera Maya All-Inclusive Resort
Pool
Breakfast included
All-inclusive
Spa
4.1 out of 5, Very good, (1133)
The price is AU$832
for 1 night
includes taxes & fees
18 May - 19 May
Hilton Tulum Riviera Maya All-Inclusive Resort

About the area

Akumal

An all-inclusive stay in Akumal awaits you at Bahia Principe Grand Tulum - All Inclusive. Within a 20-minute stroll, you'll find Riviera Maya Golf Club and Aktun Chen. Highlights at this beachfront property include 7 restaurants, 3 outdoor swimming pools, and a full-service spa. .A day of pampering at SPA Bahia Principe can include beachside massages, body wraps, and body scrubs along with access to the sauna and spa tub. The buffet restaurant, Yucatan, serves international cuisine and is open for breakfast, lunch, and dinner. With 5 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find umbrellas, and enjoy the 5 outdoor tennis courts and golf course. Business travelers can take advantage of meeting rooms and a business center. Other amenities include a marina, a nightclub, and free WiFi in public areas. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 4-star Akumal property include Xel-Há Park and Akumal Beach.

What's nearby

  • Dolphinaris Tulum - 7 min walk
  • Riviera Maya Golf Club - 16 min walk
  • Aktun Chen - 16 min walk
  • Akumal Beach - 11 min drive
  • Half Moon Bay - 17 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 70 min drive

Restaurants

  • Thali Restaurant - 5 min walk
  • Restaurant Kukulkan - 16 min walk
  • Restaurante Yucatan - 4 min walk
  • Lobby Pub - 15 min walk
  • Mikado - Restaurante Japonés - 15 min walk

About this property

Bahia Principe Grand Tulum - All Inclusive

Upscale property with pools and private beach
Bahia Principe Grand Tulum - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Summer fun is a breeze at Bahia Principe Grand Tulum - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free.

This 4-star Akumal property is smoke free.

  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Conference rooms
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Bahia Principe Grand Tulum - All Inclusive offers 978 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

SPA Bahia Principe has 4 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Don Pablo
  • La Gran Tortuga
  • Tequila
  • Thali
  • Yucatan

Things to do

  • 27 holes of golf
  • 3 outdoor pools
  • 5 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Golf carts
  • Golf clubs/equipment
  • Gym
  • Kayaking
  • Library
  • Mini golf
  • Nightclub
  • Parasailing
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Spa tub
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Mini golf
  • Playground
  • Pool gate
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • Marina
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

Outdoor space

  • Balcony

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Contactless check-in and check-out are available

Check-out

Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 1.8 per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

All Inclusive Bahia
All Inclusive Tulum
Bahia All Inclusive
Grand Bahia Principe Tulum All Inclusive All-inclusive property
Grand Bahia Principe Tulum All Inclusive Akumal
Principe Bahia
Principe Tulum
Tulum Bahia
Tulum Principe
Tulum Principe Bahia
Grand Bahia Principe Tulum Akumal
Bahia Principe Tulum Inclusiv
Grand Bahia Principe All Inclusive
Grand Bahia Principe

Frequently asked questions

What is the cancellation policy at Bahia Principe Grand Tulum - All Inclusive?

Bahia Principe Grand Tulum - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Bahia Principe Grand Tulum - All Inclusive?

Yep, Bahia Principe Grand Tulum - All Inclusive has a free self car park.

Does Bahia Principe Grand Tulum - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What makes Bahia Principe Grand Tulum - All Inclusive a romantic place to stay?

1 hot tub and a private beach, as well as Jetted bath and private balconies in the guestrooms, help set the scene for a romantic weekend at Bahia Principe Grand Tulum - All Inclusive.

Is Bahia Principe Grand Tulum - All Inclusive family-friendly?

You bet! With amenities like a free kids' club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise Bahia Principe Grand Tulum - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Bahia Principe Grand Tulum - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at Bahia Principe Grand Tulum - All Inclusive?

No, but there's an airport shuttle for a fee.

Are pets allowed at Bahia Principe Grand Tulum - All Inclusive?

No, pets are not allowed.

Bahia Principe Grand Tulum - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 758 out of 1362 reviews" "
Rating 8 - Good. 305 out of 1362 reviews" "
Rating 6 - Okay. 149 out of 1362 reviews" "
Rating 4 - Poor. 71 out of 1362 reviews" "
Rating 2 - Terrible. 79 out of 1362 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Pamela

Travelled with partner
Room was just ok, floor was really dirty and the sofa bed was old and one of the cushions had a huge hole in the material. Little to no night life, had to pay for pool tables and some of the shows.
Stayed 7 nights in Jan 2024

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular
Stayed 9 nights in Jan 2024

10/10 Excellent

Ryan John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food
Stayed 6 nights in Jan 2024

8/10 Good

Gregory

Travelled with partner
The Tulum resort was beautiful and updated. The buffet was average but The a la carte restaurants were exceptional. Service was wonderful and all the staff were extremely helpful and friendly.
Stayed 7 nights in Jan 2024

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good not Great
The resort is fine for the value. The food was not great but there is always something available. Plan ahead for a la carte restaurants. No room service. Spa is basic only. Adjoining/partner resort has more options. The location is between Playa and Tulum so you are not really close to anything. The golf course is really nice. The beach is not swimmable in the immediate area due to coral/rocks. Shops and casinos were fine. Big event area next to casino was cool. Everyone one was nice and helpful. There was a little beach club between the adjoining resort but not sure it is worth the extra money. They did have some water activities there. The room A/C and ceiling fan only worked when you were in the room so it wasn't great but did an adequate job for sleeping. Mostly handle your own luggage. It's a fine, slightly older resort that has everything you need except close access to the cities. It is a pretty big resort but trolleys are constantly moving people around. Transportation was available but is scarce for nights in Tulum. Plan ahead.
Stayed 4 nights in Jan 2024

10/10 Excellent

Latifa

Stayed 7 nights in Jan 2024

10/10 Excellent

krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice property, quiet, clean and wonderful service. The sand beaches are wonderful but very limited places to swim as lots of rock! It would have been nice to have a drop in session early in our stay to present the amenities of the resort as we felt like we happened upon several opportunities we would have participated in and enjoyed earlier in our stay.
Stayed 7 nights in Jan 2024

4/10 Poor

Tabitha

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
As a frequent travelled I felt it quite weird that you had to pay for the resort shows. In addition to that no vegan options and food was poorly marked and not flavourful at all. Found it very hard to have my dietary needs met without eating the same things over and over. I will never stay here again!
Stayed 4 nights in Jan 2024